West Area Bilingual Community Education Specialist

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Job Description

About the role:

The West Area Bilingual Community Education Specialist delivers and executes upon the patient education strategy to best support the patient community through branded and unbranded education. The Community Education Specialist (CES) is responsible for product support and helping meet the appropriate unmet educational, access and resource needs of patients who have diseases for which Takeda has a product. The CES collaborates with patient advocacy groups, marketing, and cross functional partners to ensure a ONE Takeda approach to patient education and to be a liaison to Takeda resources. You will report to the Community Education Area Director - West. This is a field-based role supporting the West territory.

How you will contribute:

• Support CES counterparts who work with the bleeding disorders focused Advocacy Chapters (to determine educational needs analysis and develop strategies to educate and advance English and Spanish Language education for the bleeding disorders community.

• Deliver approved program content and educational resources to community members in approved forums.

• Provide feedback and act as liaison to Sales, Marketing, and other internal teams on designing and improving new/existing products, programs, and tools.

• Coordination/communication of activities and identification of issues across all teams that interface with the customer (i.e., clinical consultants, field service, sales, quality) to address issues within assigned responsibilities.

• Mentor new and existing Community Education Specialists by providing team orientation, education and training on new and existing education programs, resources, and their applications.

CORE ELEMENTS RELATED TO THIS ROLE:

• Conduct educational programs and serve as a primary Spanish Language CES for geographies when needed.

• May provide support and professional expertise to internal and external customers by providing bilingual (Spanish) health education which includes planning and implementing educational seminars and training programs geared towards the Spanish-speaking bleeding disorder community.

• May provide review of Spanish language marketing materials as requested.

• May help coordinate large virtual events across the US.

• Will support the Spanish language educational needs at national conferences.

DIMENSIONS AND ASPECTS:

• Demonstrate clinical knowledge to support patient community with therapeutic needs.

• Deep knowledge of the Bleeding Disorders community and its key stakeholders.

• Build and model a culture of questioning and constructive challenge and collaboration to foster openness and candid dialogue among the Franchise and regions. Listens to and carefully considers other's perspectives, especially to manage and resolve conflict.

• Generate breakthrough solutions and ideas, and enable others to do the same. Draws on unexpected or seemingly unrelated ways of enterprise thinking. Incorporate stakeholder feedback to improve the business.

• Deliver educational programs to meet disease state and Takeda product patient educational needs.

Minimum Requirements/Qualifications:

• Bachelor’s Degree in Education, Biology or Related Field, or High School Diploma with 5 Years of relevant experience in clinical setting, healthcare education or social services.

• Bilingual English-Spanish required.

• Excellent English and Spanish communication and presentation skills.

• Hemophilia or bleeding disorders experience preferred, along with expertise in community outreach work in the Hispanic community.

• Analytical and problem-solving capability, along with ability to work independently

• Strong interpersonal skills and ability to work with team members, customers and internal and external employees at all levels.

• Demonstrate high emotional intelligence and ability to work in a highly collaborative, team environment.

• Travel required 50%, including nights and weekends.

• Must be 18 years of age or older with valid driver's license and an acceptable driving record Must have authorization and ability to drive a company leased vehicle or rental

More about us:

At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.

Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.

Takeda Compensation and Benefits Summary

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

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EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

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