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Chapter Lead - PDT Delivery

Bengaluru, Karnataka
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As a trusted global leader and industry partner who is reimagining plasma and exploring its untapped potential, Takeda’s Plasma-Derived Therapies (PDT) Business Unit is dedicated to transforming the lives of patients worldwide who rely on these lifesaving and life-sustaining therapies.

With an 80-year legacy of developing treatments for rare and complex chronic diseases, we thrive on innovation, offering a broad, differentiated portfolio of more than 20 plasma medicines with integrated care solutions to patients in more than 80 countries.

Powered by ~ 17,000 Takeda employees, our ~230 high-quality BioLife donation centers, a dedicated R&D team, and eight world-class plasma manufacturing facilities, we are unleashing data, digital and technology to transform our end-to-end operations and set new industry standards.

This enables us to innovatively and sustainably meet the growing and changing needs of patients, our people, and our planet, today and in the future.

Job ID R0119887 Date posted 03/28/2024 Location Bengaluru, Karnataka

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Job Description

The Future Begins Here

At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet.

Bengaluru, the city, which is India’s epicenter of Innovation, has been selected to be home to Takeda’s recently launched Innovation Capability Center. We invite you to join our digital transformation journey. In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement.  

At Takeda’s ICC we Unite in Diversity

Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team.


The PDT BOTT Delivery Managerwill be responsible forthe design and execution of the Talent and BOTT operational model for Takeda’s Innovation Capability Services (ICS). This role will be based in Bengaluru, India and will report to the Head of Delivery PDT Data, Digital, & Technology (DD&T).

  • Executethe Talent and BOTT (Build, Operate, Transfer, Transform)operational model, supporting the transition of personnel from vendorsto ICS over the nextthreeyears
  • Enablestrategic partnerships with vendor partners toexecuteTalent and BOTT operational processes,enablecontinuousimprovement and manageconflictresolution
  • Establishtracking processes to manage, measure, report, and track ongoingvendor performance
  • Manage key stakeholder interactions and overseevendorcontracts, includingmaintainingfinancial management of vendorrelationships
  • Act as an agent of changefor the PDT US organization, bringing in other businesses around



  • Effectively supporting the management of business relationships with vendors based in India and in the US.

  • Champion the growth and expansion PDT, determiningways that PDT can expand and professionals are provided opportunities for growth

  • Act as an agent of changefor the PDT US organization, bringing in other businesses around CS and communicating transparently with executive stakeholders on best path forward for PDT

  • Accountable for supporting the execution of ICS, influencing and communicating the value of the transformation to business stakeholders

Vendor and Financial Management 

  • ​Support and eventually maintain vendor relationships, within India and United States, ensuring the vendors fulfill their contractual obligations and provide services in a timely manner
  • Shape the support required and strategic obligations from the 3rd party vendors, in areas of setting standards for contracts, determining sourcing needs for ICS center, and monitoring ongoing vendor performance management
  • Support and eventually managefinancial managementactivities with vendors, communication, talent transition strategy,and ongoing deal management.

BOTT Operations

  • Support the execution of the BOTT operational model, providing status updates to vendors and project stakeholders on an ongoing basis

  • Implement metrics and KPI’s to track the status of the BOTT model and agreed upon services, assessing delays, challenges as they arise

  • Develop and leverage the BOTT governance model, effectively communicating with stakeholders at all levels during the transition process:

    • Facilitate regular operational meetings between vendors and project leadership

    • Maintain a multi-layer governance model

    • Deliver effective performance communications on status of BOTT model

    • Manage the investment decision process needed to deliver agreed to BOTT transformation objectives


  • ​Experience working across timezones and geographies; demonstrating sensitivity to and understanding cultural differences 

  • Bachelor’s or Master’s degree in a related field such as Computer Science, Information Systems, Operations Management, or Engineering

  • At minimum of 10 years of experience in data, digital, and technology roles; experience in the BioPharma or Healthcare industrypreferred

  • Provenexperiencesetting up shared services and continuousimprovement

  • Proven abilities in cost management, financial analysis, budgeting, and financial reporting ​Experience managing change in complexenvironments

  • Experience with vendortransition and managingvendorrelationships

  • Demonstrate success operating in a matrix organization, while managing across a complex cross-functional global environment 

  • Prior experience in developing and driving high-performing technical teams

  • Operate in a fast-paced manner, minimizing disruption to ongoing business operations and maintaining business continuity

  • Comprehensive knowledge of data analysis, project management, and business acumen

  • Solutions-oriented, able to think through challenges both qualitatively & quantitatively and be able to provide action-oriented, timelysolutions

  • Strong program management capabilities and strategic thinking skills

  • Demonstrate interpersonal and relationship building skills with executive stakeholders, amongst managingteams

  • Fluent in English; exceptionalverbal and writtencommunication​


    • Takeda is certified as a Top Employer, not only in India, but also globally. No investment we make pays greater dividends than taking good care of our people.
    • At Takeda, you take the lead on building and shaping your own career.
    • Joining the ICC in Bengaluru will give you access to high-end technology, continuous training and a diverse and inclusive network of colleagues who will support your career growth.


    It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are:

    • Competitive Salary + Performance Annual Bonus
    • Flexible work environment, including hybrid working
    • Comprehensive Healthcare Insurance Plans for self, spouse, and children
    • Group Term Life Insurance and Group Accident Insurance programs
    • Health & Wellness programs including annual health screening, weekly health sessions for employees.
    • Employee Assistance Program
    • 5 days of leave every year for Voluntary Service in additional to Humanitarian Leaves
    • Broad Variety of learning platforms 
    • Diversity, Equity, and Inclusion Programs
    • No Meeting Days
    • Reimbursements – Home Internet & Mobile Phone
    • Employee Referral Program
    • Leaves – Paternity Leave (4 Weeks) , Maternity Leave (up to 26 weeks), Bereavement Leave (5 calendar days)


    IND - Bengaluru

    Worker Type


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    Time Type

    Full time
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    Success profile

    What makes a successful team member within PDT at Takeda?

    • Bold thinker
    • Systematic
    • Innovative
    • Collaborator
    • Agile
    • Tenacious
    At the iHUB, we focus on disruptive innovation within our patient ecosystem that not only focuses on the patients of today, but creates the pathway to meet the patients of tomorrow.

    Nat Arlander - Head of the Plasma Innovation Hub in PDT

    Our dedicated and specialized PDT R&D organization is uniquely positioned to support the entire patient experience. By challenging decades of established thinking and driving patient-centric innovations, we have the opportunity to have a tremendous impact on those who rely on plasma-derived therapies today and those who can benefit from them in the future.

    Kristina Allikmets - Head of PDT, R&D

    Our Los Angeles facility

    Global Plasma Leaders Collaborate to Accelerate Development of Potential COVID-19 Hyperimmune Therapy Partnership brings together world-leading plasma companies to focus on developing and delivering a hyperimmune immunoglobulin in the global fight against COVID-19.

    Changing lives with plasma-derived therapies

    Working at Takeda

    • Inclusion

      Here, you will feel welcomed, respected, and valued as a vital contributor to our global team.
    • Collaboration

      A strong, borderless team, we strive together towards our priorities and inspiring mission.
    • Innovation

      Bold initiatives, continuous improvement, and creativity are at the heart of how we bring scientific breakthroughs from the lab to patients.
    • Top Workplace

      Recognized for our culture and way of working, we’re one of only 17 companies to receive Top Global Employer® status for 2024.
    • Work-Life

      Our people-first mission extends beyond patients to include their families, communities, and our own Takeda family.
    • Empowerment

      Through trust and respect, you will have genuine support from leaders, managers, and colleagues to do your best work.

    We're Steadfast In Our Commitment to Four Key Imperatives


    Responsibly translate science into highly innovative medicines and accelerate access to improve lives worldwide.


    Create an exceptional people experience.


    Protect our planet.

    Data & Digital

    Transform Takeda into the most trusted, data-driven, outcomes-based biopharmaceutical company.

    Exterior of Takeda Building

    About our location

    Bengaluru, Karnataka

    View Map of Bengaluru, Karnataka

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