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DD&T Cluster Lead (BP) Southeast Asia & India

Bengaluru, Karnataka
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Job ID R0183934 Category Data, Digital and Technology Subcategory Data, Digital and Technology,Data, Digital and Technology Business Unit Corporate Functions Job Type Full time

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Job Description

Title: - DD&T Cluster Lead (BP) Southeast Asia & India

Location: - Bengaluru, India

ROLE POSITION:

Acts as the single DD&T business partner / front doorfor the Cluster (LOCs and functions) for enterprise DD&T capabilities and demand

ROLE OBJECTIVE

Working in close collaboration with the cross-functional partners in the Cluster, IBU and ICC teams, you will:

  • Serve as the Cluster’s DD&T Business Partner and single point of accountability forupfront problem framing, requirementshaping,prioritizing, and progressing technology and AI demand into enterprise delivery pathwayswith a strong emphasis on upfront solution discovery, process understanding, and value framing before demand enters delivery.

  • Represent DD&T in Cluster leadership forums (and key function/LOC governance), ensuring business strategy, pain points, and opportunities are translated into an outcome-led DD&T roadmap.

  • Provide clear, structured communication to DD&TAreaHeads oncluster health: demand pipeline, delivery status, adoption/value realization, risks, and escalations

  • Drive innovation, transformation,& adoption ofenterpriseDD&Tsolutions and serviceswithinthecluster.

  • Act as a thought leader and show the organization the art of the possible withrespect totechnology and AI 

  • Ensure that operations and support for DD&T solutions and services initiatives areestablishedwithin the cluster to promote sustainability and adoption.

  • Be hands-on and drive selectedflagshipDD&Tinitiativeswithintheclusterandensurethat solution discovery, requirement quality, and demand sequencing remain core responsibilities of the role, even when delivery is delegated.

  • Ensure that allDD&TGovernance, Risk & Compliance (GRC)areadhered to andfollowedwithinthecluster. 


KEYACCOUNTABILITIES

  • Own the Cluster DD&T Business Partner (“front door”) model.Establish a clear engagement pathway for LOCs/functions, including transparent decision-making for priorities and trade-offs.

  • Lead portfolio governance for the cluster.Maintain an integrated view ofdemand, initiatives,dependenciesandcapacity constraints; ensure work is sequenced to maximize business outcomes and adoption (not just delivery).

  • Provideeffectivecommunication and escalation management.Produce concise updates to DD&T Head Europe/Intercontinentalcovering: top challenges, opportunities, delivery risks, adoption KPIs, complianceissues, and decisionsrequired

  • Own the cluster Technology & AI adoption agenda.Maintain the cluster portfolio of enterprise DD&T capabilities to be adopted (Data, AI,Digital/Omnichannel platforms&engagement with Digital & Campaign Operation), with clear priorities, sequencing, dependencies, KPIs, and outcomesand ensure alignment with strategic priorities and enterprise roadmap

  • Translate business demand into enterprise-ready requirements,including clear problem statements, business process flows,automationand integration needs (e.g., PSP, SAP, CRM), data dependencies, and adoption considerations

  • Be hands on and personallylead 1–2 flagship cluster initiatives()by shaping the use case, defining requirements,validatingsolution fit, and driving adoption and engageother clusters, IBU DD&TandICC/GCC teams for delivery

  • Act asaTechnology & AI thought leaderand ambassador.Continuouslyidentifywhere enterprise AI/automation/digital capabilities can materially improve outcomes;Communicateand inspire the organization onwhat isfeasiblenow vs later, and whatthe prerequisites (e.g.data quality) are to move to the future. 

  • Lead responsible AI adoption and guardrails.Promote use of approved enterprise AI platforms and patterns; ensure AI use cases include practical controls (data provenance, human oversight, monitoring, change control, documentation) and actively prevent unapproved tools/solutions that create compliance risk or technical debt.

  • Partner with ICC/GCC for scalable delivery. Ensure that DD&T products and servicesaredelivered by ICC/GCC delivery teamsand act as the main ICC/GCC contact point in clusterfor prioritization, escalation, defect/incident trends, enhancement requests,etc.

  • Ensurealean operating modelexistsfor supported solutions.Ensure a minimumviablebut complete support model existsin cluster,i.e.process& dataownership with businessescalation into global support/vendor teams etc.

  • Own cluster DD&T Governance, Risk & Compliance (GRC)executionand audit readiness.Ensure all adopted solutions and local configurations follow required controls (privacy, security, access governance, third-party risk, documentation/evidence, retention), and that cluster teams follow compliant ways of working without slowing delivery unnecessarily.

Operating Cadence & Reporting

  • Establish a regular operating cadence with DD&T Head Europe to review cluster portfolio, adoption/value, risks, resourcing constraints, and escalations; ensure early visibility of issues and opportunities

DESIRED BEHAVIOUR

  • Influences without authority to drive adoption and outcomes.Aligns LOC and global stakeholders, builds momentum, and removes blockers through credibility, evidence, and persistence.

  • Operates effectively in ambiguity with a structured, pragmatic approach.Breaks complex problems into actionable steps, makes decisions with imperfect information, and adapts quickly as facts change.

  • Builds andleveragescross-functional networks to get work done.Creates trusted relationships across business, DD&T, data, digital/omnichannel, security/privacy, and vendors to accelerate delivery in a lean setup.

  • Communicates with clarity and technical depth (verbal and written).Translates technology and AI topics into business implications; produces crisp requirements, decision logs, andadoptioncommunications.

  • Leads by example with a standard-first, value-realization mindset.Champions reuse of enterprise solutionsstays hands-on in keydiscussions andfocuses on measurable adoption and benefits beyond go-live.

  • Demonstrates executive presence and consultative partnering.Builds credibility with cluster leaders; challenges constructively, frames options with trade-offs, and drives decisions.

COMPETENCIES andEXPERIENCE REQUIREMENTS

  • 8+years ofcommercial IT/technologyexperiencepreferably within the Life Sciences Industry 

  • In-depth understanding of the commercial business. Ability to translate between technical and non-technical language. 

  • Deeptechnicalunderstandingand hands on experienceof Data, Analytics and AI applications within the healthcare industry. 

  • Exceptional communication and collaboration skills to drive cross-functional initiatives. 

  • Proven track record of leading digital transformation projects in a large organization. 

  • Preferable experience in one of theIBU LOCs(understanding how the local teams areoperating)

  • Expertunderstanding of Takeda Technologyecosystem(Salesforcetech stack, Databricksetc)

  • Project Management and Change Management Experience

  • Goodunderstanding of Digital Compliance requirements and governanceprocesses

Locations

IND - Bengaluru

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time
Apply Now

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