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Job Description

About the role:

The Key Account Manager (KAM) acts as the intermediary between Takeda and strategic accounts, which include academic institutions, hospitals, teaching institutions, Independent Delivery Networks (IDNs), Integrated Health Systems (IHSs), employers, and other relevant customers in accordance with Hematology's expanding portfolio. You will report to the Regional Business Lead of Hematology.

How you will contribute:

• Achieve or exceed sales targets and Management by Objective (MBO) goals

• Plan and strategize to retain and expand current customer relationships

• Execute brand strategy and tactics for customers, including Medical Policy, Operations, Pharmacy, Practice Guideline and Clinical decision makers, and support staff in a specific area.

• Create a detailed territory business plan with strategies to achieve corporate objectives, and be ready to present account plans to management as needed.

• Create and implement strategic account plans by identifying needs, prioritizing business objectives, mapping stakeholders and influencers, and developing tactics to deliver on Hematology value propositions.

• Gain formulary and protocol access for specialty products in accounts (inclusion of specialty products in clinical/prescriber protocols and clinical pathways).

• Assesses economic data, inventory management, reimbursement, procurement, and deployment strategies. Collaborate with experts to stay updated on access and reimbursement trends at local and national levels.

• Use available tools to monitor and assess industry and managed care trends, and communicate important information to stakeholders such as sales, leadership, marketing, and market access teams

• Deliver approved messages encompassing accurate clinical, financial, outcomes, and operational issues.

• Manage assigned accounts, budget and resources, yielding maximum effectiveness and impact.

• Engage with applicable stakeholders to deliver and help execute contracts where applicable.

• Responsible for the US Hematology portfolio of products and their access within institutional accounts in specified geography.

• Identify key stakeholders, including C-Suite executives, Operations, Finance, and Pharmacy professionals within each account, and assesses their respective needs/priorities to establish relationships throughout the organization.

• Cultivate relationships with Key Opinion Leaders by leveraging connections with clinical experts to educate and inform therapeutic protocols at the institutional level.

• Empowered to manage assigned accounts and achieve role expectations within compliance guidelines.

• Expected to work with other KAMs in order share best demonstrated practices, learnings and ideas.

• Shares customer insights with matrix, team, leader, and marketing to ensure customer needs are met.

• Work with Matrix and cross functional teams.

Minimum Requirements/Qualifications:

Required:

• Bachelor's degree – BA/BS

• 5+ years direct selling experience to healthcare professionals or relevant experience in the pharmaceutical, biotech, device, specialty or healthcare industry

• Account management or people leader experience in the health care industry. Specialty sales and specialty training experience will be considered toward account management experience.

• Experience with the hospital integrated delivery network landscape.

• Experience developing and executing business plans aligned with corporate objectives and launching business development initiatives

• Collaboration working within teams and a matrix organization

• Demonstrated business and strategic planning skills to identify unique selling opportunities and adaptability to changing market conditions

• Apply advanced techniques in account planning, independently handle complex situations, and provide guidance to others

• Create and deliver persuasive presentations in complex situations and mentors others in presentation skills

• Understanding of managed care landscape and how it influences/impacts business

• Reside within or close proximity to assigned geography

Preferred:

• Experience with buy & bill product account management

• Understand payer access and reimbursement at assigned regional, state, and local levels

• Advanced business or scientific degree (MBA, MS, PharmD, etc.)

• Advanced business skills in negotiation

• Experience managing and communicating complex reimbursement issues

• Biological product launch experience

• Experience calling on C and D Suite accounts/Hematologists

Travel:

• Must be 18 years of age or older with valid driver's license and an acceptable driving record

• Must have authorization and ability to drive a company leased vehicle or rental

• Travel ~60%, including overnight travel (depends on the needs of the customer/business and where the candidate resides within the territory)

• Ability to drive or fly to various customer meetings and attend internal trainings and meetings on a local/national basis

More about us:

At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.

Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.

Takeda Compensation and Benefits Summary

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

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U.S. Base Salary Range:

EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

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