Organizational Change Management Lead

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Job Description

The Future Begins Here

At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-driven capabilities, we are improving the lives of millions of patients around the world.

In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement.

At Takeda’s ICC we Unite in Diversity

Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators’ journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team.

About the role:

As an OCM Lead, you will design and drive the strategy for large-scale organizational Change Management initiatives. You will take responsibility for stakeholder alignment, leadership coaching, and managing a team to deliver exceptional project outcomes.

As a Change Management and Communications professional, you will focus on preparing and supporting people during an anticipated change, through well-planned change activities to help them embrace change more effectively and realize the value of Takeda’s transformation projects or initiatives. 

Your work involves analyzing situations and data, exercising judgment within established procedures and fostering productive relationships internally and externally. You must showcase solid knowledge of industry practices and contribute to departmental projects and goals.

How you will contribute

• Own and deliver the end-to-end CM strategy for large-scale digital transformation programs.
• Align cross-functional stakeholders with broader change objectives and manage organizational adoption efforts.
• Apply advanced tools and methodologies to monitor the effectiveness of CM efforts and ensure ongoing improvement.
• Oversee the preparation and delivery of Training Strategies and Communication Plans.
• Mentor and guide team members in executing CM deliverables, fostering a high-performing environment.
• Ensure continuous improvement in CM strategies by integrating user feedback and lessons learned.
• End to End Change Management and Communications services for digital technology implementations 
• Track Change Management and Communications effectiveness through standard KPIs 
• Identification and mitigation/management of organizational, process, system and data changes
• Manage the defined training approach in collaboration with Training team members to deliver an exceptional user experience: Training Materials, Training Effectiveness, Training Approach, Training Needs Assessment, Curriculum, LMS, etc.   
• Enable the defined Communications and Engagement activities relevant to the Change Management strategy
• Collaboration with Communications team members to deliver exceptional user experience. 
• Monitor the Change Management effectiveness, based on data to identify the appropriate improvement actions
• Apply the Project Management practices used in Change Management and Communications, including Project Plan, Milestone Management, Status Tracking and reporting, Deliverables Follow-up, Issue and Risk Management
• Guidance and oversight of resources executing activities as required
• Implement relevant continuous improvement ideas to ensure the effective management of change. (e.g. Lessons learned, user feedback, RCA’s etc.)  
• Work with Stakeholders to identify and implement improvements within C&C methods  
• As a member of the Change and Communications team, support other team activities as needed and participate in C&C community activities to support internal collaboration and capability building
• All other duties reasonably required of the position

What you bring to Takeda

Minimum Requirements/Qualifications:

• Bachelor’s degree in Communications, Change Management, Business Administration, or related fields (Master’s degree desirable).
• 7+ years of CM experience in global organizations, preferably in IT or digital environments.
• Advanced expertise in CM frameworks and tools (e.g., Prosci/ADKAR, metrics dashboards).
• Ability to lead cross-regional stakeholder engagement and alignment.
• Strong leadership, team-building, and organizational change capabilities.
• Proven track record in managing large, complex change initiatives.

Preferred requirements:

• Master’s degree in related specialization area (e.g. Communications, Change Management, Business Administration, Human Resources, IS) is desirable but not essential.  

Additional requirements:

• Flexibility to travel to other countries/regions when necessary 

What Takeda’s ICC Can Offer You

At Takeda, you take the lead on building and shaping your own career.

Joining the ICC in Mexico City will give you access to high-end technology, continuous training and a diverse and inclusive network of colleagues who will support your career growth.

It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are:

• Competitive Salary + Performance Annual Bonus
• Monthly Supermarket and Food Vouchers
• Flexible Working Schemes
• Comprehensive Healthcare Insurance Plans: Life, Medical, Dental & Vision
• Additional Time Off
• Diversity, Equity, and Inclusion Programs

Work Location: Mexico City – Santa Fe.

Hybrid model with a minimum in-office requirement of at least 10 (ten) days per month.

If you have further inquiries on the ICC Mexico City or this role, follow us on LinkedIn, and look up for our upcoming online events where we will elaborate on open roles and host Q&A sessions.

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