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Job Description

About the role:

As a member of Takeda Oncology, as a Director, your work will contribute to our bold, inspiring vision: We aspire to cure cancer. Here, you'll build a career grounded in purpose and be empowered to deliver your best. As part of the US Patient Value & Access  team, you will report to Head of Access Marketing and partner with Medical, Sales, Marketing, Advocacy, Policy, Legal, and Ethics and Compliance.

How you will contribute:

• Oversee the development and design of a fit-for-purpose patient services and access solutions model for all Takeda Oncology products. This includes the modernization of the OBU PS programs and Field Reimbursement.

• Oversee the generation of customer insights, conduct service gap analyses and the design of new patient access and support programs

• Oversee appropriate collaboration with Takeda partners including but not limited to: Medical, Sales, Marketing, Advocacy, Policy, Legal and Ethics & Compliance to understand brand value drivers and key business challenges to optimize scope of services and delivery model.

• Responsible for staying current in the industry by consistently benchmarking across competitive companies to ensure strategies and services are best-in-class for Oncology.

• Oversee the evolution of fit for purpose models for in line and newly launched products to support the unmet needs of patients and appropriate education of HCP offices

• Oversee field reimbursement team, develop competency model and specialized training for development of team and enhanced execution.

• Oversee the design, implementation, and ongoing management of all patient reimbursement HUB services programs.

• Oversee the development of insights and analytics tools to appropriately inform the business.

• Oversee the development and adherence to SOPs and business rules related to all Takeda Oncology US patient support.

• Oversee the annual brand planning process with data driven reimbursement insights.

• Ensure controls are established to confirm that vendor partners are performing their duties in accordance with Takeda policies and monitor adherence.

• Demonstrate fiscal discipline and accountability to budget guidelines.

• Partner with Ethics and Compliance to ensure balance between stable structures, governance, processes, and systems, and dynamic approaches to delivering innovative patient access and support solutions and appropriately manage risks.

• Lead the Field Reimbursement Director team by establishing objectives, providing training & coaching, and performance management for the field team.

• Provide strategic customer insights from the field team to the PVA LT and brand teams

• Active member of PVA leadership team. 

Travel requirement

• 30-40% domestic travel

Minimum Requirements/Qualifications:

• Bachelor’s degree required. MBA preferred.

• Requires 10+ years of experience within the biotech/specialty pharmaceutical/pharmaceutical industry.

• At least 5+ years of proven experience leading Patient Services call center HUB operations

• 5+ years People leadership

• Excellent analytical (qualitative and quantitative), strategic thinking, creativity, and problem-solving skills.

• Ability to influence senior management with accountability for decision making

• Self-directed, hands-on approach, comfortable with broad and varied job responsibilities.

• Comfortable functioning with ambiguity. Mentoring / leadership ability.

• Oncology/Specialty launch experience. Ideally with both oral and injectable products.

• Record of accomplishment of successfully managing and leading vendor relationships from both a strategic and operational perspective and achieving results.

• In-depth knowledge of pharmaceutical manufacturer compliance requirements, patient confidentiality (HIPAA regulations), product reimbursement and product access.

• Knowledge and experience in Medicare Parts A, B, D, Medicaid, and private payer policies, reimbursement process, health policy, areas of coverage, payment, coding, Specialty Pharmacy, and buy and bill.

• Experience with Commercial Brand Planning process, able to translate brand disease state and business drivers into patient support programs and operational requirements.

• “Customer First” customer service orientation. Puts the customer at the center of all business activities.

More about us:

At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.

Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.

This position is currently classified as "remote" in accordance with Takeda's Hybrid and Remote Work policy.

Takeda Compensation and Benefits Summary

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

For Location:

Boston, MA

U.S. Base Salary Range:

$169,400.00 - $266,200.00

EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

Locations

Boston, MA

California - Virtual, Illinois - Virtual, New Jersey - Virtual, New York - Virtual, Pennsylvania - Virtual

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time

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