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Delivery Enablement Lead

Delegación Cuajimalpa de Morelos, Mexico City
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At Takeda, we are guided by our purpose of creating better health for people and a brighter future for the world. Every corporate function plays a role in making sure we — as a Takeda team — can discover and deliver life-transforming treatments, guided by our commitment to patients, our people and the planet.

People join Takeda because they share in our purpose. And they stay because we’re committed to an inclusive, safe and empowering work environment that offers exceptional experiences and opportunities for everyone to pursue their own ambitions.

Job ID R0119785 Date posted 03/27/2024 Location Delegación Cuajimalpa de Morelos, Mexico City

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Job Description

The Future Begins Here

At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet.

Mexico City has been selected to be home to Takeda’s recently launched Innovation Capability Center thanks to its international recognition in qualified and experienced talent in the data, digital and technology fields. We invite you to join our digital transformation journey.

In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement.

At Takeda’s ICC we Unite in Diversity

Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team.


Delivery Enablement Lead

As a Delivery Enablement Lead/PMO, your primary focus will be on enabling efficient and effective SW/digital delivery processes, optimizing resource allocation, and enhancing overall demand delivery capabilities in an agile environment. You’ll collaborate closely with cross-functional teams, squads, pods, project managers, Scrum Masters, Operations Lead and stakeholders to drive velocity and precision in initiatives execution.

You’ll report directly to the ICC Managing director, Mexico ICC Head, and work together with the different Global Chapters to ensure an efficient delivery process. The Delivery Enablement Lead is responsible for successful portfolio / program management and ensure that the delivery is completed successfully, on time, and within budget.

This role bridges the gap between technology, business, and delivery excellence. If you’re passionate about driving successful outcomes and enabling Agile teams, we’d love to hear from you!

Main Responsibilities:

Demand Delivery Strategy:

  • Translate the digital strategy and evolving product roadmaps into successful programs, and drive decisions necessary for program delivery.
  • Coordinate the planning, initiation, and monitoring of the portfolio at various levels of completion.
  • Identify opportunities for process improvement and resource optimization.
  • Coordinate teams, plan initiative deliverables together with the Scrum Master, Project Manager or Delivery Manager.
  • Drive cross-chapter initiatives, with a focus on delivery excellence.
  • Coordinating multiple the delivery initiatives.
  • Oversee effective and efficient delivery of the solutions and/or services.
  • Work together with the GCL to develop improvement plans as necessary.
  • Forecast upcoming demand in partnership with ICC MEX Head and the Global Chapter Leads.
  • Work together with the Initiative Leads to plan and schedule the delivery process of each initiative.
  • Ensure that the initiatives included in the portfolio stay on track.
  • Communicate with our stakeholders, Global Chapter Leads, Delivery Managers and Scrum Masters, and other stakeholders, to ensure that everyone is informed and aligned about the progress of the delivery.
  • Work with our stakeholders to understand their expectations.
  • Review the progress of the delivery and identify any issues or concerns that need to be addressed.
  • Engages proactively with stakeholders on the respective levels of their organizations to ensure alignment of expectations and continuous improvement of customer satisfaction.

Resource Planning and Allocation:

  • Collaborate with GCLs, project managers, and other team leads to plan resource allocation.
  • Prioritize activities based on demand and resource availability.
  • Coordinate staffing of ICC members in the pods
  • Manage resource allocation constraints for ICC members across the pods and procure flex resources where appropriate.
  • Manage resource allocation for Global projects.
  • Assess and balance the resourcing needs of the Global pods.
  • Establish and communicate the calendars for Iterations and quarterly delivery plans.
  • Plan, manage and control the Plan of Record (POR) for technology deliverables.

Scaled Delivery

  • Facilitate periodic synchronization meetings (e.g. Scrum of Scrums).
  • Drive relentless improvement via Inspect and Adapt workshops to help the pods to improve in partnership with GCLs.

Enablement and Training:

  • Lead iterative solution design and prototyping efforts using user-centric design techniques.
  • Provide training and guidance to delivery teams on best practices and delivery methodologies.

Stakeholder Management:

  • Work closely with relevant with the Head of ICC Mexico and GCL to ensure delivery excellence.
  • Ensure alignment between demand and supply of resources/capabilities.

Performance Monitoring:

  • Track enhancements and project progress.
  • Monitor post-implementation stability and address any issues.
  • Define and track key performance indicators (KPIs) for each pod (team) in partnership with the GCL to monitor the efficiency and effectiveness of specific processes, such as: Velocity, Throughput, Lead Time, Cycle Time, and Predictability, to name a few.

Risk Management and Escalations – Scaled Level:

  • Identify and assess enterprise risks that could impact the delivery and develop an approach to actively managing these risks.
  • Help manage risks and dependencies at the Planning Iterative level. Escalate and track impediments.
  • Provide input on resourcing to address critical bottlenecks.



  • Bachelor’s or Master’s degree in Computer Science, Business, Engineering, Business Administration or related fields. 
  • Certifications (Desirable):
    • Project Management Professional (PMI)
    • Certified Scrum Master or Product Owner (Preferred institutions are Scrum Org, Scrum Alliance
    • ITIL 4
    • Kanban
    • Disciplined Agile (PMI)
    • ICAgile Certifications
    • SAFe Certifications such as: Scrum Master, Product Owner, Lean Portafolio Managementm to name a few.

Skills and Experience:

  • Proven experience of 8+ experience managing complex portfolios and/or initiatives.
  • Experience as Release Train Engineer at least up to 3 years – or working in a similar role in a fast-paced scaled agile environment.
  • Ability to communicate with Director and Senior Director level partners and stakeholders.
  • Relevant experience working in a hybrid environment: in-site and virtual.
  • Relevant experience in a Global Environment working with multidisciplinary teams across the world in different countries and time zones.
  • Strong understanding of portfolio & delivery management principles.
  • Strong conflict resolution skills to empower teams and drive results.
  • Strong experience analyzing issues and risks and work through approach and strategy to resolve or mitigate.
  • Excellent communication and interpersonal skills fostering collaboration and building strong relationships.
  • Curious, pro-active and a true team player who works to the best of your abilities and inspires colleagues along the way.
  • Excellent organizational skills and ability to manage multiple initiatives.
  • Experience managing a wide portfolio of initiatives to meet expectations of stakeholders around the world.
  • Understanding of the SDLC (Software Development Lifecycle).
  • English Professional level.
  • Previous experience working in a pharmaceutical company is a plus.

Software Skills:

  • Atlassian:Jira and Confluence.
  • Miro
  • Microsoft Office, Planner, Microsoft Project.


Takeda is certified as a Top Employer, not only in México and North America, but also globally. No investment we make pays greater dividends than taking good care of our people.
At Takeda, you take the lead on building and shaping your own career.
Joining the ICC in Mexico City will give you access to high-end technology, continuous training and a diverse and inclusive network of colleagues who will support your career growth.


It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are:

Competitive Salary + Performance Annual Bonus
Monthly Supermarket and Food Vouchers
Flexible Working Schemes
Comprehensive Healthcare Insurance Plans: Life, Medical, Dental & Vision
Additional Time Off
Diversity, Equity, and Inclusion Programs


Takeda is leading a digital revolution. We’re not just transforming our company; we’re improving the lives of millions of patients who rely on our medicines every day.
As an organization, we are committed to our cloud-driven business transformation and believe the ICCs are the catalysts of change for our global organization.
If you have further inquiries on the ICC Mexico City or this role, follow us on LinkedIn, and look up for our upcoming online events where we will elaborate on open roles and host Q&A sessions.


MEX - Santa Fe

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Success profile

What makes a successful team member within Corporate at Takeda?

  • Collaborative
  • Strategic
  • Insightful
  • Results driven
  • Goal-oriented
  • Achiever
The environment is dynamic and evolving, so you have to be adaptable.

Maciej Niedospial - Business Reporting Manager

I’m fortunate enough to work with a highly skilled, diverse and dedicated bunch of people, and for that, I’m grateful! My colleagues continue to amaze me.

Sheelagh Gartlan - Recruitment Business Partner

Takeda is a company that emphasizes diversity and inclusion. By bringing people together who have diverse backgrounds, competencies, and personalities, innovation and ideas grow.

Michelle Chen - Human Resources Manager

  • Impact across generations Partnership brings together world-leading plasma companies to focus on developing and delivering a hyperimmune immunoglobulin in the global fight against COVID-19.
  • Takeda Scoops Global Top Employers® Award Takeda Pharmaceutical Company Limited today announced it has become part of a select group of only 15 to receive Top Global Employer® status for 2024.

Working at Takeda

  • Inclusion

    Here, you will feel welcomed, respected, and valued as a vital contributor to our global team.
  • Collaboration

    A strong, borderless team, we strive together towards our priorities and inspiring mission.
  • Innovation

    Bold initiatives, continuous improvement, and creativity are at the heart of how we bring scientific breakthroughs from the lab to patients.
  • Top Workplace

    Recognized for our culture and way of working, we’re one of only 17 companies to receive Top Global Employer® status for 2024.
  • Work-Life

    Our people-first mission extends beyond patients to include their families, communities, and our own Takeda family.
  • Empowerment

    Through trust and respect, you will have genuine support from leaders, managers, and colleagues to do your best work.

We're Steadfast In Our Commitment to Four Key Imperatives


Responsibly translate science into highly innovative medicines and accelerate access to improve lives worldwide.


Create an exceptional people experience.


Protect our planet.

Data & Digital

Transform Takeda into the most trusted, data-driven, outcomes-based biopharmaceutical company.

Exterior of Takeda Building

About our location

Delegación Cuajimalpa de Morelos, Mexico City

View Map of Delegación Cuajimalpa de Morelos, Mexico City

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