Organizational Change Management Specialist

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Job Description

The Future Begins Here

At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet.

THE OPPORTUNITY

As an Organizational Change Management Specialist, you will lead small to medium-scale Change Management initiatives, ensuring effective delivery and adoption of digital transformation activities. You will take ownership of key deliverables and provide mentorship to less experienced team members.

As a Change Management and Communications professional, you will focus on preparing and supporting people during an anticipated change, through well-planned change activities to help them embrace change more effectively and realize the value of Takeda’s transformation projects or initiatives.

Your work involves analyzing situations and data, exercising judgment within established procedures and fostering productive relationships internally and externally. You must showcase solid knowledge of industry practices and contribute to departmental projects and goals.

OBJECTIVES

• Accompany the operational implementation of all Change Management services to deliver an excellent experience during times of change.

• Execute Change Management and Communications activities to support the adoption of new processes and technology to achieve our digital ambitions, ensuring an exceptional end user experience.

• Prepare Change Management assets, based on a defined strategic approach.

• Manage and monitor the change and suggest reinforcements to support the transition.

ACCOUNTABILITIES

Change Management and Communications service delivery to effectively support change and provide an exceptional end user experience.
Services include (but not limited to):  

• End to End Change Management and Communications services for digital technology implementations. 

• Track Change Management and Communications effectiveness through standard KPIs. 

• Identification and mitigation/management of organizational, process, system and data changes.

• Execution of the defined training approach in collaboration with training team members to deliver an exceptional user experience: Training Materials, Training Effectiveness, Training Approach, Training Needs Assessment, Curriculum, LMS, etc.  

• Execution of the defined communications and engagement activities to support adoption.

• Collaboration with Communications team members to deliver an exceptional user experience.

• Monitor the Change Management effectiveness, based on data.

• Comply with the Project Management practices used in Change Management and Communications, including: Project Plan, Milestone Management, Status Tracking and Reporting, Deliverables Follow Up, Issue and Risk Management.

• As a member of the Change and Communications team support other team activities as needed and participate in OCM community activities to support internal collaboration and capability building 

• Collaborate with stakeholders to lead all organizational alignment activities for GDD&T communications.

• All other duties reasonably required of the position. 

SKILLS 

Experience with end-to-end change implementations for small-medium programs with knowledge of operational steps such as Change Impact Assessment, Change Action Plan, Communications Planning, Training Needs Assessment, Training Curriculum, Readiness Assessment, etc. 

• Driving participation from relevant stakeholders and Subject Matter Experts (SME) to enable key decision making. 

• Create relevant plans and ensure end-to-end deliverables execution for the effective management of change.

• Collaborate with Stakeholders and team members to identify needs, objectives, risks and improvement opportunities.

• Establish and maintain productive relationships with relevant stakeholders to the success of our services. 

• Be proactive and propose solutions to create an effective and impactful Change Management. 

ESSENTIAL EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:

• Bachelor’s degree in communications, Change Management, Business Administration, or a related field.

•  4 to 6 years of experience in Change Management in a global setting, preferably in an IT function. 

• Advanced knowledge of CM methodologies (Impact Assessment, Communications Planning, Training Needs Assessments, Readiness Assessments).

• Proficient in English language, oral and written communication skills.

• Strong problem-solving, organizational, and communication skills.

• Familiar with advanced CM tools for metrics, stakeholder engagement, and KPI tracking.

• Experience in managing change in a diverse data and digital technology landscape. 

• Ability to manage change in a cross functional organization while being flexible and adaptable to work in ambiguous situations. 

• Excellent interpersonal and communication skills (both written and verbal English) to clearly articulate messages to a variety of audiences. 

• Ability to work successfully in multi-cultural teams and to build and maintain strong relationships with key local and global stakeholders. 

• Excellent oral and written communications skills, business acumen with analytical and problem-solving skills. 

• Skilled in problem-solving, able to identify and address challenges creatively and effectively

• Practice efficient time management and coordinates tasks, working in an international environment. 

Tools and Technology 

• Experience in communicating effectively to business and IT leaders 

• Solid IT skills and a quick learner of new systems 

• Open to new ways of working and applying new methodologies 

• Proficient in using Microsoft Office 365 applications, including Word, Excel, and PowerPoint.

• Experienced in using Change Management methods and tools to facilitate organizational change.

What Takeda’s ICC Can Offer You

At Takeda, you take the lead on building and shaping your own career.

Joining Takeda will give you access to high-end technology, continuous training and a diverse and inclusive network of colleagues who will support your career growth.

It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are:

• Competitive Salary + Performance Annual Bonus

• Monthly Supermarket and Food Vouchers

• Flexible Working Schemes

• Comprehensive Healthcare Insurance Plans: Life, Medical, Dental & Vision

• Additional Time Off

• Diversity, Equity, and Inclusion Programs

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