Project management & operations specialist

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Job Description

Title: Project Manager and Operations Specialist

Location: Mumbai

Job Purpose :

• To drive MAPS Project management, Operations and governance, providing relevant support to MAPS team
• To enhance operational efficiency by driving process optimization, setting up robust processes complying to the respective framework and relevant SOPs in collaboration with cross functional stakeholders for a consistent quality improvement for the MAPS function.
• Project excellence to MAPS Team and drive operational management of key MAPS initiatives by being the internal operations partner for all MAPS projects and PSPs

Main responsibilities :

• Collaborates with cross-functional and other stakeholders in process and project design to ensure that potential operating efficiencies and synergies are recognized across MAPS basis business and patient’s needs.
• Support MAPS team in designing operating models of PSPs and Medical Projects as per MAPS Plan, including tools to measure effectiveness of MAPS projects and PSPs.
• Support Medical Excellence Lead to monitor SMART MAPS KPIs and processes for performance measurement and efficiency improvement, including periodic review and analysis, in collaboration with respective Functional Leads
• Ensure operations and processes are compliant with established policies as well as regulatory standards.
• Work with Finance, MAPS admin and Functional Leads to effectively track the open and support MAPS Head, including ensuring timely vendor payments as per Takeda norms.
• Work with MAPS team to initiate and close MAPS activities including archival, tracker and contracts closure of activities as per Takeda systems and SOPs
• Build and implement Governance framework for MAPS function to ensure MAPS external facing activities such as TOMEs, Grants and PSPs etc. are within Takeda compliance & quality standards.
• Support Medical Excellence Lead and MAPS Head in collaboration with Functional Leads (Therapy Area and PS Leads) for all MAPS audits
• Support MAPS functional audit readiness including maintenance of required documentation, checklist etc. from quality and audit perspective and closure of CAPA post audit.
• Responsible for completion of compliance processes that include end to end vendor management as per Takeda SOPs and norms.
• Lead and maintain training for entire MAPS team on Takeda systems as part of on- boarding and periodic refreshers on functional SOPs, and the update of the information governance tracker for MAPS data management
• Collaborate with E&C, Legal and QA to support during audits, appropriate modifications in SOPs and other processes in line with Takeda global policies

Education and Work Experience:

• Graduate in any stream with MBA OR Projected Management Certification (Preferred)
• Minimum 7-10 years of relevant experience performing project management and operations activities, especially in Medical Affairs/Patient Services
• Good experience of working in MS -Office

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