National Lead, Patient Engagement

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Job Description

Role Objective

In an increasingly complex and rapidly changing environment, Takeda is searching for a highly  visionary individual to strengthen, lead, and shape the strategic partnerships with Patient Organizations (PO).  As a patient-focused organization, the well-being of Canadian patients is central to our work and drives our commitment to a diverse portfolio of innovative treatments. The National Lead, Patient Engagement will lead the development of the vision and long-term strategy for patient engagement & advocacy in Canada, across the portfolio of products, with the goal of executing a sustainable overarching plan. 

Cross functional work and collaboration across all levels, including global colleagues, will be critical to ensure that the patient engagements, partnerships and advocacy strategy for specific therapeutic business portfolios is clearly defined and executed with excellence. They will envision and lead the strategy, including the implementation and improvement of the patient engagement process and relevant SOP’s.

Based in Ontario, the position of National Lead, Patient Engagement will be field based reporting to the Head of Patient, Value & Access (PVA).

The National Lead must be an inspirational role model who has a proven ability to influence without authority. This individual should possess strong interpersonal, collaborative and leadership skills that serve to oversee the internal patient engagement process and drive strategic partnerships with patient organizations and champion the patient voice within the organization.  

Accountabilities

• Work in close collaboration with Access, Medical, Regulatory, and other cross functional team members to ensure the delivery of a seamless strategy and plan for Takeda.

• Identify and execute opportunities to collaborate with POs that align with Takeda Canada’s overall strategic plan for Patient Engagement.

• Together with internal business partners, develop programs to raise awareness of and educate on disease-related topics including the delivery of platforms to inform and empower patients to have more control over their disease.

• Incorporate patient-centric strategies into the strategic imperatives of all pipeline products, working with Europe and Global colleagues.

• Develop a local metric for measuring the impact of the engagement activities on the patient experience/outcomes.

• Responsible for maintaining a thorough understanding of and strictly adhering to Takeda’s Code of Conduct, Innovative Medicines Canada’s (IMCs) Code of Ethical Practices , and Takeda’s SOPs, upholding a commitment to ethics and compliance and operating with integrity within all business objectives.

• Take an important role on the Canadian Donations and Grants Committee (Committee), working closely with Medical Affairs and Compliance; exercising proper supervision and oversight to ensure due diligence for the Committee.

• Exercise a leadership role in representing Takeda Canada’s position and driving strategies on patient engagement industry committees with IMC/BIOTECanada.

• Lead the development and oversight of the patient engagement process, system and SOP’s

• Demonstrate curiosity and experimentation to learn, adopt and grow in the digital transformation. 

• Incorporate digital innovation and technology to improve ways of working. 

Key Capabilities

• Strong understanding of current pharmaceutical industry, in particular government policy, stakeholder engagement, or market access.

• Understanding of the specialty pharma business model and the overall healthcare environment.

• Ability to establish collaborative, trusting partnerships to drive common priorities with external customers.

• Establish active and compliant partnerships with patient organizations and communities.

• Promote and conduct the affairs of the company with the highest standards of integrity and corporate governance, demonstrating commitment to the values of Takeda-ism

• Ability to lead without authority, to envision, enroll and engage internal cross functional partners to deliver strategic partnerships with patient organizations.

• Strong leadership to envision innovative strategies, including internal patient engagement systems, processes and SOPs.

• Detail oriented to maintain and track budget.

• Strong oral, communication and interpersonal skills.

Education and Experience

• Minimum bachelor’s degree (sciences, economics, political science or public administration).  Post-graduate experience (training or degree) in a related field, preferred.

• Expert level experience (7+ years) in pharmaceutical reimbursement / market access strategy, advocacy, health policy and/or stakeholder partnerships.

• Proven track record for creating and demonstrating value at organization level in speciality therapeutic areas

• Relevant experience in patient advocacy, stakeholder management and collaborative leadership

• Build positive stakeholder relations internally and externally and both locally and globally

• Experience in leading without authority to have enterprise wide impact

• Innovative thinking and with an entrepreneurial mindset

• Bilingual French and English is an asset.

• Highly effective oral and written communication skills

Travel Requirements

• Willingness to travel to meetings and/or conferences or client sites, including overnight trips, as required (10-20%)

Takeda Canada encourages applications from all qualified candidates. In accordance with our accommodation policies and applicable provincial accessibility legislation, please advise us if you need accommodation in order to participate in the recruitment process. Any information you provide relating to accommodation will be addressed confidentially.

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