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Chapter Engineer Network Services

Multiple Locations
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At Takeda, we are guided by our purpose of creating better health for people and a brighter future for the world. Every corporate function plays a role in making sure we — as a Takeda team — can discover and deliver life-transforming treatments, guided by our commitment to patients, our people and the planet.

People join Takeda because they share in our purpose. And they stay because we’re committed to an inclusive, safe and empowering work environment that offers exceptional experiences and opportunities for everyone to pursue their own ambitions.

Job ID R0119232 Date posted 03/19/2024 Location Multiple Locations

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Job Description

Sarà considerato requisito preferenziale l'appartenenza alle categorie protette (legge n. 68/99)

Job Title: Chapter Engineer Network Services

Location: Pisa


The Critical Infrastructure Management – Networking Chapter Engineer offers specialized expertise and carries out site-specific, but also globally driven, activities and services within site/global GMSGQ networking scope. The job holder provides feedback to the Service Management of the Chapter and serves as a local partner and global support for operations and project deliveries.


For Critical Infrastructure Management - Chapter Networking Services:

  • Support to operate CIM Network Infrastructure on GMSGQ sites, following defined standards and procedures.

  • Represents the CIM Networking team at site and/or regions, collaborating with local and global teams.

  • Partners with Global DD&T NW to support defining/evolving standards and site level deliveries.

  • Facilitate the local network services, enable continuous monitoring and improvement.

  • Partners within DD&T and CIM chapters to support defining/evolving standards and site level deliveries.

  • Holds interfacing service providers accountable withing the service operations processes.

  • Maintains the CIM networking inventory in CMDB and other monitoring tools in alignment with the global team.

  • Provides consulting and support for site specific and global projects and initiatives.

  • Operates and runs the Incident Resolution and Change/Problem Management activities mainly related to Networking, and support on Incident Resolution and Change/Problem Management for the other chapter in collaboration.

  • Availability to participate, review documents, and offer feedback.

  • Supports the remediation of network infrastructure and site issues linked to networking.

  • Provides feedback and business inputs to demands and service quality.

  • Provide input about lessons learned and suggest improvements across all CIM chapters.


  • Proven knowledge of networks, especially in the field of OT production and/or laboratory environments

  • Bachelor’s degree in Computer Science, Business Administration with focus manufacturing, or related field, or equivalent experience required

  • at least 5 years’ experience in networking and working in OT environment

  • Background in IT Service Management and Service Delivery

  • IT/OT experience in providing services to a Manufacturing and/or Laboratory environment, ideally experience in OT domain, and knowledge about Industrial Control Systems

  • Basic understanding of network segmentation and remote access solutions to support business in decision making

  • Understanding of network security concepts and ability to support firewall requests in the OT environment

  • Experience running IT projects in a regional and as needed a global environment.

  • Ability to set priorities and manage the needs of multiple stakeholders.

  • Certifications preferred (ITIL v3, Cisco CCNA R&S/wireless, Palo Alto)

  • Ability to read and speak in English language fluently.

More about us:

At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.

Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.

Empowering our people to shine:

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, or any other characteristic protected by law.


ITA - Pisa

ITA - Rieti

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Success profile

What makes a successful team member within Corporate at Takeda?

  • Collaborative
  • Strategic
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The environment is dynamic and evolving, so you have to be adaptable.

Maciej Niedospial - Business Reporting Manager

I’m fortunate enough to work with a highly skilled, diverse and dedicated bunch of people, and for that, I’m grateful! My colleagues continue to amaze me.

Sheelagh Gartlan - Recruitment Business Partner

Takeda is a company that emphasizes diversity and inclusion. By bringing people together who have diverse backgrounds, competencies, and personalities, innovation and ideas grow.

Michelle Chen - Human Resources Manager

  • Impact across generations Partnership brings together world-leading plasma companies to focus on developing and delivering a hyperimmune immunoglobulin in the global fight against COVID-19.
  • Takeda Scoops Global Top Employers® Award Takeda Pharmaceutical Company Limited today announced it has become part of a select group of only 15 to receive Top Global Employer® status for 2024.

Working at Takeda

  • Inclusion

    Here, you will feel welcomed, respected, and valued as a vital contributor to our global team.
  • Collaboration

    A strong, borderless team, we strive together towards our priorities and inspiring mission.
  • Innovation

    Bold initiatives, continuous improvement, and creativity are at the heart of how we bring scientific breakthroughs from the lab to patients.
  • Top Workplace

    Recognized for our culture and way of working, we’re one of only 17 companies to receive Top Global Employer® status for 2024.
  • Work-Life

    Our people-first mission extends beyond patients to include their families, communities, and our own Takeda family.
  • Empowerment

    Through trust and respect, you will have genuine support from leaders, managers, and colleagues to do your best work.

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Create an exceptional people experience.


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