Manager, Commercial Content Business/Product Owner
Lexington, Massachusetts Job ID R0176981 Category Commercial Subcategory Marketing and Commercial Operations,Commercial,Marketing and Commercial Operations,Commercial Business Unit USBU (United States) Job Type Full timeBy clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
About the role:
You will support day-to-day administration and optimization of Commercial Content Hub platforms by maintaining workflow configuration, data quality, and responsive user support so TA content leads and Ad/Promo partners can execute efficiently and compliantly
How you will contribute:
- Tagging and metadata execution: Configure and maintain taxonomy fields, tagging rules, naming conventions, and metadata templates; monitor tagging completeness and data quality
- Reuse and modular setup support: Support modular content structures in the DAM (components, relationships, versioning) and help teams apply reuse-first practices
- Workflow configuration and QA: Assist with workflow setup and updates, permissions, routing rules, and validation checks
- Reporting and insights: Build and maintain operational dashboards (cycle time, reuse rate, tagging completeness, rework drivers) and provide insights to inform prioritization
- User support and troubleshooting: Serve as first-line support for platform issues, triage tickets, diagnose common problems, and escalate to vendors as needed
- Compliance support: Help ensure submissions and stored assets meet documentation, audit trail, and status requirements
- Vendor coordination: Coordinate day-to-day follow-ups with platform partners on defects, minor enhancements, and SLA tracking
Minimum Requirements/Qualifications:
- Bachelor's degree required; MBA or advanced degree preferred.
- 5+ years of experience administering marketing or content management platforms (e.g., DAM, workflow tools, content hubs), including workflow configuration, permissions, routing, and QA checks.
- Proven experience managing taxonomy, metadata, tagging rules, naming conventions, and supporting modular content structures for efficient reuse across channels.
- Experience building operational dashboards, tracking content performance metrics (cycle time, reuse rate, tagging completeness), and providing actionable insights to support prioritization and process improvement.
- Demonstrated ability to provide first-line user support, troubleshoot platform issues, coordinate with vendors, and ensure content operations comply with regulatory, audit, and documentation standards.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.
This position is currently classified as "hybrid" in accordance with Takeda's Hybrid and Remote Work policy.
Takeda Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
Lexington, MAU.S. Base Salary Range:
$116,000.00 - $182,270.00
The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term and/ or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
Locations
Lexington, MAWorker Type
EmployeeWorker Sub-Type
RegularTime Type
Full timeJob Exempt
YesIt is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
