TBS Program Delivery Solutions Program Manager

Takeda Business Solutions (TBS) is a global function and key business partner for Takeda. TBS is committed to creating an exceptional experience where you feel supported & confident in our solutions, across Finance, Procurement, and HR. We create value for the business by freeing up employees’ time to better focus on patients and core operations.

TBS is a driver of the latest technology and next generation capabilities in artificial intelligence, robotics, automation, and analytics, while being agile at scale. We have established a global network of core hubs and delivery centres to better anticipate needs and operate in a seamless, collaborative way.

Program Delivery Solutions (PDS) is an execution function within the Process Excellence Team, acting across the TBS organization at an enterprise-level. PDS is pivotal to the success and reputation of TBS globally, collaborating with TBS leadership and teams, business stakeholders, and external parties to drive excellence in program and project delivery as a key component of TBS value-realization, developing and driving the TBS strategy, vision, and TBS enterprise roadmaps, calibrating and optimizing the TBS footprint, and in the design and enablement of transformation activities from ‘current state’ to ‘future state’, including key system and process improvement implementations and upgrades, process harmonizations and enhancements, scope calibration and transition, and other key transformational projects.

ACCOUNTABILITIES:

The Program Delivery Solutions (PDS) Program Manager is responsible for ensuring delivery of measurable business value, quality, and cost savings as a result of project and program implementation and process improvement. This role involves overseeing and managing programs within TBS to ensure they are executed effectively and efficiently, collaborating with cross-functional teams, ensuring adherence to project management best practices, and aligning program outcomes with TBS strategic goals. Key responsibility areas include:

• Program Management:
  • Oversee the planning, execution, and completion of programs and initiatives within TBS.
  • Develop and manage program plans, deliverables, timelines, and create risks and issues log.
  • Ensure programs meet their objectives, deadlines, and deliverables.
  • Manage according to the PDS project methodology

• Leadership and Collaboration:
  • Lead program teams and provide direction for project managers leading program workstreams.
  • Foster a collaborative environment and facilitate communication among stakeholders.
  • Provide guidance and support to project teams to resolve issues and mitigate risks.
  • Partner with colleagues within TBS, Takeda, and external teams to drive initiatives in collaboration.

• Process Improvement:
  • Implement and maintain project management standards, methodologies, and best practices.
  • Contribute to the continuous development and evolution of the PDS project management capabilities, methodology, and professionalization of the delivery organization and model.
  • Ensure compliance with Takeda and TBS policies and procedures.

• Stakeholder Management:
  • Engage with stakeholders to understand their needs and expectations.
  • Create and share program updates to TBS leaders, TBS teams, and stakeholders, ensuring risks are recognized and mitigated, interdependences are actively managed, and risks/issues are escalated and resolved effectively and efficiently.
  • Facilitate stakeholder meetings and ensure their involvement in key program decisions.

• Reporting and Documentation:
  • Prepare and present program status reports to leadership and appropriate stakeholders
  • Maintain accurate and comprehensive program/project documentation.
  • Ensure proper documentation of lessons learned and best practices.

EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:

Required:

• Bachelor’s degree preferably in Business Administration, Project Management, or a related field
• Proven minimum 5 years of experience in project management, with at least 2 years of experience managing programs
• Proven minimum 3 years leading cross functional project teams
• Previous experience in leading transformations and/or programs across multiple domains and countries
• Proven ability to manage programs and deliver results
• Fluent in English
• Proficiency in project management tools and software
• Extensive experience with MS Office (Excel / Powerpoint / Sharepoint)
• Strong leadership and team management skills
• Ability to think creatively, highly driven, and self-motivated
• Excellent communication and stakeholder management skills
• Exceptional decision making
• Ability to form strong, trusted, and sustainable working relationships across all levels of the organization
• Strong analytical and problem-solving skills, structured, and impact oriented

Preferred:

• Project Management Qualification (PMP, PRINCE2)
• Functional knowledge in several domain areas (Finance, Procurement, and People Solutions)
• Knowledge of typical shared services technical tools (e.g. Service Now, SAP, Workday, Ariba)
• Proficient using Smartsheet
• LEAN Six Sigma qualification(s)
• Good knowledge of shared services processes and ways-of-working

What Takeda Business Solutions can offer you:

No investment we make pays greater dividends than taking good care of our people. We offer you a full range of benefits, such as:

Your Wealth

• Competitive Salary

• Annual Bonus

• Referral Bonus

• Social Fund (Christmas Bonus, Holiday Allowance etc.)

• Employee Recognition

Your Health

• Medical Care - various packages for the employee fully sponsored by Takeda. Family packages additionally paid by employee.

• Eyeglass refund

Your Future

• Group Life Insurance

• Employee Capital Plans

• A broad variety of learning platforms

• Professional Growth opportunities including mentoring program

• Next-Generation Series – our comprehensive offer of internal webinars available to all employees from day 1

Your Well-Being

• Subsidized Sport Card

• Takeda Sport & engagement teams

• One additional day-off for voluntary activities

• Fruits in the office, broad variety of coffee and tea

• Flexible working hours and hybrid working

• Employee assistance program

• Onboarding trainings and support from an employee ambassador – “Tomodachi” – your buddy during the first month at Takeda

We don’t do ordinary – at Takeda we unite in diversity! Takeda is committed to creating an inclusive workplace, where individuals are recognized for the diverse backgrounds and abilities they bring to our company. We are continually improving workplace experience and accessibility for everyone, and welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our Team.

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