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DD&T Digital Dexterity Implementation Lead

Cambridge, Massachusetts
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At Takeda, we are guided by our purpose of creating better health for people and a brighter future for the world. Every corporate function plays a role in making sure we — as a Takeda team — can discover and deliver life-transforming treatments, guided by our commitment to patients, our people and the planet.

People join Takeda because they share in our purpose. And they stay because we’re committed to an inclusive, safe and empowering work environment that offers exceptional experiences and opportunities for everyone to pursue their own ambitions.

Job ID R0177539 Date posted 04/01/2026 Location Cambridge, Massachusetts

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use.  I further attest that all information I submit in my employment application is true to the best of my knowledge.

Job Description

ACCOUNTABILITIES

  • Managethedigitaldexteritypipeline 

  • Operate theplatform-signalpipeline and standingcadencewith DD (regular briefings forupcomingplatform/toolchangesand roadmap timing).

  • Lead SMEcontributionsto theChangeImpactAssessment(CIA):classifyimpact (high/medium/low),adviseon appropriateenablementresponses, andrecommendtimelines andresourceneeds. 

  • Serveasthe technicalaccuracygate forplatform-specificDD assets: validate “howitworksatTakeda”guidance,maintainFAQs/known-issues, anddefinepracticalguardrails andapprovedpractices.

  • Signoff on technicalcontentpriortopublishto reducelearnerconfusionandrework. 

  • Owndelivery of high-credibilityenablementmoments: demos, office hours, tech-update sessions, SME Q&A, and SMEstaffingfor DD Live/regionalevents.

  • Developreusabledeliveryplaybooks(runbooks, demo scripts, SME briefing notes) andensureenablementisconsistentlyhighqualityacrossregions.

  • Manageandgrowthe SME roster (Platform & ToolSMEs,enablementspecialists),includingscheduling,SLAs,rotationplans, andcapacityforecasting forlaunchesandsustainment.

  • Ensurecoverage forchampionscalls, office hours andlocalactivations, and coordinate SMEhandoffswith the ProductOwnerand Program Manager.

  • Translatetechnicalchangesignalsintoactionableinputs for the DD ProductOwnerandInstructionalDesigners (e.g., scope of work,recommendeddelivery formats,localizationconsiderations).

  • Ensureclearacceptancecriteriaandsign-offsfor tool-specificlearning assets.

  • Actastheprimaryliaison toplatform/productowners(DPE, Microsoft productowners, etc.),negotiatingSME access andinfluenceover timelines.

  • WorkcloselywithChangeEnablementtosequencemessagesand with Reporting &Measurementtoensuretelemetry/usageisinterpretedcorrectly.

  • Maintaina “technicalaccuracy” livingregister(knownissues,workarounds) and incorporate feedback loops from Champions andregionaldeliveryintoimprovements.

  • Drive post-release reviews for majorlaunchesandadaptSMEplaybookstominimizerecurringissues

  • Remaincurrentondigitalandemergingtechnologiesand trends.

  • Asamemberof theLearning & Developmentteam supportotherteam activitiesasneeded

  • Allotherdutiesreasonablyrequiredof the position

EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS: 

  • Bachelor’s degree in Computer Science, Information Systems, Business, Education, or related field, or equivalent practical experience. Master’s degree preferred

  • Minimum7yearsexperiencein platform/product enablement, technical training, digital workplace operations, or similar roles supporting enterprise adoption.

  • Demonstrated experience managing SMEs and coordinating enterprise-scale enablement (large launches, multi-region events, or enterprise rollouts).

  • Strong stakeholder management and negotiation experience with product/platform teams; experienceestablishingSLAs and managing cross-functional dependencies.

  • Practical understanding of Microsoft 365 ecosystem and enterprise collaboration platforms (Teams, SharePoint) and an appreciation for AI/agentic tooling (Copilot/myAibou).

  • Proven ability to create runbooks, knowledge bases, and repeatable delivery playbooks.

  • Strong stakeholder management skills, with experience presenting to senior leaders and translating strategy into operational plans.

  • Communication – ability to communicate ideas and data both verbally and written in a persuasive andappropriate manner. 

  • Analytical Skills – ability toanalyzea wide variety of data and makeappropriate decisions. 

  • Experience in managing multiplestakeholdersnetworks

  • A strong executor, ability to implement deliverables ina timelyand effective manner

  • Open to new ways of working and applying new methodologies

Preferred Skills & Attributes

  • Comfortable in a lean environment and skilled at applying automation or AI-enabled approaches to scale delivery.

  • Hands-on experience delivering demos and live enablement sessions at scale.

  • Experience contributing to Change Impact Assessment processes and aligning technical delivery to impact tiers.

  • Experience working in a matrixed environment and negotiating capacitytradeoffsacross partner orgs.

  • Experience managing distributed SME teams and supporting global/regionally dispersed activations.

  • Strong written and verbal communication skills; ability to translate technical details into practitioner-friendly guidance.

Takeda Compensation and Benefits Summary

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

For Location:

Cambridge, MA

U.S. Base Salary Range:

$154,400.00 - $242,550.00


The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location. 

U.S. based employees may be eligible for short-term and/ or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. 

EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

Locations

Cambridge, MA

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time

Job Exempt

Yes

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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Glassdoor Reviews and Company Rating

Success profile

What makes a successful team member within Corporate at Takeda?

  • Collaborative
  • Strategic
  • Insightful
  • Results driven
  • Goal-oriented
  • Achiever
The environment is dynamic and evolving, so you have to be adaptable.

Maciej Niedospial - Business Reporting Manager

I’m fortunate enough to work with a highly skilled, diverse and dedicated bunch of people, and for that, I’m grateful! My colleagues continue to amaze me.

Sheelagh Gartlan - Recruitment Business Partner

Takeda is a company that emphasizes diversity and inclusion. By bringing people together who have diverse backgrounds, competencies, and personalities, innovation and ideas grow.

Michelle Chen - Human Resources Manager

  • Impact across generations Partnership brings together world-leading plasma companies to focus on developing and delivering a hyperimmune immunoglobulin in the global fight against COVID-19.

Working at Takeda

  • Inclusion

    Here, you will feel welcomed, respected, and valued as a vital contributor to our global team.

  • Collaboration

    A strong, borderless team, we strive together towards our priorities and inspiring mission.

  • Innovation

    Bold initiatives, continuous improvement, and creativity are at the heart of how we bring scientific breakthroughs from the lab to patients.

  • Great Place to Work

    Recognized for our culture and ways of working, we’re proud to be Certified as a Great Place to Work® in 25 countries and regions.

  • Work-Life

    Our people-first mission extends beyond patients to include their families, communities, and our own Takeda family.

  • Empowerment

    Through trust and respect, you will have genuine support from leaders, managers, and colleagues to do your best work.

We're Steadfast In Our Commitment to Four Key Imperatives

Patient


Responsibly translate science into highly innovative medicines and accelerate access to improve lives worldwide.

People


Create an exceptional people experience.

Planet


Protect our planet.

Data & Digital


Transform Takeda into the most trusted, data-driven, outcomes-based biopharmaceutical company.

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