ICSS Business Engagement Partner for GPD GEM

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Job Description

The Future Begins Here

At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet.

Bengaluru, the city, which is India’s epicenter of Innovation, has been selected to be home to Takeda’s recently launched Innovation Capability Center. We invite you to join our digital transformation journey. In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement.  

At Takeda’s ICC we Unite in Diversity

Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team.

OBJECTIVES/PURPOSE

Business Engagement

• Serve as a business partner and strategy advisor to specific business units and functions, fostering strong relationships, collaboration, and engagement.

• Actively leading in shaping the future Data, Digital and Technology strategy and roadmap together with other GDD&T & DD&T partners based on business needs from the BUs/BFs under their spam of responsibility

• Understand and address the unique needs, challenges, and opportunities of specific business unit/function through proactive support, innovative solutions, and insights.

• Develop and maintain effective working relationships with key stakeholders in assigned business units and business functions to ensure GDDT/ Business alignment at strategic, tactical, and operational level.

• Communicates decisions, priorities, and relevant initiative information to appropriate levels of staff and stakeholders of the business and Business functions under their spam of control

Demand Management

• Collaborate with and influence assigned business units and functions to identify, assess, and prioritize initiatives, projects, and investments that drive value and achieve desired outcomes.

• Oversee and manage monitoring, evaluation, and anticipate demand patterns, trends, and changes to proactively adjust strategies and plans as required for assigned business units and functions

ACCOUNTABILITIES

Business Engagement Partner (BEP) has a key role by effectively overseeing, harmonizing strategies between DD&T / GDD&T and assigned business units and business functions, fostering strategic partnerships, elevate service levels and optimizing demand. The BEP will have the opportunity to influence and drive change, create synergies, and deliver sustainable value, monitoring progress, harmonize the approach, overseeing capacity and be responsible for and acts as the central point for engaging with assigned business units and functions, serving as a "trusted partner and advisor" and primary GDD&T point of contact.

The BEP will be accountable for overseeing a team focused of assigned business units and functions on :

Strategic Partnership: Collaborate with business stakeholders to define strategies & opportunities, prioritize projects, and lead the effective use of data, digital & technology (DD&T) to achieve business objectives for assigned business units and business functions

Business Engagement

• Serve as a business partner ans strategic advisor for assigned business units and functions, fostering strong relationships, collaboration, and engagement between GDDT/DDT.

• Act as a bridge between GDD&T and different functional areas within the DD&T team, providing strategic consulting support through key technical initiatives for assigned business units and functions.

• Exhibit thought leadership and actively leading in shaping the future Data, Digital and Techonolgoy strategy and roadmap togeter with other GDD&T & DD&T partners basde on busines needs from the different BUs/BFs.

• Understand the unique needs, challenges, and opportunities of assigned business units/functions and proactively identify ways to support and add value through innovative solutions and insights.

• Facilitate cross-functional collaboration, communication, and alignment to drive cohesive strategies, initiatives, and results  of assigned business units and functions.

• Lead efforts to resolve conflicts, address issues, and build consensus among stakeholders to ensure alignment, engagement, and commitment.

• Develop and maintain effective working relationships with key stakeholders in assigned DDT to ensure GDDT/ Business alignment at strategic, tactical, and operational level.

• Communicates decisions, priorities, and relevant initiative information to appropriate levels of staff while proactively sharing optimization opportunities and potential risks.

• Act as the key liaison for DDT area with the other GDDT teams.

• Support opportunities to address unmet business needs through alignment and deep understanding of GDDT Platforms and Services capabilities.

• Be the lead contact between the Data Digital and Technology (DD&T) partner organizations and the DD&T Digital Finance’s Portfolio, Investment and Value team.

Demand Management

• Overseeing and influencing demand collection and harmonize and centralize demand management in relation to forecasting, capacity planning, operations and delivery in the ICSS organization for assigned business units and functions.

• Manage and support prioritization of business demands effectively, ensuring alignment with company goals and resources for assigned business units and functions.

• Collaborate with assigned business units and functions to identify, assess, and prioritize initiatives, projects, and investments that drive value and achieve desired outcomes .

• Establish and maintain robust demand forecasting, tracking, and reporting mechanisms to provide visibility, insights, and accountability for assigned business units and functions.

• Sponsor and drive the DD&T Demand Management process adoption to enhance DD&T experience with consuming shared platforms and services offerings for a ssigned business units and functions.

Communication and Knowledge Sharing

• Communicate decisions, priorities, and relevant project information to appropriate staff regarding DD&T requests, projects, and initiatives of assigned business units and functions.

• Proactively share knowledge of technology risks and opportunities to enhance service quality, build a competitive advantage, and improve efficiency in assigned business units and functions.

Technical Expertise. Stay updated and current on the latest industry trends and technology advancements to offer informed advice and recommendations to DD&T teams as appropriate for assigned business units and functions.

Account Growth. Identify opportunities for upselling or cross-enabling additional technology services and solutions across the DD&T federated model for assigned business units and functions.

EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS

• Bachelor’s degree in computer sciences, Life Sciences, Business, or related subject matter.

• Minimum +10 years of information management and/or related work experience in Biotech/Pharmaceutical industry

• 10+ years of working experience managing external service provider partnerships, desired in within Pharmaceutical and/or Biotech environment.

• Proven leadership and management capability in a multicultural global environment.

• Excellent communication skills (written and verbal) with ability to listen and influence stakeholders at all levels.

• Ability to engage effectively with colleagues and senior business stakeholders.

• Exceptional attention to detail, accuracy, and a high level of organization skills

• Experience in budget planning and financial management.

• Experience with IT projects from start to end.

BENEFITS:

It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are:

• Competitive Salary + Performance Annual Bonus

• Flexible work environment, including hybrid working

• Comprehensive Healthcare Insurance Plans for self, spouse, and children

• Group Term Life Insurance and Group Accident Insurance programs

• Health & Wellness programs including annual health screening, weekly health sessions for employees.

• Employee Assistance Program

• 3 days of leave every year for Voluntary Service in additional to Humanitarian Leaves

• Broad Variety of learning platforms 

• Diversity, Equity, and Inclusion Programs

• Reimbursements – Home Internet & Mobile Phone

• Employee Referral Program

• Leaves – Paternity Leave (4 Weeks) , Maternity Leave (up to 26 weeks), Bereavement Leave (5 calendar days)

ABOUT ICC IN TAKEDA:

• Takeda is leading a digital revolution. We’re not just transforming our company; we’re improving the lives of millions of patients who rely on our medicines every day.

• As an organization, we are committed to our cloud-driven business transformation and believe the ICCs are the catalysts of change for our global organization.

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