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Manager, US Medical, Operations

Lexington, Massachusetts
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At Takeda, it's our people, our values and our culture that make us special. We share a sense of vocation and a desire to serve others that pulses through our entire organization. We're fortunate to be grounded in a history that gives us a long term perspective, the confidence to stick to what we believe in, and the humility to know we don't have all the answers.

We combine this outlook with an agility and tenacity to deliver for our patients that has fueled the growth of our business. But what really sets our company apart is something we call Patient Trust Reputation Business. It's the framework that enables us to translate our purpose and values into action. It's how we synchronize the diversity of our perspectives, strengths and expertise. And it’s what keeps our decision making tethered to what really matters.

Job ID R0132429 Date posted 11/26/2024 Location Lexington, Massachusetts

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Job Description

About the role:

The Manager, US Medical Operations will be an operational partner to the entire US Medical Operations team, leveraging industry best practices in project management and business analytics, adapted to local need, to operationalize US Medical strategies, ensuring consistency, communication excellence, risk management, and strategic alignment to maximize value and enable agile decision-making. You will integrate new technologies, such as AI/ML and automation, to facilitate operational strategy and planning decisions including project tracking and any prioritization decisions. You will interface collaboratively with Business Operations, Finance, TA-focused Program Managers, and Functional Leads within US Medical.

You will report to the Head of US Medical Operations.

How you will contribute:

  • ·Operationalize tactics within budget, scope, and timeline, aligned to US Medical strategy, in partnership with US Medical Functional Leads and Program Managers, and using established US Medical Operations standards.
  • Track the status of projects and initiatives, including timelines, creating dashboards/tools that use data, digital, and technology to drive operational excellence.
  • Support operational planning process, in partnership with USM Functional leadership and Program Managers, enabling agility through strategic alignment, prioritization, and reporting.
  • ·Support the functional and medical teams to ensure that each proposed tactic follows appropriate standards, processes, contracting, and regulations during planning and implementation.
  • Provide operational efficiencies by establishing process improvements, providing guidance and support, and developing communication plans and tools to engage key stakeholders and increase communication across the organization.
  • Actively participate in regular meetings with USM functional leadership and program management including managing project updates, tracking budget actuals, metrics and other departmental reporting for US Medical
  • May lead cross-functional project teams that operationalize strategic initiatives
  • Track and analyze projects and budgets to ensure strategic focus and timely execution of deliverables; track spend accordingly.
  • Support USM Operations to oversee and Manage vendors, including service level agreements (SLAs), communication of expectations and timelines to ensure high-quality deliverables are received on time and within budget; Ensure Takeda best practices are followed and implemented consistently with agreed upon project expectations and timelines; monitor vendors and assess performance against current strategies and plan(s), and address identified issues

Travel Requirements:

May travel ~10% of time, primarily within US with occasional international travel 

Minimum Requirements/Qualifications:

  • Bachelor’s Degree required, science or business-related field
  • Area of specialization: Medical Affairs, Clinical Research, Project Management, Program Management, Business Analytics
  • 3-5 years experience in healthcare industry business analytics or project management with proven experience in medical affairs, research and development, or related experience in the pharmaceutical industry
  • Strong process management and problem-solving skills, ability to analyze and propose solutions
  • Strong communication skills and professional presence to effectively partner and influence with core medical teams and other key stakeholders to drive execution of medical strategy and tactics
  • Ability to learn new digital tools and platforms and leverage best practices to design solutions that enhance our operational excellence
  • Ability to identify and anticipate risks that impact timeline, budget, scope, or quality and propose potential solution
  • Experience developing and monitoring budgets, including proactive communication of status and variances

More about us:

At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.

Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.

This position is currently classified as "hybrid" in accordance with Takeda's Hybrid and Remote Work policy.

#LI-Hybrid

Takeda Compensation and Benefits Summary

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

For Location:

Lexington, MA

U.S. Base Salary Range:

The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location.

U.S. based employees may be eligible for short-term and/or long-termincentives. U.S.based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S.based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.

EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

Locations

Lexington, MA

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time

Job Exempt

Yes
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There are endless opportunities for people in science-related fields at Takeda. This is a company that focuses on the patients and their employees.

Tamara D. - Director, US Field Medical, GI

Patient centricity and the fact that we make decisions based on how they will impact the patient, trust, reputation and business – in that order – is what keeps me here. That is always steady.

Jill E. - Medical Affairs

It's comforting to know I have flexibility when it comes to managing my schedule and my family, especially through COVID. This flexibility gave me the time and capacity I needed to care of all of my responsibilities.

Tony P. - Managed Markets

I am overwhelmingly thrilled with Takeda's leadership, the care through COVID, and the decision making framework that prioritizes the patient, trust, reputation and business – in that order. It's all about building trust and honoring our commitments.

Dayna F. - Director, IG Community Support

The people here are fantastic. Everyone has been wonderful. The opportunities at Takeda are enormous. I don’t know why you would go anywhere else, incredible support system, everything a professional could ask for.

David M. - Sales

I love the fact that I am empowered to do what is right and what I need to do. If you are a person who likes to make decisions and be accountable and responsibile for your actions, this is the right company for you. If you want a company that cares for its employees, Takeda is a great fit for you.

Kristen H. - US Medical

Takeda walks the talk. When we say we value patients, trust, reputation and business – in that order – we mean it. The openness of Leadership, from Christophe to Ramona and others…it trickles down.

Barbara O. - Finance

Working at Takeda

  • Inclusion

    Here, you will feel welcomed, respected, and valued as a vital contributor to our global team.
  • Collaboration

    A strong, borderless team, we strive together towards our priorities and inspiring mission.
  • Innovation

    Bold initiatives, continuous improvement, and creativity are at the heart of how we bring scientific breakthroughs from the lab to patients.
  • Top Workplace

    Recognized for our culture and way of working, we’re one of only 17 companies to receive Top Global Employer® status for 2024.
  • Work-Life

    Our people-first mission extends beyond patients to include their families, communities, and our own Takeda family.
  • Empowerment

    Through trust and respect, you will have genuine support from leaders, managers, and colleagues to do your best work.

What we believe in

Our values of Takeda-ism are Integrity, Fairness, Honesty and Perseverance, with Integrity as the core. These are brought to life through actions based on Patient, Trust, Reputation and Business, in that order.

Our belief in putting people first extends beyond our patients — it includes their families and communities, as well as our Takeda colleagues and their families.

We are committed to embracing our differences, valuing different perspectives, and fostering a culture of respect, inclusiveness and empowerment.

Our embedded Diversity, Equity & Inclusion (DE&I) strategy enables us to attract and retain exceptional talent, drives innovation, and helps address systemic inequalities in our communities.

  • Integrity

  • Fairness

  • Honesty

  • Perseverance

We're Steadfast In Our Commitment to Four Key Imperatives

Patient


Responsibly translate science into highly innovative medicines and accelerate access to improve lives worldwide.

People


Create an exceptional people experience.

Planet


Protect our planet.

Data & Digital


Transform Takeda into the most trusted, data-driven, outcomes-based biopharmaceutical company.

Exterior of Takeda Building

About our location

Lexington, Massachusetts


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