2025 U.S Summer Internship Program: Digital Customer Engagement Intern

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’sPrivacy Noticeand Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.

Job Description

The Franchise Marketing Team oversees building new above brand functions to assist the PDT BU in performing essential business functions. The teams are divided into access, Professional engagement, and customer engagement. The customer engagement team which I am a part of manages above brand engagement around Media, CRM, and RTE.

How You Will Contribute:

This intern will report to the Sr. Manager of Customer Engagement in the Franchise Marketing business Unit. During their tenure they will assist in the creation, implementation and execution of personalized and non omni-channel marketing campaigns for Health care providers and patients.

• Process Optimization – Collaborating with PDT team members to learn, understand, and outline existing processes
• Confluence - Document and build out pages within Confluence based on the outlined processes listed above
• Next Best Action – Enhance how we tag our content in order to drive the correct message to our HCP and patients
• Dynamic Content – Enhance dynamic content to other channels in a cost effective manner
• Content Creation – Learn how we create content with our agencies and see how we can optimize and speed up
• Speaker Program Digital Optimization – Learn how we manage speaker programs and optimize our sales and omnichannel follow-up

Internship Development Opportunities:

Beyond the main project deliverable, other key objectives for this internship will be around learning about our PDT brands and exposure to pharma marketing since the intern will most likely be entirely new to the industry.

Areas the intern will have the opportunity to learn but are not limited to the following:

• Marketing processes across different channels
• HCP and Consumer journeys and differences in marketing
• PRT process
• Role of the Franchise Marketing team as part of PDT and as part of brand marketing strategy
• Networking across PDT and USBU and beyond based off intern interest (manager to provide list of people intern should reach out to for 1:1s and support in setting up additional conversations as interested)

Job Requirements:

• This position is a hybrid position located in Cambridge, MA
• Undergraduate student majoring in Marketing, Advertising, or equivalent major
• Demonstrates excellent skills in oral & written communication, organization, team dynamics, and prioritization of tasks.
• Willingness to suggest out of box ideas for OmniChannel marketing campaigns
• Demonstrates knowledge in Microsoft Office
• Email and/or Media knowledge
• Familiarity with digital marketing techniques
• We are seeking an intern who will be proactive, innovative and willing to collaborate and provide inputs to the Marketing Excellence team to gain broad experience in various aspects of digital marketing.
• This intern should be prepared to work in a fast-paced team environment
• At the end of the internship, they will be required to give a presentation to the Associate and Sr. Director of Franchise Marketing on what they have learned and their experience

Internship Eligibility

• Must be authorized to work in the U.S. on a permanent basis without requiring sponsorship
• Must be currently enrolled in a degree program graduating December 2025 or later
• The internship program is 10-12 weeks depending on the two start dates (June 2nd- August 22nd) or (June 16th - August 29th)
  • The intern must be able to commit to one of these time frames
• Able to work full time 40 hours a week during internship dates
• Takeda does not provide a housing stipend or relocation support for the U.S Summer Internship Program
  

 Program Highlights:

• Hands-on experience with real projects and responsibilities
• Dedicated mentorship program pairing interns with experienced professionals
• Networking opportunities with industry professionals and fellow interns
• Internship events focused on professional and skills development
• Exposure to multiple business areas or departments within a Pharmaceutical Organization

Applications will be accepted between December 18th and January 12th

For Location:

U.S. Hourly Wage Range:

$21.00 - $46.00

EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

Locations

Worker Type

Worker Sub-Type

Time Type

Job Exempt