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Job Description

Job Title: Global Operational Excellence eAGILE Academy Lead

Location: CH Zurich HQ or Boston

OBJECTIVES/PURPOSE

To lead the development and implementation of training strategies and programs supporting the eAGILE program and various squads. This role ensures the effective training and capability building of Operational Excellence (OE) competencies, manages knowledge platforms to drive broad adoption across Takeda, and promotes clear and efficient communication within the OE community (including GMS/GQ sites globally). The role also defines and executes communication strategies to keep all stakeholders informed and engaged.

The eAGILE Academy Lead plays a pivotal role in ensuring the success of the eAGILE program by driving effective training, capability building, and communication strategies essential for fostering a culture of continuous improvement within Takeda.

SCOPE

Operating outside of any CI squad, this role supports the entire eAGILE program. It collaborates closely with Global Operational Excellence (GOE) teams, Business Processes of the Future, and Factory of the Future, Performance & Portfolio Management teams, providing strategic leadership in capability building, training and learning initiatives, and communication strategies.

Training Strategies and Facilitation (25%)

• Develops training strategies, outlines learning objectives, and facilitates training sessions in collaboration with Global Operational Excellence (GOE) teams.

Trainer Collaboration and Coaching (10%)

• Collaborates and coaches trainers to effectively deliver AOS, Six Sigma, Design Sprints, Lab of the Future and BPO skills training
• Perform coaching of selected advanced individuals (Black Belt, Master Black Belt, AOS Master) globally and on sites

Capability Building and Knowledge Platforms (15%)

• Owns capability building and knowledge platforms for AOS, ensuring promotion for broad adoption, including Six Sigma, Design Sprints, Lab of the Future and BPO.

Content Management (10%)

• Manages content for GOE infrastructure across various platforms, ensuring up-to-date and relevant information.

Training Organization and Coordination (10%)

• Organizes and coordinates the operations of GOE academies, ensuring seamless delivery and logistics of training programs (including AOS, Problem Solving (6-sigma), Lab of the Future, BpoF, FoF)

Effectiveness Measurement (10%)

• Measures the effectiveness of capability building initiatives and takes corrective actions where necessary.

Liaison with Capability Building Networks (10%)

• Acts as a liaison with GMS/GQ capability building and learning networks to adopt best-in-class capability building methods.

Change Management and Communication Plan Execution (5%)

• Defines, plans, and executes change management (e3+) and communication strategies for the OE community and key stakeholders.

Engagement Dashboards and Capacity Management (10%)

• Maintains GOE engagement dashboards and team capacity management tools to ensure effective resource utilization.

Internal Communication Facilitation (5%)

Facilitates effective communication within the GOE team to ensure alignment and collaboration.

DIMENSIONS AND ASPECTS

Technical/Functional (Line) Expertise

• Multiple Language skills desirable but not essential
• Develop and execute strategies with minimum guidance.
• Influence people at all levels in the business
• Communicate effectively at all levels of the organization.
• Knowledge and expertise to plan and apply Change Management principles
• Flexibility and ability to assimilate new knowledge and standards quickly
• Deep knowledge of AOS elements and Six Sigma methodologies, with practical experience in Lean training and facilitation.
• Proficiency in building and maintaining knowledge platforms ( e.g .,SharePoint, PowerBI).
• AOS Professional Certification and Green Belt Certification required; Black Belt preferred.

Leadership

Takeda expects all employees to embody the following:

DIMENSIONS AND ASPECTS

Technical/Functional (Line) Expertise

• Multiple Language skills desirable but not essential
• Develop and execute strategies with minimum guidance.
• Influence people at all levels in the business
• Communicate effectively at all levels of the organization.
• Knowledge and expertise to plan and apply Change Management principles
• Flexibility and ability to assimilate new knowledge and standards quickly
• Deep knowledge of AOS elements and Six Sigma methodologies, with practical experience in Lean training and facilitation.
• Proficiency in building and maintaining knowledge platforms ( e.g .,SharePoint, PowerBI).
• AOS Professional Certification and Green Belt Certification required; Black Belt preferred.

Leadership

Takeda expects all employees to embody the following:

Values and Priorities

• Values – Integrity, Honesty, Fairness, Perseverance
• Priorities – Patient Trust, Reputation, Business

• Advanced expertise in Lean methodologies, AOS practices, and Black Belt certification.
• Demonstrates excellent project and program management skills, with a strategic vision for capability building.
• Strong communication skills to influence and motivate trainers and stakeholders, effectively managing change.

Decision-making and Autonomy

• Exercises significant autonomy in developing and executing training strategies, making decisions that impact the broader OE capability building efforts.
• Capabilities in problem-solving and taking corrective actions to improve training effectiveness.

Interaction

• Engages at multiple organizational levels, requiring excellent communication and interpersonal skills.
• Operate in a multicultural environment
• Support cross-functional teams and collaborate effectively with key stakeholders in GMS and GQ.
• High level of professional attitude and service orientation
• The incumbent may be in contact with Takeda customers, CMOs, vendors and consultants and external Benchmarking bodies.  External industry contacts as it relates to staying current on OE methodologies and tools.
• Engages with a wide array of internal teams, including OCM & learning teams, GOE deployment leads, GOE OpU/Region network leads, and eAGILE program management.
• Maintains strong collaborative relationships to ensure alignment and effective execution of training programs.

• Excellent working knowledge and SME on AGILE Operating systems and its application in a GxP environment
• Engages at multiple organizational levels, requiring excellent communication and interpersonal skills.
• Responsible for fostering innovation in training methods and capability building initiatives, adopting best practices from the learning network.
• Encourages the development and sharing of new ideas to enhance OE competencies across the organization.

Complexity

• Manages the complexity of overseeing multiple training initiatives across diverse teams and regions, requiring a nuanced understanding of different business environments and cultural considerations.
• Engages at multiple organizational levels, requiring excellent communication and interpersonal skills.

EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:

Essential:

• MS degree in a technical discipline.

• Minimum 10 years experience in the bio-pharmaceutical manufacturing environment.
• Minimum 5 years experience in a manufacturing and / or quality/technical services role.
• Strong project management skills
• Self-starter with a high degree of initiative.
• Ability to drive change, influence, and motivate others.
• Collaborative team player with a professional attitude and strong interpersonal skills.
• Excellent project and program management skills with a strong capability-building mindset.
• Proven competencies in communication and change management.
• Knowledge of Learning Management Systems (LMS) and Document Management Systems (DMS).
• Demonstrated teaching and coaching skills. Excellent understanding of business operations and financial management principles
• AOS Master Certification and Black Belt Certification.

Desired:

• Master Black Belt certification
• Extensive Lean transformation experience
• PhD in a Technical discipline

ADDITIONAL INFORMATION

Ability to travel up to 40%

More about us:

At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.

Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.

Empowering our people to shine:

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, or any other characteristic protected by law.

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