Sales Force Effectiveness (SFE) Manager - Vaccines
Mumbai, Maharashtra Job ID R0146521 Category Commercial Subcategory Marketing and Commercial Operations,Commercial,Marketing and Commercial Operations,Commercial Business Unit Global Portfolio Division Job Type Full timeBy clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’sPrivacy Noticeand Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
Job Title: Sales Force Effectiveness (SFE) Manager - Vaccines
Location: Mumbai, India
How you will contribute:
Sales Force Effectiveness
- Enhance sales force productivity by implementing and monitoring CRM tools and metrics.
- Develop, compile, and distribute relevant reports to drive business performance.
- Validate and manage customer databases to ensure effective targeting.
- Provide analytical support to sales teams, regional managers, national sales managers, key accounts, and marketing teams.
CRM Management
- Monitor the execution of product strategies by the sales force as directed by the marketing team.
- Spend time in the field with the sales force to ensure strategy implementation and selling skills.
- Track and assess the effectiveness of SFE measures related to performance.
- Identify and address gaps in the sales force's understanding and use of available tools.
- Ensure timely implementation and management of CRM systems by the sales force.
- Serve as the system champion, providing support and training on CRM usage.
- Manage, coordinate, and implement system updates or changes.
Sales Incentive Plan (SIP) Management
- Implement and manage incentive plans for the sales force and other departments as applicable, in collaboration with stakeholders.
- Develop innovative SIP structures in consultation with the Commercial Excellence Lead.
- Ensure timely rollout of SIPs after alignment with franchise heads, finance, HR, Business Operations head, and legal/compliance teams if needed.
- Perform timely calculations and alignments with finance.
Business Intelligence (BI) Capabilities
- Demonstrate proficiency in tools such as Power BI and Excel.
- Develop visualization dashboards using internal data sources.
- Develop and deploy Key Performance Indicators (KPIs) from functional requirements and integrate them into visualization dashboards.
Training
- Train the field force on SFE, CRM modules, and other relevant areas.
- Outsource training needs to vendors as required, such as digital tools or virtual meeting skills.
What you bring to Takeda:
Education and Experience Requirements
- Relevant Commercial degree or equivalent
- 5 + years Sales Force Effectiveness experience, CRM systems, report generation tools etc.
- Training experience preferable
- Relevant experience within the pharmaceutical industry
- Proficiency in Power BI & Excel
- Knowledge of analytical applications and tools
- Robust knowledge of the fundamentals of effective selling measures
Key Skills, Abilities, and Competencies
Core Competencies
- Succeed as part of a team
- Ensure accountability
- Actively seeking unexplored opportunities
- Lead continuous improvement
- Enhance personal leadership
- Highly analytical/ critical thinking and problem-solving ability
Business skills and knowledge
- Solid understanding of the SFE fundamentals
- Able to drive multiple simultaneous initiatives
- Strong analytical ability and able interpret data
- Communication (verbal and written) skills
- Good knowledge and understanding of the current pharmaceutical industry
- Able to build relationships/network
- Cross-Functional Team Management
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.
Empowering our people to shine:
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
