Analyst, Professional Engagement Operations

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Job Description

The Professional Engagements Analyst plays a critical role in supporting the operational execution, data integrity, and compliance oversight of commercial fee-for-service engagements with healthcare professionals (HCPs), patients, caregivers, and other service providers. You will ensure that all engagements are performed according to internal policies, regulatory requirements, and our goals. You will report to the Director, Professional Engagements.

KEY RESPONSIBILITIES & ACCOUNTABILITIES

Operational Support

• Coordinate and track the end-to-end execution of Speaker Programs, Advisory Boards, and Consulting engagements.
• Collaborate with company partners and external vendors to ensure compliant execution of engagement activities.
• Support the preparation and delivery of training materials, FAQs, and guidance documents for our teams and external partners.

Data Integration & Reporting

• Maintain dashboards, reports, and data extracts to support business intelligence needs.
• Monitor goals and identify opportunities for improved reporting.
• Collaborate with IT and vendor teams to ensure system uptime, data accuracy, and release management processes.

Compliance & Quality Assurance

• Support internal and external audits by providing documentation and process insights.
• Ensure all engagements are implemented in a compliant manner, serving as an operational extension of the Ethics & Compliance team.
• Help complete Business Impact Analyses (BIAs) and other regulatory documentation.
• Implement quality assurance monitoring throughout the program lifecycle.

Stakeholder Engagement

• Partner with Brand Services, Marketing, and Field Teams to align engagement strategies with our goals.
• Participate in planning sessions, office hours, and training events to support collaboration.

KEY SKILLS AND COMPETENCIES

• Exceptional written and verbal communication skills
• High degree of interpersonal and relationship building abilities
• Issue resolutions mindset
• Understand and work with FFS engagements systems
• Communication and change management planning
• Project management skills
• Proficiency in presentation development and slide creation to communicate complex information
• Learn and apply new business software applications, demonstrating subject matter expertise by applying full system functionality; contribute to vendor feedback, participate in user acceptance testing (UAT), and support communication and training efforts.

COMPLEXITY AND PROBLEM SOLVING

• Evaluate data and operational scenarios to identify causes and recommend applicable solutions
• Develop and document scalable processes and guidelines that support consistency across departments
• Manage multiple tasks and priorities, ensuring deadlines are met and potential risks are communicated to relevant partners

EDUCATION, EXPERIENCE, KNOWLEDGE, AND SKILLS

• Bachelor's degree in business, life sciences, or related field.
• 1 –2 years of experience in pharmaceutical operations, compliance, or data analytics.
• Analytical skills with proficiency in Excel, Power BI, or similar tools.
• Familiarity with systems such as eTRAX or MPE

TRAVEL REQUIREMENTS

• Travel up to 25%

Takeda Compensation and Benefits Summary

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

For Location:

Massachusetts - Virtual

U.S. Base Salary Range:

$70,000.00 - $110,000.00

EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

Locations

Massachusetts - Virtual

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time

Job Exempt

Yes

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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