Platform Solutions Expert

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Job Description

Join our team and make an impact on patients’ lives

We strive to create an exceptional people experience for patients, communities, partners and employees. As a patient-focused, values-based, R&D-driven global biopharmaceutical company, we know our decisions and actions affect people’s lives. We look to our values of Takeda-ism, which incorporates Integrity, Fairness, Honesty and Perseverance, and Patient-Trust-Reputation-Business as a guide in our decision-making process to ensure we do what’s right – for our patients, our people and society.

We have a team of globally diverse colleagues who are committed to bringing Better Health to people and a Brighter Future to the world. Our success depends on fostering an inclusive environment where all employees are welcomed, empowered and inspired to use their unique voices and talents.

Working here, you will make a positive impact on people’s lives every day — including your own.

PURPOSE OF JOB/POSITION

• The role of platform solution expert will be reporting into the Global Communications Data, Digital and Technology business partnering team and be acting as a direct bridge to the business.
• Understand and analyze complex customer requirements on a global scale
• Communicates changes, enhancements, and modifications of technology solutions - verbally or through written documentation - to project managers, sponsors, and other stakeholders

ACCOUNTABILITIES:

• Manages and prioritizes the day-to-day operations though understanding of impact, importance and urgency across multiple stakeholders, communication channels and country cultures
• Evaluates business processes, requirements and areas for improvement while developing and implementing solutions independently and leverages synergies to deliver sound solutions.
• Liaison directly with the business as well as the development team to ensure issues and requirements are recognized, understood and implemented on both sides.
• Reliably communicates across various leadership levels of the organization while maintaining the right level of details for each group.
• Develops into a subject matter expert for Takeda's digital communication technologies (such as our custom website management tool, SharePoint, Bitly, Politemail, Viva Engage, etc.).
• Solves complex problems with a broad impact on the business and interprets ways of prioritizing opportunities to streamline business and/or system processes.

EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:

• Bachelor’s degree IT, Business Administration or equivalent
• 1-3 years of relevant experience
• Strong business analyst and problem-solving skills
• Strong verbal and written English skills
• Ability to adjust chosen wording to audience skills as needed
• Strong IT affinity
• Experience in presenting at business meetings

Preferred

• Knowledge of digital communication technologies like modern SharePoint, Viva Engage, Politemail, Bitly as well as best practices for website structures.
• Already established foundation and experience with information architecture
• Understanding of working in a global environment with stakeholders sitting across the world

MORE ABOUT US:

At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.

Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We are committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team.  

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