Senior Release Train Engineer

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Job Description

The Future Begins Here

At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet. 

Bangalore, the city, which is India’s epicenter of Innovation, has been selected to be home to Takeda’s recently launched Innovation Capability Center. We invite you to join our digital transformation journey. In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement.   

At Takeda’s ICC we Unite in Diversity 

Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team. 

The Opportunity

As ServiceNow Senior Release Train Engineer your primary responsibility will be to govern the continuous delivery pipeline process for the Agile Release Train, working with diverse teams who drive our delivery success. You need to have experience managing Scrum teams in a distributed working model.  

In this role, you will facilitate the Scaled Agile Framework (SAFe) Agile Release Train (ART) processes and program execution, escalate impediments, manage risk, and help drive program-level continuous improvement. Your duties will include overseeing the various stages of ServiceNow platform/product development and collaborating with the platform management, development teams and scrum masters. You will also be responsible as a servant leader to enable the deployment and integration of new products/features across the ServiceNow platform. 

Responsibilities

• Establish and communicate annual calendars for Iterations and Program Increments, while facilitating end-to-end agile release processes and Program Increment (PI) planning to ensure readiness and synchronization across Agile Release Train (ART). 

• Facilitate ART events such as PI Planning, System Demos, Inspect and Adapt Workshops, Scrum of Scrums, and ART Synchronization, ensuring effective team alignment and communication. 

• Assist Product Owners with demand prioritization, execution of Program Increment tracking, and aggregation of Product Increment objectives into Program Increment objectives. 

• Escalate and track program-level impediments, manage and optimize the flow of work within the program, and ensure alignment between strategy and program-level execution. 

• Build strong stakeholder engagement by incorporating stakeholder input into plans and maintaining transparency through regular communication and feedback. 

• Help manage risks and dependencies, ensuring compliance with Takeda standards and policies, and provide program-level status updates to stakeholders on delivery, timelines, and impediments. 

• Measure delivery, maturity, and performance of both the Agile Release Train and individual teams, utilizing dashboards to verify content readiness and prioritize improvements. 

• Coordinate and maintain a focus on quality assurance, ensuring that ART processes meet agreed-upon quality standards and that improvements are continuously pursued. 

• Understand and operate within ART budgets (if any), communicate program-level resourcing requirements, and report funding and resource acquisition needs. 

• Facilitate collaboration with internal resources and/or external vendors and manage dependencies to maintain smooth workflow and reduce operational risks. 

• Provide hands-on training and coaching for leaders, teams, and members in SAFe, while leading a culture of Lean-Agile and continuous improvement through roadshows, integration, and Communities of Practice. 

• Integrate regulatory and compliance alignment into ART processes to ensure all deliverables adhere to industry and organizational requirements, particularly crucial in Takeda’s regulated environment.  

• Facilitate the inclusion of customer feedback into ART objectives and deliverables, optimizing value delivery and increasing customer satisfaction. 

• Attend program-level demos, facilitate continuous integration, and identify improvement opportunities to enhance delivery and adoption of SAFe at the organizational level. 

Skills and Qualifications

• Bachelor’s degree or higher in Computer Science/Information Technology, or relevant work experience. 

• Must have SAFe Release Train Engineer certification or, at minimum, SAFe Scrum Master certification. 

• 10+ years of work experience, including 3+ years of hands-on experience as a Release Train Engineer within an organization that has 50-150 people within an Agile Release Train. 

• Strong understanding of Agile methodologies (e.g., SAFe, Scrum) and experience working within Agile frameworks. 

• Proficiency with Agile tools such as JIRA, JIRA Align, TargetProcess, and Confluence. 

• Ideally 3+ years of work experience with ServiceNow modules. 

• ServiceNow System Administrator certification (preferred). 

• ServiceNow Application Developer certification (preferred).

• Demonstrated expertise in modern software development practices, including DevOps principles, CI/CD pipelines, Agile frameworks, SDLC, and DevSecOps methodologies." 

• Experience working in a multi-locational matrix organization where solution development and delivery is done across multiple ARTs/Product Areas/teams. 

• Excellent communication skills with the ability to communicate complex technical concepts and align organization on decisions. 

• Strong analytical and problem-solving skills. 

• Ability to manage priorities and work independently in a fast-paced environment. 

What Takeda Can Offer You

• Takeda is certified as a Top Employer, not only in India, but also globally. No investment we make pays greater dividends than taking good care of our people. 

• At Takeda, you take the lead on building and shaping your own career. 

• Joining the ICC in Bangalore will give you access to high-end technology, continuous training and a diverse and inclusive network of colleagues who will support your career growth. 

Benefits

It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are: 

Competitive Salary + Performance Annual Bonus 

• Flexible work environment, including hybrid working 

• Comprehensive Healthcare Insurance Plans for self, spouse, and children 

• Group Term Life Insurance and Group Accident Insurance programs 

• Health & Wellness programs including annual health screening, weekly health sessions for employees. 

• Employee Assistance Program 

• 5 days of leave every year for Voluntary Service in additional to Humanitarian Leaves 

• Broad Variety of learning platforms   

• Diversity, Equity, and Inclusion Programs 

• No Meeting Days 

• Reimbursements – Home Internet & Mobile Phone 

• Employee Referral Program 

• Leaves – Paternity Leave (4 Weeks) , Maternity Leave (up to 26 weeks), Bereavement Leave (5 days) 

About ICC in Takeda

• Takeda is leading a digital revolution. We’re not just transforming our company; we’re improving the lives of millions of patients who rely on our medicines every day. 

• As an organization, we are committed to our cloud-driven business transformation and believe the ICCs are the catalysts of change for our global organization. 

#Li-Hybrid

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