Commercial Training Manager

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Job Description

Job Title:  Commercial Training Manager

Location:  Ho Chi Minh, Vietnam

About the role: 

Reporting directly to the Head of Business Operations, the Commercial Training Manager is responsible for driving strategic training initiatives and capability development in alignment with Takeda Vietnam’s commercial goals. This role ensures that the commercial team is equipped with the essential knowledge, skills, and competencies required to perform at a high level by identifying capability gaps, designing and delivering targeted learning solutions, integrating new technologies and modern training methodologies with strategic business priorities and competency frameworks. The role also fosters a culture of continuous learning and professional development across the organization.

How you will contribute: 

1. Strategic Training and Development

• Act as the primary contact with Global MCE and ISEA BO Capability teams to ensure strategic alignment and effective adaptation of global training initiatives for Takeda Vietnam.
• Collaborate with HR and commercial leaders to design and implement competency frameworks for frontline teams, ensuring alignment with business objectives and organizational transformation.
• Develop a structured learning roadmap with clearly defined competency-based development pathways tailored to different frontline roles.
• Support the identification, development, and retention of high-potential talents through targeted learning solutions and personalized growth plans.

2. Strategic Project Leadership

• Lead and manage key capability-building projects that leverage innovative, technology-driven learning solutions to strengthen commercial engagement and performance.
• Oversee the design and execution of strategic initiatives aimed at enhancing operational excellence, organizational capability, and employee experience across the commercial function.
• Ensure all training and capability initiatives are aligned with governance requirements and contribute to long-term business transformation.
• Provide capability leadership in cross-functional projects and support change management and organizational readiness efforts.

3. Training Delivery, Execution, and Evaluation

• Collaborate proactively with relevant cross-functional stakeholders to ensure training programs are relevant, impactful, and aligned with strategic priorities.
• Design, deliver, and manage end-to-end training programs, leadership development tracks, and targeted learning interventions for commercial teams.
• Facilitate onboarding programs, role-based capability training, and coaching workshops for both new and experienced employees.
• Utilize digital and AI-powered learning platforms along with innovative instructional methods to enhance learning accessibility, interactivity, and engagement.
• Monitor and evaluate the effectiveness of training programs using defined KPIs, learner feedback, and analytics to drive continuous improvement and measurable business impact.
• Establish and maintain mentorship and coaching programs to support individual development and in-field learning reinforcement.
• Participate in capability assessments in house and in field and contribute to performance management processes, including the design and evaluation of KPIs in sales incentive programs.

4. Culture of Continuous Learning and Development Improvement

• Regularly assess the relevance, quality, and impact of training initiatives through feedback, performance metrics, and field insights.
• Continuously update training content, learning tools, and delivery methodologies to keep pace with evolving business needs, customer expectations, and market dynamics.
• Promote a best practice sharing, growth mindset, high performance culture through continuous learning, agility, and professional development across the commercial organization

5. Budget & Governance

• Develop and manage the Training management budget effectively.
• Ensure compliance with learning governance policies, standards, and reporting requirements.

What you bring to Takeda: 

Education & Experiences:

• A master’s degree in business administration, Sales & Marketing, Training & Development, or a related field is required. A Pharm D is highly preferred.
• Minimum of 3 years of relevant experience in one or more of the following areas: Learning & Development (L&D), Training & Coaching, Competency Development, or Commercial functions (Sales & Marketing).
• Prior experience in the pharmaceutical, healthcare, or life sciences industry is strongly preferred.
• Professional certifications in Learning & Development, Coaching, or Instructional Design are considered a strong advantage.

Skills and Competencies:

• Strong leadership, strategic thinking, and analytical skills.
• Solid knowledge of leadership development programs, competency frameworks, and modern digital learning solutions.
• Proven coaching and mentoring capabilities, with a strong focus on skill-building and talent development.
• Excellent presentation, communication, and facilitation skills to engage diverse audiences.
• Strong project management and organizational skills with the ability to manage multiple priorities effectively.
• Collaborative mindset with the ability to influence and work cross-functionally across diverse teams.
• High adaptability to new and modern technologies and methodologies, including strong knowledge of digital marketing platforms, AI tools, and virtual learning environments.

More about us:

At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.

Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.

Empowering our people to shine:

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

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