Sr Salesforce Engineer

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Job Description

The Future Begins Here

At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-driven capabilities, we are improving the lives of millions of patients around the world.

Bangalore has been selected to be home to Takeda’s recently launched Innovation Capability Center thanks to its international recognition in qualified and experienced talent in the data, digital and technology fields. We invite you to join our digital transformation journey.

In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement.

At Takeda’s ICC we Unite in Diversity

Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and the abilities they bring to our company. We are continuously improving our collaborators’ journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team.

The Opportunity

As a Salesforce Senior Engineer, you will be responsible for transforming design and product vision into working product and you will develop, customize, and enhance the functionalities of Salesforce. You will contribute to development of a cutting-edge platform that empowers our organization's digital capabilities for Patients and Healthcare Professionals.

Responsibilities

• Collaborate with agile/scrum team members to craft clear user stories, design tests for prototypes and products, and utilize agile engineering practices and various software and web development technologies to rapidly develop creative and efficient solutions that enhance customer and employee experience.
• Maintain and develop digital products (client-facing application side), continuously deliver enhancements through CI/CD practices.
• Develop and enhance Salesforce solutions together with other Salesforce engineers, including features and system requirements that might require Health Cloud, Service Cloud, Community Cloud, Marketing Cloud, Heroku, or integration of Web Services.
• Continuously engage with stakeholders to demonstrate and validate developed functionality.
• Thrive in a complex environment and enjoy working autonomously.

Skills and Qualifications

• Bachelor's degree in computer science, systems analysis, product management, or a related field, or equivalent experience.
• 6+ years of experience developing software as a full-stack developer, with a strong orientation towards Salesforce-based technologies and having worked in DevOps models and agile methodologies.
• Extensive experience in Salesforce development, including core Salesforce Service Cloud features such as omni-channel, email-to-case, knowledge, approvals, reports, and dashboards (required).
• Technical skills in Flows and metadata, with mandatory experience in Conga Composer, sDocs, or Adobe (document generation and email templates).
• Knowledge of working in a multi-org Salesforce platform architecture and its supporting infrastructure components.
• Experience with code refactoring, design patterns, test-driven development, continuous deployment, highly scalable applications, and application security.
• Sound problem-solving skills with the ability to quickly process complex information.
• Ability to write and speak in the English language.

Nice to Have:

• Salesforce certifications such as Admin, Service Cloud, Advanced Admin, Agentforce, Business Analyst, and Platform App Builder, or demonstrable experience.
• Experience with Genesys and Salesforce Surveys.
• Experience with Apex and Lightning Web Components (LWC).
• Experience with Copado

What Takeda’s ICC Can Offer You

At Takeda, you take the lead on building and shaping your own career.

Joining the ICC in India will give you access to high-end technology, continuous training and a diverse and inclusive network of colleagues who will support your career growth.

It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are:

• Competitive Salary + Performance Annual Bonus
• Hybrid Working Schemes
• Additional Time Off
• Diversity, Equity, and Inclusion Programs

Benefits 

It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are: 

Competitive Salary + Performance Annual Bonus 

• Flexible work environment, including hybrid working 
• Comprehensive Healthcare Insurance Plans for self, spouse, and children 
• Group Term Life Insurance and Group Accident Insurance programs 
• Health & Wellness programs
• Employee Assistance Program 
• 3 days of leave every year for Voluntary Service in additional to Humanitarian Leaves 
• Broad Variety of learning platforms   
• Diversity, Equity, and Inclusion Programs 
• Reimbursements – Home Internet & Mobile Phone 
• Employee Referral Program 
• Leaves – Paternity Leave (4 Weeks) , Maternity Leave (up to 26 weeks), Bereavement Leave (5 days) 

About ICC in Takeda 

• Takeda is leading a digital revolution. We’re not just transforming our company; we’re improving the lives of millions of patients who rely on our medicines every day. 
• As an organization, we are committed to our cloud-driven business transformation and believe the ICCs are the catalysts of change for our global organization.

If you have further inquiries on the ICC India or this role, follow us on LinkedIn, and look up for our upcoming online events where we will elaborate on open roles and host Q&A sessions.

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