Principal Business Analyst

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Job Description

The Future Begins Here

At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet.

Bengaluru, the city, which is India’s epicenter of Innovation, has been selected to be home to Takeda’s recently launched Innovation Capability Center. We invite you to join our digital transformation journey. In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement.  

At Takeda’s ICC we Unite in Diversity

Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team.

OBJECTIVES/PURPOSE

• Business Analyst is a specialist with years of experience and works independently on tasks with high cross-product complexity. Inputs for his work are given mainly directly by other stakeholders. Works independently on assigned tasks and may help less experienced members of chapter when necessary

• One of main responsibilities is to gather, analyze and document software specifications and may assign small complexity tasks to less experienced members of a chapter if needed

• Advise less experienced analyst/s in effectively analyzing complex end-to-end business processes and eliciting business requirements and needs, including identification of business needs

• It is expected to be active part in creation of analysis standards in Takeda. It is also expected to know Takeda environment and products / systems on a high level

• Responsible as a main analyst for dedicated area and is a first contact point for all complex cross-product changes and issues

• Consults and advice business regarding complex changes, projects, or programs

• It is expected that the output will be on a desired level according to company standards

• Close cooperation with development, product/platform owners, QA and others is expected on daily basis including validation of user stories, QA and other outcomes.

• Represent Analysis Chapter as a role model and advocate of the Business Analyst role outside of the Chapter

SCOPE

• Works with the business to identify the challenges and opportunities for Agentic AI to make an impact

• Ensure that analytical outputs are complete, consistent, understandable, achievable, unambiguous, verifiable and in line with established standards

• Process and decompose internal customer requirements into specifications and smaller blocks like user stories

• Works with teams in the identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, defining support procedures

• Provides continuous updates to stakeholders and Project Lead during project delivery, communicate changes, problems, and ambiguities in a timely manner

• Possesses in-depth knowledge of analysis methodologies and its capabilities, forms the bridge between the business and the team of testers and developers during successful delivery of projects.

ACCOUNTABILITIES

• Expert business analysis in defined area and is responsible for overall analysis process and strategy for dedicated area

• Gather and analyze requirements from internal customers in form of discussions, workshops, and others

• Process and decompose internal customer requirements into specifications and smaller blocks like user stories

• Gather and incorporate suggestions from stakeholders into analytical outputs

• Maintain and manage changes in documentation and outputs for assigned parts of software

• Create and update analytical outputs like software specifications and their components

• Review and control internal outputs within the analytical team or chapter

• Collaborate in defining, implementing, and improving processes, policies, and tools related to analysis

• Prepare reports for the project manager / direct manager and present the results of the analysis

• Ensure that analytical outputs are complete, consistent, understandable, achievable, unambiguous, verifiable and in line with established standards   

• Deliver tasks on time and in the required quality     

• Use and follow set standards and processes

• Understand the capabilities of agentic AI(Agentforce) , Salesforce datacloud, Einstein 1 Platform

• Able to translate the business problem into capabilities map and document user stories

• Able to map business capabilities maps into agentforce and data cloud capabilities map

• Able to design different agents to drive business values

DIMENSIONS AND ASPECTS

Technical/Functional (Line) Expertise

• Ability to create tactical plans that support the execution of a broader strategy, ability to decompose high-level information into small parts, abstract small parts into large picture

• Ability to find missing information and coordinate gathering of inputs on his own

• 5+ years experience in Salesforce area

• Deep knowledge of relevant lifescience domains/products/journeys

• Confident and skilled at identifying and navigating through roadblocks

• Knowledge on Agentforce, Data cloud including LLM – ChatGpt, Gemini, Gpt4.0 etc

• Experience in Agile development

• Certification in business analysis area (CBAP, BCS, other)

Leadership

• Ability to cooperate with people directly or indirectly (matrix structure)

• Ability to govern people from external resources

• Provide guidance and advise business analysts in dedicated area

• Ability to effectively engage stakeholders and support them in their “Agile” journey; making sure that products owners and project stakeholders are aware and understand their roles in delivering a successful product

• Ability to influence and build consensus amongst peers and less experienced analysts

• Facilitates a culture which is open for innovation and remove barriers

• Communicates the impact of various projects to leadership team

Decision-making and Autonomy

• Able to balance the needs of the business team and delivery team when managing and prioritizing the project pipeline.

• Assertive, with the confidence to be a voice of authority and able to influence stakeholders.

• Ability to foster a learning and growth mindset within teams

• Ability to promote innovative thinking and self-development.

Interaction

• Create and maintain an atmosphere of trust through facilitation of retrospectives and feedback exchange among team members.

• Help other teams and conventional parts of the organization build effective communication and interaction with the team.

• Coordinate interaction with other teams of one's own and other units.

• Coordinate interaction of internal and external resources within business analysis area

Complexity

• Clear obstacles and blockers in the team’s path (such as dependencies on other teams) and maintain a list of obstacles

• Contribute to product development to the extent of her or his competence

• Divide problems into smaller tasks and solve them effectively. Understands relations and trends in more complex tasks

• Lead the development of complex products, as well, contribute the design of operational processes to support the product.

EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:

• Bachelor’s or master’s degree in relevant field, or other relevant work experience.

• 6+ years of experience in a business analysis / business architecture area

• 3+ years of experience within a Lean/Agile development environment.

• Certified Business Analyst

• Strong training/mentor/leadership skills.

• Outstanding communication skills, both written and verbal.

• Ability to reach audiences of all levels of a large global organization.

What Takeda Can Offer You 

• Takeda is certified as a Top Employer, not only in India, but also globally. No investment we make pays greater dividends than taking good care of our people. 
• At Takeda, you take the lead on building and shaping your own career. 
• Joining the ICC in Bangalore will give you access to high-end technology, continuous training and a diverse and inclusive network of colleagues who will support your career growth. 

Benefits 

It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are: 

Competitive Salary + Performance Annual Bonus 

• Flexible work environment, including hybrid working 
• Comprehensive Healthcare Insurance Plans for self, spouse, and children 
• Group Term Life Insurance and Group Accident Insurance programs 
• Health & Wellness programs
• Employee Assistance Program 
• 3 days of leave every year for Voluntary Service in additional to Humanitarian Leaves 
• Broad Variety of learning platforms   
• Diversity, Equity, and Inclusion Programs 
• Reimbursements – Home Internet & Mobile Phone 
• Employee Referral Program 
• Leaves – Paternity Leave (4 Weeks) , Maternity Leave (up to 26 weeks), Bereavement Leave (5 days) 

About ICC in Takeda 

• Takeda is leading a digital revolution. We’re not just transforming our company; we’re improving the lives of millions of patients who rely on our medicines every day. 
• As an organization, we are committed to our cloud-driven business transformation and believe the ICCs are the catalysts of change for our global organization.

#Li-Hybrid

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