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GMS Global Customs Compliance Lead – Regional CTC lead EU & ROW

Zurich, Canton of Zurich
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On the Global Manufacturing and Supply (GMS) team at Takeda, you’ll be part of a rapidly transforming industry that’s applying technology and data in new ways. Within our agile, innovative, people-centric organization, your work will matter every day as you use your skills to help us manufacture therapies for patients on our four platforms:

  • Small Molecules
  • Biologics
  • Plasma
  • Cell and Gene

As part of the GMS team, you'll have the opportunity to pursue unique experiences and build new skills, and you'll know that the work you do every day makes an impact — on our patients, our people, our planet, and on yourself.

Job ID R0150836 Date posted 04/29/2025 Location Zurich, Canton of Zurich

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Job Description

ABOUT THE ROLE

In this role you will be responsible for leading customs and trade compliance across Europe and the ROW, supporting Takeda's regional distribution network. As the regional lead and business process owner, you will design, implement, and maintain best-in-class customs compliance frameworks, ensuring alignment with global standards and local regulations. You will work cross-functionally to drive excellence in compliance operations and risk mitigation, supporting Takeda’s commitment to patients, people, and the planet.

HOW YOU CONTRIBUTE

  • Act as subject matter expert and global business process owner for customs compliance within Takeda’s GMS network.

  • Define, maintain, and enforce global SOPs, controls, and governance models for key customs topics (e.g., classification, origin, valuation, FTA, special regimes).

  • Serve as primary point of contact for customs and trade compliance in the EU and ROW regions.

  • Lead development and delivery of training programs to build compliance capabilities across GMS sites.

  • Support risk owners and site leads in managing customs and controlled substances compliance risks.

  • Maintain oversight of SAP GTS data quality and act as product owner for customs compliance modules.

  • Manage customs broker selection, performance, and audit readiness across regional operations.

  • Lead compliance performance monitoring through KPIs, dashboards, and leadership reporting.

  • Represent Takeda with regulatory authorities, customs bodies, and external partners as required.

  • Drive continuous improvement and regional implementation of global trade compliance best practices.


WHAT YOU BRING TO TAKEDA

  • Bachelor's degree or higher in International Business, Logistics, Finance, or related field.

  • Proven expertise in international trade compliance, customs law, global regulatory frameworks and tariff management

  • Deep knowledge of European customs regulations, dual-use controls, and free trade agreements.

  • Strategic mindset with ability to translate legal requirements into practical business processes and drive mitigation strategies.

  • Strong SAP ECC & SAP GTS experience, particularly in customs and trade modules.

  • 10+ years of progressive experience in global supply chain or trade compliance roles.

  • Excellent communication and stakeholder engagement skills across functions and cultures.

  • Proficiency in English (required); fluency in another regional language preferred.

  • Analytical thinker with strong decision-making capabilities and risk-based approach.

More about us:

At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.

Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.

Empowering our people to shine:

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, or any other characteristic protected by law.

Locations

Zurich, Switzerland

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time
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Working at Takeda

  • Inclusion

    Here, you will feel welcomed, respected, and valued as a vital contributor to our global team.
  • Collaboration

    A strong, borderless team, we strive together towards our priorities and inspiring mission.
  • Innovation

    Bold initiatives, continuous improvement, and creativity are at the heart of how we bring scientific breakthroughs from the lab to patients.
  • Top Workplace

    Recognized for our culture and way of working, we’re one of only 17 companies to receive Top Global Employer® status for 2024.
  • Work-Life

    Our people-first mission extends beyond patients to include their families, communities, and our own Takeda family.
  • Empowerment

    Through trust and respect, you will have genuine support from leaders, managers, and colleagues to do your best work.

We're Steadfast In Our Commitment to Four Key Imperatives

Patient


Responsibly translate science into highly innovative medicines and accelerate access to improve lives worldwide.

People


Create an exceptional people experience.

Planet


Protect our planet.

Data & Digital


Transform Takeda into the most trusted, data-driven, outcomes-based biopharmaceutical company.

What we believe in

Our values of Takeda-ism are Integrity, Fairness, Honesty and Perseverance, with Integrity as the core. These are brought to life through actions based on Patient, Trust, Reputation and Business, in that order.

Our belief in putting people first extends beyond our patients — it includes their families and communities, as well as our Takeda colleagues and their families.

We are committed to embracing our differences, valuing different perspectives, and fostering a culture of respect, inclusiveness and empowerment.

Our embedded Diversity, Equity & Inclusion (DE&I) strategy enables us to attract and retain exceptional talent, drives innovation, and helps address systemic inequalities in our communities.

  • Integrity

  • Fairness

  • Honesty

  • Perseverance

Exterior of Takeda Building

About our location

Zurich, Canton of Zurich


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