Senior Business Analyst

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Job Description

About the role: 

As a Senior Business Analyst in the Customer Data Platform (CDP) space within the Plasma-Derived Therapies (PDT) business unit, you will independently serve as a bridge between business stakeholders and technology teams. You will collaborate closely with multiple stakeholders, determine requirements, translate business needs into effective technical solutions, maintaining continuous dialogue with all teams to ensure robustness, accuracy and consistency.  

By gathering requirements and facilitating cross-team communication between business and IT teams, this role directly contributes to PDT’s ability to harness data effectively, enhancing decision-making capabilities, and ultimately, competitive advantage in the market. You will be adopting cutting-edge technologies and methodologies which will help Takeda drive innovation, adapt to new opportunities, and continuously evolve in an ever-changing business/technological landscape.  

This position will align to External Experience chapter of the ICC and initially report to the Functional Delivery Lead for strategic direction as well as day-to-day management until the role of BA Lead is filled within Takeda ICC, post which the reporting and managerial responsibilities will be transitioned accordingly.  

How you will contribute:

• Responsible for designing, solutioning, and planning the execution of projects

• Oversee broader teams covering multiple projects to ensure cohesive progress

• Effectively communicate project status, challenges, and milestones to key stakeholders, ensuring adherence to timelines

• Conduct requirements gathering and analysis to ensure a thorough understanding of user needs, objectives, and pain points.

• Manage product backlog and help in prioritizing product release features while creating the roadmap for the releases.

• Translate business requirements into clear functional/technical specifications including use cases, user stories, workflows, design documents, and similar documents; document feature requirements as user stories and obtain client sign-off.

• Highlight/identify gaps in existing functionality/user requirements.

• Support and contribute to user acceptance testing (UAT) efforts, including test case development, test execution, issue resolution, and assist in triaging functional defects.

• Liaise with different stakeholders including the client/business owner, project manager, solution architect, developers, testers and validators to ensure timely delivery of items and alignment on system changes

• Understand the business justification for the product, client’s vision, and future scope.

• Create GxP (Good Practice) documentation to ensure compliance with industry standards and regulations.

• Drive calls with the client and other business stakeholders to gather product requirements and lead the daily scrum calls to ensure smooth progress of the project.

• Work closely with the Design team to translate user requirements and business goals into intuitive, user-friendly designs.

• Develop change rationale and perform scoping assessments to determine the feasibility of potential changes.

• Collaborate extensively across the organization, keep abreast of industry trends, continuously learn and adapt to new tools and techniques, and contribute to process improvement efforts.

Minimum Requirements/Qualifications:

• A Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related field is required

• 8+ years of experience working as Business Analyst/Product Owner, with a focus on gathering requirements and designing solutions

  • Jira

  • Confluence

  • MSSQL

  • MS Office (Word, Excel, PowerPoint, Teams)

  • Figma

• Working knowledge of Data Cloud Product, capabilities and limitations

• Understanding of requirements, use cases, and specification for features

• Familiarity with project management methodologies and tools

• Expertise in Agile (incl. PI Planning, Roadmap Development, Backlog Prioritization etc) and product Mindset & Analytical Skillset

• Experience in conducting & analyzing user research

• Demonstrate ability to interpret and work with data (e.g., dashboards, reports, data quality concepts) and understanding of AI/ML fundamentals to adapt to emerging technology trends, identify opportunities for intelligent automation/insights within Salesforce, and make data-informed decisions.

• Excellent communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels

• Self-motivated, with the ability to work independently and handle multiple tasks effectively

• Strong relationship building and team collaboration skills

Preferred requirements:

• Regulatory knowledge such as change control processes related to GXP systems including the ability to create and manage change controls to ensure compliance, GXP documentation process and experience in drafting detailed documentation for Verification and Validation cycle.

• Familiarity with DevOps Practices (CI/CD pipelines)

• Experience with advanced prototyping tools such as Figma

• Experience working with diverse teams including IT, product owners, Quality and external vendors to ensure successful project outcomes.

• Strong Software Development Life Cycle (SDLC) experience

• Hands-on experience providing support for validation testing and resolving issues that arise during the process.

#Li-Hybrid

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