Business Lead – Vaccines (Pediatric)

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Job Description

The Future Begins Here

At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet.

Bengaluru, the city, which is India’s epicenter of Innovation, has been selected to be home to Takeda’s recently launched Innovation Capability Center. We invite you to join our digital transformation journey. In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement.  

At Takeda’s ICC we Unite in Diversity

Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team.

OBJECTIVES/PURPOSE: Qdenga sees a world where all people across the globe, regardless of age, race, or socioeconomic class are protected  against the threat of dengue. 

The Business Lead will report into the National Sales Head and will work as a First Line Business Manager managing Vaccines BAMs (Business Account Manager) and collaborating with Headquarters (HQ) teams across the organization. The BL will be responsible for the supervision and leadership of ~ 6-7 BAMs within their area, sales performance of the business, and business knowledge of the area landscape to assess key stakeholders plus future trends within the business marketplace. This position will require regular in field and virtual coaching of BAMs and frequent customer contact as well as the development of a strong, effective partnership with HCP clinics, Mother child hospitals, MSLs, and marketing colleagues. The BL will ensure compliant execution by team members, driving understanding of relevant policies and guidance and advancing a culture of integrity.

SCOPE:

• Responsible for supervising operations of the Area to include hiring, live coaching, virtual coaching, representative development, performance management, and the assignment of key "priority" accounts within the medical community, managing 6-7 BAMs.
• Develops and implements strategic plans for the Area, business plan, and overall responsibility for budgets at District level in alignment with VBU expectations.
• Plans, organizes, and monitors performance to achieve the business potential of their area.
• Ensuring effective vaccine specialists’ utilization of promotional material, making valuable contribution to the formulation of marketing plans for the year, measuring efficient implementation of the plans in the field and undertaking regular assessment of marketing activities as an integral part of the total sales operations
• Proactive data analysis to identify market trends
• Collaborates, identifies, & motivates key account development and opportunities that impact regional/national business
• Build relationships with customers (including KOLs) and key stakeholders (including members of the Area and Region Management Teams, Channel Partners, and other cross-functional partners) and utilizes MLR approved content appropriately for engagement
• Develops external advocates and contributes to advocacy and community engagement (as necessary)
• Understands and champions the value of cross-functional collaboration to deliver on customer needs, while ensuring that compliance guardrails are respected by representatives
• Coaches representatives on seamlessly connecting cross-functional colleagues reactively to address customer needs and how to use digital tools
• Effectively plan and conduct plan of action and other meetings with Area Management Teams, Channel Partners, and other cross-functional partners
• Collaborate effectively in an integrated account team
• Ensures cross-functional partnerships within all of Takeda’s Markets / customers to build effective relationships and face-to-face selling
• Leads cross functional partnerships ensuring patient services are being met (as necessary)
• Maintains enhanced product, disease state, and market knowledge to respond accurately to all questions regarding products, policies, and business-related issues from customers & reps
• Able to expertly operate digital and virtual tools/platforms
• Leverages insights from analytics tools (e.g., Veeva)
• Demonstrates advanced virtual communication skills (e.g., empathy, listening, asking probing questions)
• Retains flexible time management (e.g., time allocation of F2F v. virtual engagements to meet business objectives to maximize HCP engagement across large(r) geographies)
• Works with all members of the Area to coach and counsel on improvement of performance and skill execution of selling skills, product knowledge, and capabilities needed for successful representative development, including the development of business plans
• Ensures actions of self and team are fully compliant; has complete understanding of all relevant compliance policies and processes; escalate issues, as necessary, and ensures appropriate commitment to integrity within their team
• Implements and upholds Area Standards with sales colleagues
• Applies situational leadership skills (e.g., knowing when to intervene aligning coaching to colleague’s developmental level)
• Employs multiple and interactive methods of coaching across all engagement types (e.g., F2F coaching in front of customers, when appropriate a virtual ‘ride along’,)
• Builds strong team culture, colleague engagement, and morale
• Promotes a feedback culture and continuous improvement mindset in team to assess quality of customer experience
• Set team goals and hold team members accountable for consistent adherence (e.g., time management, technical knowledge, communication, compliance, and use of technology)

CORE ELEMENTS RELATED TO THIS ROLE

• Ability to develop and reinforce team expertise on broader portfolio of content to show ‘Science First’ mindset
• Cross-functional collaboration mindset to facilitate ‘One Takeda’ commitment to customers
• Feedback culture mindset,
• Additional digital training to ensure personal adherence, as well as leadership by example for team adherence (incl. contracting permissions/guidelines)
• Model/leader for change, agility, and adaptability
• Excellence in engaging customers and coaching team members in a hybrid environment, including: Enhanced competency level on virtual and digital tools/platforms
• Data-driven resource management to ensure proper channel deployment.

EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS: 

• Bachelor’s Degree Required
• MBA or relevant graduate degree preferred
• Must live within the Area boundary
• Previous pharmaceutical, biotech, or medical marketing/sales experience with at least 3-5 years spent in a position with demonstrated leadership across Peer and Customer Groups.
• Experience working with key thought leaders or high influence customers in large practices, hospitals, or public institutions preferred.
• This position will require travel as needed to develop internal and external relationships.
• 3-5 or more years people management experience preferred and ability to develop and motivate others, lead through change, and deliver on Takeda business imperatives is necessary to be successful in this role.
• Vaccines experience and expertise strongly preferred.

ADDITIONAL INFORMATION: 

• People Management experience
• Experience in vaccines marketing, market access, public or government policy.
• Experience in launching new vaccines.
• Experience in working with government agencies and public health organizations

What Takeda Can Offer You 

• Takeda is certified as a Top Employer, not only in India, but also globally. No investment we make pays greater dividends than taking good care of our people. 
• At Takeda, you take the lead on building and shaping your own career. 
• Joining the ICC in Bangalore will give you access to high-end technology, continuous training and a diverse and inclusive network of colleagues who will support your career growth.

Benefits 

It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are: 

• Competitive Salary + Performance Annual Bonus 

• Flexible work environment, including hybrid working 
• Comprehensive Healthcare Insurance Plans for self, spouse, and children 
• Group Term Life Insurance and Group Accident Insurance programs 
• Health & Wellness programs
• Employee Assistance Program 
• 3 days of leave every year for Voluntary Service in additional to Humanitarian Leaves 
• Broad Variety of learning platforms   
• Diversity, Equity, and Inclusion Programs 
• Reimbursements – Home Internet & Mobile Phone 
• Employee Referral Program 
• Leaves – Paternity Leave (4 Weeks) , Maternity Leave (up to 26 weeks), Bereavement Leave (5 days).

About ICC in Takeda 

• Takeda is leading a digital revolution. We’re not just transforming our company; we’re improving the lives of millions of patients who rely on our medicines every day. 
• As an organization, we are committed to our cloud-driven business transformation and believe the ICCs are the catalysts of change for our global organization.

#Li-Hybrid

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