About the role:

• Lead learning and development initiatives to enhancePVA field rolescapabilities, includingfoundational disease, treatment and product knowledge,coreskills,account management, use of digital tools and execution. 

• Build deep understanding of the Access environment, market dynamics, stakeholders,incentives andpoliciesthat shape the current market.

• Pull throughtheOne Oncology approachtodevelop and deliver patientcenteredcustomer solutions,ensure cross functional collaboration, deliver value, and build trust with customers 

• Develop a training feedback loop system and performance tracking toensure sustainedlearning and skill enhancement

• Build a culture of continuous learning and development within the organization. Design and deliver training programs that enhance the skills and capabilities of our access field teams and home office colleagues

• Strategically develop and implement a comprehensive learning and development plan that aligns with the organization goals, objectives and future business needs. 

• Lead the design, development, and delivery of training programs on disease state, engagement skills, customer interaction, and product knowledge/treatment landscape, ensuring effective engagement execution and evaluation throughout the learning process.  

• Spearhead new hire and advanced PVA training curriculum focused on ongoing market dynamics, policies and access changes along with product knowledge, disease state education, and customer interaction skills.  

• Drive field performance through tailored training, performance tracking, and coaching, collaborating with PVA Leadership Team, Sales, Marketing, I&A and S&BO to address performance gaps. 

• Partner closely with Head of Strategic Account Management, Head of Payer Account Management, and Head of Access Marketing and Patient Access to develop a rich program that elevates field access capabilities, fosters collaboration and drives the business forward.  

• Assist with the integration and use of tools and systems, ensuring the field team leverages technology to enhance productivity and customer engagement. 

• Stay up to date in coverage, coding, and reimbursement across different sites of care and types of insurance/payers.  

• Oversee performance tracking and reporting, using metrics and feedback to improve training outcomes and ensure alignment with organizational objectives. 

• Measure and evaluate field development programs to understand the effectiveness, impact on the learning and provide recommendations for change. 

• Develop and maintain relationships with external vendors and subject matter experts to leverage the latest thinking, best practices, and industry-standard benchmarks in learning and development.  

• Manage training curriculum to ensure training program remain current, relevant, and aligned with market trends and evolving product offerings 

• Manage and track Learning and Development budget.  

• Partner with business and functional leadership and HR, to continue to develop teams, drive new hire training and support the business

• Minimum BS/BA degree with MS/MBA preferred  

• 8+ years of pharmaceutical sales and/or account management experience or relevant clinical experience.  

• Specific expertise with 3+ years in oncology; specifically in hematology, thoracic, and/or gastrointestinal. 

• Minimum of 2 years of pharmaceutical field training experience, alternatively, experience in other relevant areas such as marketing, sales operations, or related fields. 

• Expert in new product development, setting strategic directions and best practices 

• Deep understanding of the access Oncology environment. 

• Proven track record of leading successful initiatives and teams as well as influencing without authority. 

• Experience with project management, instructional design and training content development. 

• Demonstrated effective leadership and people management skills. 

• Proven ability to hold others accountable to deadlines and responsibilities. 

• Exceptional planning and organizational skills. 

• Creative problem-solving skills. 

• Collaborative work style, capable of working effectively in a team environment across departments and organizations levels. 

• Ability to develop long-term training programs while remaining focused and deeply involved in executing the immediate next steps to get there  

• Exceptional problem-solving and leadership skills; master at presenting at all levels of the organization  

• Ability to set priorities, deliver on deadlines and develop workflow processes and tasks in an evolving, dynamic marketplace.  Strong analytical skills and budget management. 

• Understands and connects the latest adult learning techniques and issues in large organizations to deliver tailored strategies and frameworks to a diverse set of stakeholders 

• Familiar with next generation digital solutions for call planning, training, coaching and capability building  

• Skilled in Microsoft suite (PowerPoint, Word, Excel, Outlook)