Senior Manager, R&D Lab Operations

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Job Description

Are you looking for a patient-focused, innovation-driven company that will inspire you and empower you to shine? Join us as a Senior Manager, R&D Lab Operations in our Lexington, MA office.

At Takeda, we are transforming the pharmaceutical industry through our R&D-driven market leadership and being a values-led company. To do this, we empower our people to realize their potential through life-changing work. Certified as a Global Top Employer, we offer stimulating careers, encourage innovation, and strive for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our global teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.

Here, you will be a vital contributor to our inspiring, bold mission.

OBJECTIVES:

• Liaison with other groups to assure seamless process integration, adherence to quality processes, compliance standards and support.
• Manage and participate cross functionally in the development, generation and approval of documentation requirements for equipment and software.
• Manage and provide equipment/inventory management services to all R&D labs.
• Establish, lead and manage team of full-time and contract staff to assure seamless process integration and adherence to quality processes, and compliance standards.   
• Identify opportunities for process, system, and service level improvements. Manage efforts to collaboratively develop and implement them across the Takeda Lexington and Cambridge campuses.
• Manage and administer lab integrated systems and platforms.
• Manage the scheduling and execution of end user requests for utility upgrades, modifications, and installations.
• Manage projects while interacting with EHS, Facilities, Space Planning and Security.
• Position is responsible for ensuring compliance, performing documentation review, implementing, and managing workflows related to all laboratory equipment.
• Provide ongoing mentorship and establish SMART methods for the continued development of team, as well as manage critical operational issues as they arise.
• Collaborate and execute regular/ongoing employee performance assessments through organizational and departmental goals.
• Develop and support on going employee development initiatives for self and team.

ACCOUNTABILITIES:

• Manage equipment services including calibration, maintenance, service contract renewal, software/hardware upgrades for existing equipment.
• Identify opportunities and lead initiatives to collaboratively improve service levels and business processes regarding equipment maintenance and inventory management. 
• Manage and administer equipment database information, including maintaining database for equipment moves, new equipment arrivals, equipment decommissioning and updated standards.
• Manage and lead inventory management programs. Provide system administrative support for sample inventory.
• Develop and monitor key performance indicators and matrices to ensure operational excellence and continuous improvement.
• Manage laboratory renovation and improvement projects by compiling a business case, coordinating stakeholders, and driving resolution and deliverables.
• Manage and lead cross-functional projects and lab safety initiatives, on behalf of Laboratory Operations. 
• Collaborate with Takeda EHS on lab safety assessments.
• Represent Research and Development on campus leadership initiatives

EDUCATION, BEHAVIORAL COMPETENCIES AND SKILLS:

Education & Experience

• Bachelor’s degree in chemistry, biology, pharmacy, engineering, business or related pharmaceutical science and 6+ years relevant industry experience
• Master’s degree in chemistry, biology, pharmacy, engineering, business or related pharmaceutical science; 4+ years relevant industry experience
• PhD in chemistry, biology, pharmacy, engineering, business or related pharmaceutical science; 3+ years relevant industry experience

Skills/Abilities/Competencies

• Self-starter driven by continuous improvement and operational excellence.
• Independent and self-motivated individual. Works well in a cross functional team environment, with a demonstrated ability to work collaboratively with others.
• Strong organizational and communication skills, with an attention to detail. Ability to express oneself clearly and concisely.
• Ability to own and manage departmental finance and budget justification.
• Manage and mentor team members for continued development.
• Documents issues and/or concerns concisely with colleagues; timely and effectively communicates issues to upper and direct management. Can think strategically during critical activities.
• Familiarity with laboratory equipment. Ability to learn and administrate new platforms and software applications.
• Analytical and Problem-solving Skills: Able to troubleshoot critical issues or problems and resolve routine issues using appropriate information.
• Requires in-depth interactions with scientists, quality specialists, facilities, engineering and external vendors.
• Working knowledge of financial systems, e.g. SAP, Ariba and SPOT
• Familiarity with the administration and operation of automated alarm monitoring and notification platforms.

Complexity & Problem Solving

• Work with end users and support departments to translate user requirements into support requirements, such as service contract terms, calibration tolerances, and inventory management requirements (e.g., stocking levels, reorder trigger, etc.).
• Identify non-value added activities and create potential solutions to improve process performance or overall compliance. Lead in managing, developing, implementing, and training users on improved processes or systems. 

Internal and External Contacts

• Internal: Research & Development, Facilities, IT, Engineering, Validation, Quality, Finance, Procurement, Inventory Management, Asset Management and Security.
• External: Calibration, Service Providers, Suppliers, Consumables Management Contractors, Critical Infrastructure and Environmental Chamber Responders

Other Job Requirements

• Ability to work in a laboratory setting preferably in a larger pharmaceutical environment.
• Ability to travel between Takeda’s Greater Boston sites and facilities.
• Should possess a valid driver’s license. 
• Approximately 5% travel may be required.
• Available to support critical activities and operations during off-hours and weekends on an infrequent basis.

This position is currently classified as “ hybrid” in accordance with Takeda’s Hybrid and Remote Work policy.

Empowering Our People to Shine

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Takeda Compensation and Benefits Summary

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

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EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

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Job Exempt