Senior Director, Patient Access Brand Strategy and Ops- Dermatology
Lexington, MassachusettsAt Takeda, it's our people, our values and our culture that make us special. We share a sense of vocation and a desire to serve others that pulses through our entire organization. We're fortunate to be grounded in a history that gives us a long term perspective, the confidence to stick to what we believe in, and the humility to know we don't have all the answers.
We combine this outlook with an agility and tenacity to deliver for our patients that has fueled the growth of our business. But what really sets our company apart is something we call Patient Trust Reputation Business. It's the framework that enables us to translate our purpose and values into action. It's how we synchronize the diversity of our perspectives, strengths and expertise. And it’s what keeps our decision making tethered to what really matters.
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
About the Role
The Senior Director, Patient Access Brand Strategy & Operations –Dermatologyis the enterprise lead responsible for designing, operationalizing, andoptimizingthe full patient access strategy for theDermatology launch and lifecycle. This role ensures thatDermatologypatients experiencetimely,equitable, and seamless access—leveragingaffordability support, hub operations, specialty pharmacy partnerships, digital support solutions, and cross-functional brand alignment.
The leader will translatethe Dermatologybrand vision and strategic imperatives into an integrated patient accessoperatingmodel, partnering closely with Market Access, A&I, Commercial, DD&T, and global launch teams to ensure Takeda delivers abest-in-classexperience for dermatology patients. This role is pivotal to preparingDermatologyfor a competitive psoriatic disease space and will drive tactical execution, operational excellence, and readiness across the entire ecosystem.
How You will Contribute
LeadDermatologyPatient Access Strategy
Own theend-to-endPatient Access strategy supporting theDermatologylaunch, ensuring alignment to USBU and PAMA goals.
Activate insights fromDermatologylaunchplanning, patient journey research, and dermatology market dynamics to shape the access model (e.g., unmet needs around emotional burden, disease progression concerns, initiation ease).
Partner in setting strategic imperatives forDermatologythat reinforce Takeda’s position as a trusted leader in dermatology.
Design and GovernDermatologyPatient Support Programs
Lead the development andexecution of patient support programs includingbenefitsverification, affordability tools, QuickStart models, copay programs, patientassistanceprograms (PAP), and hub services.
Ensure alignment with enterprise patient support standards outlined in PAMA Brand Strategy & Ops frameworks.
Collaborate with PAP and patientassistanceteams to ensureDermatology specificbusiness rules, eligibility, financial criteria, and service delivery meet launch needs.
Specialty Pharmacy (SP) & Channel Operations Leadership
Oversee SP strategy, execution, and performance forDermatology, ensuringtimelydispensing, adherence support, and clarity in provider experience—leveragingSP learnings across PAMA.
Partner with Trade & Distribution, MACS, and payer teams to ensureoptimalaccesspathways and escalation channels.
CrossFunctionalLaunch Integration
Serve as the primary PAMA lead forDermatologywithincross-functionallaunch governance, integrating inputs from Commercial, Medical, DD&T, A&I, Access Analytics, and Global Dermatology teams.
Drive alignment withDermatologyGTM capabilities—particularly patient experience, digital health integration, andcross-functionalreadiness.
Ensure seamless connection between brand strategy, field access (FAM/FRM), payer strategy, and operational readiness.
Digital +Data EnabledPatient Experience
Partner with DD&T to incorporate digitalsolutions aspart of the patient access experience.
Championdata driveninsights to improveDermatologyaccess performance, including adherence, nonresponse insights, QoL and symptom tracking, and provider decision support.
Operational Excellence & Vendor Management
Lead external hub and patient services vendors, ensuring high performance, compliance, service quality, contractual alignment, and exceptional patient/provider experience.
Ensure scalability forhigh-volumedermatology onboarding andmaintaincontinuous improvement practices across all support models.
Leadership, Governance & Talent
Build and lead ahigh performingteam responsible forDermatologyspecific access operations (rolesidentifiedinfuture stateorg charts).
RepresentDermatologyAccess within PAMA leadership forums, ensuring enterprise alignment, visibility, and accountability.
Set performance standards, KPIs, and dashboards tomonitorprogress and ensure consistent delivery of outcomes.
EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS
12+ yearsLeader experiencein pharmaceutical patient access, brand strategy & operations, or related commercial/market access roles.
Launch experienceis stronglypreferred, ideally in specialty, dermatology, immunology, orhigh complexitytherapeutic areas.
Proven leadership in patient services, hub operations, PAP, SP networks, andcross functionalcommercialization.
Strong understanding of payer dynamics, reimbursement ecosystems, and affordability strategies.
Experience integrating digital solutions into patient support models is highly valued.
Demonstrated ability to influence senior stakeholders and managehigh complexityprograms.
Strategic +Execution focused:Able to translateDermatology’sbrand and clinical narrative into an operational patient access engine.
Patient centric:Deeply attuned to the dermatology patient journey and emotional drivers behind treatment engagement.
Collaborative:Thrives incross functionallaunch environments and quickly buildscoalitionacross BU + global teams.
Operationally rigorous:Strong in governance, process design, vendor management, and performance accountability.
Innovative +Digital forward:Embraces new models, insights, and digital capabilities to elevate patient outcomes.
More About Us
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.
This position is currently classified as "hybrid"in accordance withTakeda's Hybrid and Remote Work policy.
Takeda Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
Lexington, MAU.S. Base Salary Range:
$212,000.00 - $333,190.00
The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term and/ or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
Locations
Lexington, MAWorker Type
EmployeeWorker Sub-Type
RegularTime Type
Full timeJob Exempt
YesIt is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.Working at Takeda
-
Inclusion
Here, you will feel welcomed, respected, and valued as a vital contributor to our global team. -
Collaboration
A strong, borderless team, we strive together towards our priorities and inspiring mission. -
Innovation
Bold initiatives, continuous improvement, and creativity are at the heart of how we bring scientific breakthroughs from the lab to patients. -
Great Place to Work
Recognized for our culture and ways of working, we’re proud to be Certified as a Great Place to Work® in 25 countries and regions. -
Work-Life
Our people-first mission extends beyond patients to include their families, communities, and our own Takeda family. -
Empowerment
Through trust and respect, you will have genuine support from leaders, managers, and colleagues to do your best work.
We're Steadfast In Our Commitment to Four Key Imperatives
Patient
Responsibly translate science into highly innovative medicines and accelerate access to improve lives worldwide.
People
Create an exceptional people experience.
Planet
Protect our planet.
Data & Digital
Transform Takeda into the most trusted, data-driven, outcomes-based biopharmaceutical company.
What we believe in
Our values of Takeda-ism are Integrity, Fairness, Honesty and Perseverance, with Integrity as the core. These are brought to life through actions based on Patient, Trust, Reputation and Business, in that order.
Our belief in putting people first extends beyond our patients — it includes their families and communities, as well as our Takeda colleagues and their families.
We are committed to embracing our differences, valuing different perspectives, and fostering a culture of respect, inclusiveness and empowerment.
Our embedded Diversity, Equity & Inclusion (DE&I) strategy enables us to attract and retain exceptional talent, drives innovation, and helps address systemic inequalities in our communities.
-
Integrity
-
Fairness
-
Honesty
-
Perseverance
Related Content
-
4 Reasons Candidates Are Joining Team Takeda Discover the motivations that led new team members to join Takeda. -
Putting Patients First Explore more. -
Our R&D Pipeline Explore more.
Jobs for you
- Senior Director, Patient Access Brand Strategy and Ops- Dermatology Lexington, Massachusetts Category: Patient Engagement
- Lead, Federal Government Affairs Washington, District of Columbia Category: Communications and Public Affairs
- Associate Director, Franchise Data Product Strategy (GI) Lexington, Massachusetts Category: Insights & Analytics
- Rare Disease Business Manager - Green Bay, WI Wisconsin, Michigan, Remote Category: Sales
