Senior Software developer for ServiceNow Products

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Job Description

The Future Begins Here

At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet.

Bengaluru, the city, which is India’s epicenter of Innovation, has been selected to be home to Takeda’s recently launched Innovation Capability Center. We invite you to join our digital transformation journey. In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement.  

At Takeda’s ICC we Unite in Diversity

Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team

About the role:

As a Senior Software Developer in the Calibration Management System (CMS) space within the Plasma-Derived Therapies (PDT) business unit, you will focus on developing IT Service Management solutions using ServiceNow by customizing the product. Your role involves translating functional specifications into logical, component-based technical designs and developing new ServiceNow workflows and processes. Collaborating closely with multiple stakeholders, you will translate business needs into effective technical solutions, maintaining continuous dialogue with both business and IT teams to ensure robustness, accuracy and consistency.

By designing and implementing sophisticated IT Service Management solutions, this role directly contributes to PDT’s ability to harness data effectively, enhancing decision-making capabilities, and ultimately, competitive advantage in the market. You will be adopting cutting-edge technologies and methodologies which will help Takeda drive innovation, adapt to new opportunities, and continuously evolve in an ever-changing business/technological landscape.

This position will align to Cloud & Custom Development chapter of the ICC and initially report to the PDT Delivery Lead for strategic direction as well as day-to-day management until the role of Technical Program Manager for CMS is filled within Takeda ICC. This is expected to be completed by Dec 2024, post which the reporting and managerial responsibilities will be transitioned accordingly.

How you will contribute:

• Design, develop, and implement customized solutions on the ServiceNow platform, specifically focusing on Nuvolo applications to meet requirements and enhance operational efficiency
• Integrate Nuvolo with other enterprise systems and automate workflows to streamline processes and improve data accuracy and accessibility
• Provide technical expertise and support for Nuvolo applications, including troubleshooting, performance tuning, and ensuring system stability and reliability
• Work closely with business analysts, project managers, and other stakeholders to gather requirements, provide technical insights, and ensure successful project delivery
• Stay updated with the latest ServiceNow and Nuvolo features and best practices, and proactively suggest improvements to existing solutions to drive innovation and efficiency

Minimum Requirements/Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a similar field required. Master's degree in a similar field would be a plus
• 5-8 years experience in developing and customizing applications on the ServiceNow platform, including scripting, workflows, and integrations - Nuvolo/ServiceNow across Nuvolo GXP Lab asset management, ServiceNow scripting experience using JavaScript, HTML, CSS, XML and web services integration (SOAP, WSDL, REST)
• Experience of working with Data Migration and ERP/IWMS/EAM Implementation engagements
• Hand on experience in all client side and server-side objects of ServiceNow like Client Scripts, Catalog Client Scripts, UI Policy, Catalog UI Policy, BR, Script Include, ACL, Form Design, Form Layout changes, writing Email scripts, Email notification, Email Templates etc.
• Software integration experience utilizing Web Based API - SOAP, REST API
• Understand technical and functional design requirements related to ServiceNow
• Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members

Preferred requirements:

• Good understanding in service portals and hands-on experience in Widget, Instance, and Pages
• Integration experience with Web Services, Middleware Solutions such as TIBCO, J2EE, J2ME, JSP, Servlets, JDBC, AJAX, XML, SQL Server 2008R/2012, Oracle 9i/10g/11g, MS-Access, My SQL, EDI, XSLT, .Net or other integration technologies
• Ability to develop custom UI changes with usage of Web Technologies such as DOM, HTML changes

BENEFITS:

It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are:

• Competitive Salary + Performance Annual Bonus
• Flexible work environment, including hybrid working
• Comprehensive Healthcare Insurance Plans for self, spouse, and children
• Group Term Life Insurance and Group Accident Insurance programs
• Employee Assistance Program
• Broad Variety of learning platforms
• Diversity, Equity, and Inclusion Programs
• Reimbursements – Home Internet & Mobile Phone
• Employee Referral Program
• Leaves – Paternity Leave (4 Weeks) , Maternity Leave (up to 26 weeks), Bereavement Leave (5 calendar days)

ABOUT ICC IN TAKEDA:

• Takeda is leading a digital revolution. We’re not just transforming our company; we’re improving the lives of millions of patients who rely on our medicines every day.
• As an organization, we are committed to our cloud-driven business transformation and believe the ICCs are the catalysts of change for our global organization.

#Li-Hybrid

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