Organizational Change Management Lead

The Future Begins Here

At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet.

In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement.

At Takeda’s ICC we Unite in Diversity

Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team. 

THE OPPORTUNITY 

As an OCM Lead, you will design and drive the strategy for large-scale organizational Change Management initiatives. You will take responsibility for stakeholder alignment, leadership coaching, and managing a team to deliver exceptional project outcomes.

As a Change Management and Communications professional, you will focus on preparing and supporting people during an anticipated change, through well-planned change activities to help them embrace change more effectively and realize the value of Takeda’s transformation projects or initiatives.  

Your work involves analyzing situations and data, exercising judgment within established procedures and fostering productive relationships internally and externally. You must showcase solid knowledge of industry practices and contribute to departmental projects and goals. 

OBJECTIVES :

• Lead the operational implementation of all Change Management services to deliver an Excellent Experience during times of change.  

• Execute Change Management and Communications activities to support the adoption of new processes and technology to help to achieve our Digital ambitions ensuring an exceptional end user experience.  

• Ensure timely and quality Change Management assets delivery, based on a defined strategic approach.

• Manage and monitor the change and conduct reinforcements to support the transition.

ACCOUNTABILITIES:

Change Managementand Communications service delivery to effectively support change and provide exceptional people experience. Services include (but not limited to):  

• Own and deliver the end-to-end CM strategy for large-scale digital transformation programs.

• Align cross-functional stakeholders with the broader change objectives and manage organizational adoption efforts.

• Apply advanced tools and methodologies to monitor the effectiveness of CM efforts and ensure ongoing improvement.

• Oversee the preparation and delivery of Training Strategies and Communication Plans.

• Mentor and guide team members in executing CM deliverables, fostering a high-performing environment.

• Ensure continuous improvement in CM strategies by integrating user feedback and lessons learned.

• End to End Change Management andCommunications services for digital technology implementations 

• Track Change Management and Communications effectiveness through standard KPIs 

• Identificationandmitigation/managementoforganizational,process , system and datachanges

• Manage thedefinedtrainingapproach in collaboration with Training team memberstodeliveranexceptionaluserexperience: Training Materials, Training Effectiveness, Training Approach, Training Needs Assessment, Curriculum, LMS, etc.

• Enable thedefinedCommunicationsand Engagement activities relevant to the Change Management strategy

• CollaborationwithCommunicationsteammemberstodeliveranexceptionaluserexperience.

• Monitor theChange Management effectiveness, based on data toidentifytheappropriate improvement actions

• Apply the Project Managementpractices used in Change Management and Communications, including ProjectPlan, Milestone Management, Status Tracking and reporting, Deliverables Follow-up, Issue and Risk Management 

• Guidance and oversight of resources executing activities as required

• Implementrelevant continuous improvement ideas to ensure the effective management of change. (e.g. Lessons learned, user feedback, RCA’s etc.)

• Work with Stakeholders to identify and implement improvementswithinC&C methods

• As a member of the Change and Communications team, support other team activities as needed and participate in C&C community activities to support internal collaboration and capability building

• All other duties reasonably required of the position

SKILLS :

• Experience with end-to-end change management implementations for medium – large programs with knowledge of operational steps such as Change Impact Assessment, Change Action Plan, Communications Planning, Training Needs Assessment, Training Curriculum, Readiness Assessment, etc.

• Driving participation from relevant Stakeholders and Subject Matter Experts (SME) to enable key decision making 

• Create relevant plans and ensure end-to-end deliverables execution for the effective management of change.

• Collaborate with Stakeholders and team members to identify needs, objectives, risks and improvement opportunities.

• Establish relationships with keyStakeholders to ensure the success our services 

• Ensure the Change Management and Communications practices offer different modalities to support effectiveness

• Partner with Stakeholders and Change Management and Communications team to bring unique and complex organizational and process questions

EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS: 

• Appropriate Bachelor’s in related specialization area (e.g.Change Management, Communications, Business Administration) is essential, Master's Degree is desirable

• 7+ years of experience in Change Management in a global setting preferably in an IT function

• Advanced expertise in Change Management frameworks and tools (e.g., Prosci/ADKAR, metrics dashboards)

• Experience in GxP, Pharma or Manufacture is preferred

• Experience in managing change in a diverse data and digital technology landscape

• Ability to manage change in a cross functional organization while being flexible and adaptable to work in ambiguous situations 

• Excellent interpersonal and communication skills (both written and verbal English) to clearly articulate messages to a variety of audiences 

• Ability to work successfully in multi-cultural teams and to build and maintain strong relationship with key local and global stakeholders 

• Excellent business acumen with analytical and problem-solving skills

• Practice efficient time management and coordinates tasks, working in an international environment

• Skilled in problem-solving, able to identify and address challenges creatively and effectively

• Ability to lead cross-regional stakeholder engagement and alignment

• Strong leadership, team-building, and organizational change capabilities

• Proven track record in managing large, complex change initiatives

Tools and Technology

• Experience in communicating effectively to business and IT leaders

• Solid IT skills and a quick learner of new systems

• Open to new ways of working and applying new methodologies

• Proficient in using Microsoft Office 365 applications, including Word, Excel, and PowerPoint

• Experienced in using Change Management methods and tools to facilitate organizational change

ADDITIONAL INFORMATION 

• Flexibility to travel to other countries/regions when necessary 

What Takeda’s ICC Can Offer You

At Takeda, you take the lead on building and shaping your own career. 

Joining Takeda will give you access to high-end technology, continuous training and a diverse and inclusive network of colleagues who will support your career growth.

It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongstourbenefits are:

Competitive Salary + Performance Annual Bonus 

MonthlySupermarket and FoodVouchers

Flexible WorkingSchemes

Comprehensive Healthcare Insurance Plans: Life, Medical, Dental & Visionthem

Additional Time Off

Diversity, Equity, and InclusionPrograms