Commercial Operations Analyst
Lodz, Łódź Voivodeship Job ID R0186857 Category Legal Subcategory Corporate Functions Business Unit Corporate Functions Job Type Full timeBy clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
Contract Operations Analyst will support the end-to-end contract lifecycle process, ensuring contract requests are processed accurately, efficiently, and in compliance with company policies and procedures. This role serves as a key liaison between Legal, Procurement, Finance, DD&T, and business stakeholders, driving operational excellence and delivering a high-quality contracting experience.
Key Responsibilities
Review and process contract requests, ensuring completeness, compliance, and use of approved templates.
Identify contractual issues, deviations, and risks, escalating to Legal or relevant subject matter experts when required.
Manage contract records, metadata, approvals, signatures, amendments, and supporting documentation.
Provide user support and guidance on Contract Lifecycle Management (CLM) systems and related workflows.
Troubleshoot contract workflow, system, integration, approval, and e-signature issues in collaboration with DD&T, SAP, CLM, and DocuSign teams.
Monitor and report key operational metrics, including request volumes, cycle times, service levels, and process bottlenecks.
Support continuous improvement initiatives, testing activities, and system enhancements.
Deliver exceptional customer service and effectively manage stakeholder communications and escalations.
Required Qualifications
Bachelor's degree preferred.
Minimum 2 years of experience in contract management, legal operations, procurement operations, source-to-pay (S2P), or Contract Lifecycle Management environments.
Strong understanding of contract administration, procurement processes, approvals, signatory management, and records governance.
Experience working with CLM platforms, DocuSign, SAP, Ariba, or similar enterprise systems.
Strong analytical and problem-solving skills with attention to detail.
Ability to manage multiple priorities in a fast-paced, high-volume environment.
Fluent English, both written and spoken.
Preferred Skills
Knowledge of end-to-end Source-to-Pay (S2P) processes, including PRs, POs, supplier enablement, and invoice-related workflows.
Experience supporting global or shared-services operating environments.
Strong reporting and data analysis capabilities.
Proven stakeholder management and cross-functional collaboration skills.
Ability to translate complex process or system issues into clear business guidance.
What You'll Bring
Customer-focused mindset and operational excellence.
Strong communication and relationship-building skills.
Ability to work independently while collaborating effectively across diverse global teams.
Continuous improvement mindset with a passion for enhancing processes and user experience.
Commitment to accuracy, compliance, and high-quality service delivery.
Working Environment
Global, highly regulated business environment.
Extensive collaboration with Legal, Procurement, Finance, DD&T, vendors, and business stakeholders.
Limited travel may be required.
Locations
Lodz, PolandBase Salary Range:
zł82,400.00 - zł113,300.00For information about our benefits, please click here.
