CRM Engineer

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Job Description

The Future Begins Here

At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet.

Bengaluru, the city, which is India’s epicenter of Innovation, has been selected to be home to Takeda’s recently launched Innovation Capability Center. We invite you to join our digital transformation journey. In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement. 

At Takeda’s ICC we Unite in Diversity

Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team.

The Opportunity 

As a CRM Engineer you will be responsible for transforming design and product vision into working product and you will develop, customize, and enhance functionalities of Veeva CRM. You will contribute to development of a cutting-edge platform that empowers our organization's digital capabilities for Patients and Healthcare Professionals. 

Responsibilities 

• Collaborate with other agile/scrum team members to craft clear user stories, design tests for prototypes and products, and continuously deliver product enhancements  

• Use agile engineering practices and various software and Veeva technologies to rapidly develop creative and efficient solutions that enhance the customer and employee experience. 

• Translate business, and functional requirements into documented technical specifications or User Stories and ensure solutions meet requirements outlined in the design documentation. 

• Utilize development skills to build and unit test functionality per technical specifications with an eye towards automated regression and unit test scripts. 

• Communicate with business stakeholders about Agile processes to set and manage expectations about delivery methods and timelines, estimate efforts and report on the work progress. 

• Continuously reach out to internal clients demonstrate and validate developed functionality. 

Skills and Qualifications 

• Bachelor’s degree in computer science, systems analysis, product management or a related study, or equivalent experience.   

• 3+ years of work experience developing, configuring and deploying solutions in the Veeva CRM environment 

• Proven track record in Veeva CRM solution development including additional features and systems (Veeva VAULT, ALIGN, MyInsight), or integrated services (Web Services, APIs, Apex classes, Apex exchange products and Javascript/angular js). 

• 1+ years of work experience in Agile and DevOps environments. 

• Experience in Veeva CRM and Salesforce development is a must. 

• Knowledge of working in a multi-org Veeva CRM platform architecture and its supporting infrastructure components. 

• Experience with code refactoring, design patterns, design-driven development, continuous deployment, highly scalable applications and application security  

• Sound problem-solving skills with the ability to quickly process complex information  

• Ability to work in complex environment and enjoy working autonomously. 

• Ability to write and speak in the English language. 

WHAT TAKEDA ICC INDIA CAN OFFER YOU:

• Takeda is certified as a Top Employer, not only in India, but also globally. No investment we make pays greater dividends than taking good care of our people.
• At Takeda, you take the lead on building and shaping your own career.
• Joining the ICC in Bengaluru will give you access to high-end technology, continuous training and a diverse and inclusive network of colleagues who will support your career growth.

BENEFITS:

It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are:

• Competitive Salary + Performance Annual Bonus
• Flexible work environment, including hybrid working
• Comprehensive Healthcare Insurance Plans for self, spouse, and children
• Group Term Life Insurance and Group Accident Insurance programs
• Health & Wellness programs including annual health screening, weekly health sessions for employees.
• Employee Assistance Program
• Broad Variety of learning platforms 
• Diversity, Equity, and Inclusion Programs
• No Meeting Days
• Reimbursements – Home Internet & Mobile Phone
• Employee Referral Program
• Leaves – Paternity Leave (4 Weeks), Maternity Leave (up to 26 weeks), Bereavement Leave (5 days)

ABOUT ICC IN TAKEDA:

• Takeda is leading a digital revolution. We’re not just transforming our company; we’re improving the lives of millions of patients who rely on our medicines every day.
• As an organization, we are committed to our cloud-driven business transformation and believe the ICCs are the catalysts of change for our global organization.

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