Lead Business Analyst

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Job Description

The Future Begins Here: At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet.

Bengaluru, the city, which is India’s epicentre of Innovation, has been selected to be home to Takeda’s recently launched Innovation Capability Center. We invite you to join our digital transformation journey. In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement.  

At Takeda’s ICC we Unite in Diversity: Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and the abilities they bring to our company. We are continuously improving our collaborators’ journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team.

THE OPPORTUNTY

As a Lead Business Analyst, you will take ownership of business analysis activities of medium to high complexity, working closely with stakeholders who will rely on your expertise and judgment. You will lead the gathering, analysis and documentation of software specifications, while also delegating less complex tasks to junior colleagues and supporting their development. You will keep documentation for your assigned applications accurate and up to date, ensuring it reflects reality and supports smooth delivery. In your day-to-day work, you will partner closely with development teams, product/platform owners, QA and other key stakeholders to validate user stories, review QA results and drive high-quality outcomes for our digital solutions.

Responsibilities:

• Work independently on business analysis tasks of medium to high complexity, delivering outputs according to company standards.
• Gather, analyze and document software specifications and business requirements (discussions, workshops, interviews, refinement meetings).
• Decompose business needs into clear specifications and smaller blocks such as user stories and acceptance criteria.
• Maintain, update and manage documentation and analytical outputs (software specifications, data flow diagrams, components) for assigned applications/parts of software.
• Act as a translator and advocate for taxonomy and metadata improvements-clearly communicate their impact on business outcomes to brand managers, marketers and other stakeholders
• Design, implement, and manage business taxonomies and metadata models tailored to pharmaceutical marketing needs, ensuring alignment with regulatory standards.
• Collaborate with brand managers, digital marketers, medical affairs, and IT teams to understand business goals and content needs.
• Establish controlled vocabularies, tagging schemas, and classification structures for campaigns, digital assets, HCP/patient content, and therapeutic areas.
• Enhance search, navigation, personalization, and content discoverability across marketing platforms (e.g., DAMs, CMS, CRM).
• Govern taxonomy usage, ensuring consistency, scalability, and compliance across markets and product lines.
• Support integration with content lifecycle systems (e.g., Veeva, Adobe AEM) and omnichannel delivery tools.
• Collaborate closely with development teams, product/platform owners, QA and other stakeholders (validation of user stories, QA outcomes, testing, training, support procedures).
• Provide continuous updates during project delivery; communicate changes, risks, issues and ambiguities in a timely manner.
• Guide and support junior members of chapter when necessary.

SKILLS AND QUALIFICATIONS

Must-have requirements

• Bachelor's or Master’s degree in Information Science, Library Science, Life Sciences, Marketing, or a related field experience.
• 10+ years of experience in Business Analysis
• 4+ years of experience in taxonomy design, information architecture, or metadata strategy ideally within the pharmaceutical or healthcare domain.
• Familiarity with regulatory and compliance requirements specific to pharma marketing content.
• 3+ years of experience in a Lean/Agile development environment
• Working knowledge of digital asset management (DAM), content management systems (CMS), and marketing technology stacks.
• Strong analytical and communication skills with the ability to simplify technical concepts and articulate business benefits to diverse audiences.
• Experience working in matrixed organizations and cross-functional teams.
• Familiarity with Agile tools (e.g. Jira, Confluence)
• Strong end-to-end BA skills: gathering, analysing and documenting business and system requirements
• Proficient in SQL and analysing data in Excel (pivot tables, advanced formulas)
• Knowledge on BPMN, UML including modelling tools
• Experience working with multiple systems and documenting data flows / system interactions
• Highly organized; able to break down complex problems and set priorities
• Strong stakeholder management and influencing skills
• Excellent written and verbal communication skills across all levels of the organization

Nice to have requirements

• Certification in business analysis area (CBAP, BCS, other)
• Familiarity / working knowledge of: Databricks, Power BI, Jira, AWS, FTP/sFTP
• Experience in content creation (Promotional/Non-Promotional).

WHAT TAKEDA CAN OFFER YOU

At Takeda, you may build your career, while contributing to better people’s lives. Expect trust driven culture built around Integrity, Fairness, Honesty, and Perseverance. Joining ICC will give you access to high end technology, training and colleagues who will support your growth.

Benefits:

It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are:

• Competitive Salary + Performance Annual Bonus
• Flexible work environment, including hybrid working
• Comprehensive Healthcare Insurance Plans for self, spouse, and children
• Group Term Life Insurance and Group Accident Insurance programs
• Employee Assistance Program
• Broad Variety of learning platforms 
• Diversity, Equity, and Inclusion Programs
• Reimbursements – Home Internet & Mobile Phone
• Employee Referral Program
• Leaves – Paternity Leave (4 Weeks) , Maternity Leave (up to 26 weeks), Bereavement Leave (5 calendar days)

About ICC in Takeda

• Takeda is leading a digital revolution. We’re not just transforming our company; we’re improving the lives of millions of patients who rely on our medicines every day.
• As an organization, we are committed to our cloud-driven business transformation and believe the ICCs are the catalysts of change for our global organization.

#Li-Hybrid

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