Senior Manager, Innovation and Change Management

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Job Description

The primary purpose of the Senior Manager, Innovation and Change Management is to provide project management enablement focused on bridging people, process, data and technology for the implementation, optimization and maintenance of Takeda’s clinical trial delivery operating model. 

The Senior Manager will contribute to Takeda’s mission by managing time, effort, deliverables, communication, and value associated with high quality delivery of one or multiple projects in support of the clinical trial delivery operating model.  This will include but is not limited to cross functional process optimization, training initiatives, change management and/or technology implementation efforts.

The Senior Manager will:

• Proactively identify, track, manage and escalate action items, risks, issues, decisions, and dependencies.
• Manage the key relationships between all stakeholders to deliver on project and program mission and objectives.
• Drive continuous delivery of value using agile life cycle management from communication, development, optimizations, and performing quality control on projects throughout the journey.
• Create and maintain long- and short-term project plans and other documentation, including setting targets for milestones and adhering to deadlines and change management activities.
• Proactively monitor and maintain project-related end-to-end customer/business experiences and influence relevant stakeholders to support and deliver successful project milestones while making effective decisions when presented with multiple options.
• Coordinate project team meetings and serve as a point of contact for the project teams when cross-functional activities are identified to ensure team actions remain in synergy.
• Partner with peers within program to drive continuous improvement and optimization of processes, user experiences, and applications aligned with business stakeholders.

ACCOUNTABILITIES:

• Lead development and maintenance of project plans, key milestones and change management activities.
• Maintain centralized action/risk/issue/decision/dependency log and mitigation tracking for project(s).
• Schedule meetings with project team members and partners to identify and address project needs and escalations.
• Build and maintain project team materials including summaries of key decisions/outcomes and action items.
• Facilitate communication of project outcomes as appropriate through email, internal communication sites, other department meetings, etc.
• Assist in the monitoring and management of the project(s) progress, schedules and resources.
• Monitor project plans, gather relevant data to continuously gain new insight and adjust roadmaps, offering to optimize performance and effectiveness.
• Proactively identify potential issues or obstacles and plans contingencies. Follow issues through to resolution ensuring that all key stakeholders are informed of outcomes and  implications.
• Support project teams and business in establishing measurable value targets for the project and track outcomes.
• Contribute to maximizing clinical trial delivery process efficiency and regulatory compliance by identifying opportunities for innovation as it relates to process, adult learning approaches and effective strategies for organization adoption.
• Manage communication with stakeholder and customers in relation to GxP and non GxP process, training and digital solution activities.
• Support system development and maintenance process for supported functional areas with relevant SMEs, stakeholders, and Quality; ensure consistency in document portfolios.
• Champion change and provide direct change management support for project and initiatives associated with functional area initiatives.
• Ensure consistency and alignment across interdependent processes to provide holistic oversight.
• Ensure all aspects projects are planned and executed in line with goals, timeline, and budget.
• Contribute to the development and preparation of key communications to strengthen and support change management efforts.
• Support implementation of global initiatives.

EDUCATION & EXPERIENCE:

• Bachelor's Degree, Master's Degree or equivalent in scientific field.
• 8 or more years of program/project management experience in a complex, multi-disciplinary, global environment, PMP (Project Management Professional) certification is a plus.
• 5 or more years clinical research experience in pharmaceutical or biotechnology field.
• Experience in problem solving, negotiations and collaborative team building with non- direct reports and other stakeholders is required.
• Knowledge of clinical trial management and/or GCP compliance processes.
• Comprehensive knowledge of regulatory requirements governing clinical trials and industry best practices.
• Must be able to efficiently utilize computer software programs such as Microsoft Office project management and presentations.
• Demonstrated ability to positively influence outcomes, key project decisions, and strategic problem-solving.
• Proven ability to communicate clearly and present key information objectively to all levels of the organization including executive management.
• Experience in stakeholder relationship management. Influential in orchestrating key stakeholders and project teams to turn vision into reality.
• Experience with matrix organization, business projects, multi-disciplinary teams or strategic change management projects.
• Extensive experience in design or in implementing solutions and preferable experience in quality improvement.
• Excellent oral and written communication skills, business acumen, and enterprise knowledge.
• Understand design thinking and can explain and convince stakeholders.
• Work with virtual/agile teams in different locations, aligning and adapting different work, culture, and communication styles.
• Effectively communicate complex problems and proposed solutions across various levels of the organization.
• Function well under pressure in a changing environment.

Takeda Compensation and Benefits Summary

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

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EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

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