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Job Description

About the Role:

The Associate Director, Field Force Effectiveness & Insights improves US Oncology field execution by turning performance data into clear, actionable guidance and by driving adoption of Cycle Plans, Representative Trigger Email (RTE), CRM workflows, HCP Profiling, and Dynamic Targeting. The role owns field‑facing analytics, execution enablement, and adoption tracking, closing the loop from data → insight → action. Partners with Incentive Compensation (IC) & Sales Analytics, Insights & Analytics (I&A), Data, Digital & Technology (DD&T), Strategy & Execution, Brand/Marketing, Learning & Development (L&D), and Sales Leadership to ensure clarity, coordination, and impact at scale.

How you will contribute:

Field Effectiveness & Capability Adoption

• Drive adoption and effective use of IRIS/Cycle Plans, RTE, CRM workflows, HCP Profiling, Dynamic Targeting, TODAI/Cycle Plans within Veeva.

• Translate insights into field‑ready guidance (playbooks, cue cards, checklists) that clarify “what good looks like.”

• Identify adoption gaps and execution friction; partner with DD&T on User Experience, workflow, and prompt‑logic fixes.

• Monitor execution KPIs (e.g., IRIS actioning, RTE follow‑ups, guided‑call usage, profiling completion) and feed coaching insights to Sales Leadership.

Field‑Facing Analytics & Readouts

• Own weekly/monthly performance dashboards and narratives for Sales Leadership team; highlight drivers, risks, opportunities, and recommended actions.

• Focus analytics on behavioral pull‑through and adherence (not upstream method design), ensuring KPI consistency with IC & Sales Analytics/I&A.

• Maintain integrated reporting (Power BI/Tableau/Databricks) and raise field‑impacting defects to Incentive Compensation & Sales Analytics (IC/SA) and DD&T for remediation.

Cycle Planning & Capability Execution

• Support TODAI cycle planning with analysis of plan vs. execution and coaching‑ready guidance for leaders.

• Provide inputs to playbooks, sales meetings, and L&D curricula based on adoption trends and execution gaps.

Cross‑Functional Collaboration (Operating Cadence)

• IC & Sales Analytics: Consume validated KPI catalogs/datasets; align on metric definitions and changes that cascade to the field.

• I&A: Apply segmentation/targeting in CRM workflows; ensure field usability.

• DD&T: Co‑shape workflow logic, surfaces, prompts; coordinate UAT and releases.

• Strategy & Execution: Align to quarterly operating rhythm, utilize Field Change Calendar, and publish enablement via Connector/SharePoint.

• Brand, L&D, Sales Leadership: Align execution cues to strategy; integrate insights into training and meetings

Minimum Requirements/Qualifications:

• Bachelor’s degree required; advanced degree preferred.

• 6–10+ years in pharma/biotech analytics, insights, field operations, Field Force Effectiveness (FFE), or field leadership (Oncology strongly preferred).

• Strong technical skills in Power BI/Tableau, Databricks SQL, Excel, and CRM systems (Veeva/Salesforce).

• Demonstrated ability to translate analytics into clear execution guidance.

• Excellent communication and storytelling skills, both written and verbal.

• Ability to work cross-functionally, manage complex projects, and influence without authority.

• Comfortable presenting to mid-large audiences and have a teaching mindset

• Strong analytics capability with the ability to turn validated data into clear, actionable field‑facing insights.

• Proficiency with Power BI/Tableau, Databricks SQL, Excel, and CRM systems (Veeva/SFDC).

• Ability to simplify workflows, clarify KPIs, and support field execution and capability adoption.

• Excellent communication and storytelling skills; effective presenter to field and leadership audiences.

• Strong cross‑functional collaboration skills and ability to influence without authority.

• Ability to manage multiple complex projects in a fast‑paced environment.

• Ability to translate upstream KPI/analytic inputs into downstream execution behaviors and guidance.

• Independently identifies field performance drivers, risks, and execution gaps.

• Determines analytical approaches and prioritizes insights for Sales Leadership and Regional Directors.

• Interprets incomplete field‑impacting data and partners with IC & Sales Analytics, I&A, and DD&T on remediation.

• Translates field feedback into practical execution recommendations and workflow enhancements.

• Escalates major KPI, segmentation, or system workflow changes as needed, ensuring alignment across IC/SA, I&A, and DD&T.

Preferred:

• Oncology experience (inline or launch).

• Previous field sales, field operations, or commercial experience.

• Experience using generative AI tools for insight generation.

• Deep familiarity with field performance metrics, segmentation, and territory planning.

Travel Requirements

• Ability to travel up to 20-30% (including periodic field rides and quarterly meetings).

More about us:

At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.

Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.

This position is currently classified as "hybrid" in accordance with Takeda's Hybrid and Remote Work policy. #LI-Hybrid

Takeda Compensation and Benefits Summary

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

For Location:

Boston, MA

U.S. Base Salary Range:

$153,600.00 - $241,340.00

The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location. 

U.S. based employees may be eligible for short-term and/ or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. 

EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

Locations

Boston, MA

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time

Job Exempt

Yes

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.