Skip to main content
Job Posting

Senior Manager, Dermatology Customer Insights

Cambridge, Massachusetts
Apply Now

At Takeda, it's our people, our values and our culture that make us special. We share a sense of vocation and a desire to serve others that pulses through our entire organization. We're fortunate to be grounded in a history that gives us a long term perspective, the confidence to stick to what we believe in, and the humility to know we don't have all the answers.

We combine this outlook with an agility and tenacity to deliver for our patients that has fueled the growth of our business. But what really sets our company apart is something we call Patient Trust Reputation Business. It's the framework that enables us to translate our purpose and values into action. It's how we synchronize the diversity of our perspectives, strengths and expertise. And it’s what keeps our decision making tethered to what really matters.

Job ID R0146408 Date posted 03/11/2025 Location Cambridge, Massachusetts

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’sPrivacy Noticeand Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.

Job Description

Join Takeda as a Senior Manager, Dermatology Customer Insights out of our Cambridge, MA Office. Where you will be responsible for consulting with our Dermatology Brand Team as a strategic partner in achieving competitive leadership for a new product launch. The role will be leading, creating and delivering integrated insights across multiple sources.  You will also initiate and lead market research and competitive intelligence work with outside partners.  You will also create cross-source insights, recommendations and alignment for action, develop competitive landscape analysis, business need understanding, and
knowledge gap identification. You will communicate those integrated insights to relevant stakeholders with urgency and leverage data and specialty expertise in Competitive Intelligence and primary market research as a subject matter expert in brand planning.

How you will contribute:

  • Collaboratively prioritize and build an integrated primary market research plan for at least one stakeholder (Patient, HCPs, Payer).
  • Provide oversight and accountability on all processes related to procurement,
    vendors, compliance, pharmacovigilance and budget management activities in execution of each research program. Consistent exercise of independent judgment and discretion in matters of quality, comprehensiveness, and timeliness of all process outputs.
  • Responsible for maintaining and tracking learning/training, compliance and safety programs
  • Set and provide clear direction in methods, recommendations and secure
    stakeholders buy-in.
  • Develop and manage expectations, highlighting and resolving issues and ensuring regular communication of processes enhancements.
  • Proactively identifies methods to improve efficiency and quality with respect to Project Planning and Management within GIBU, and influence via leadership
    across global peers.
  • Proactively develops and implements new and innovative solutions to meet
    business needs and resolve business issues.
  • Build internal stakeholder relationships from a variety of groups (i.e. marketing, sales, data systems, procurement, global)
  • Proactively identifies strategic and tactical CI needs for relevant products
  • Collaboratively prioritizes and builds a CI plan (KITs, KIQs), integrated with PMR, Analytics and cross-functional teams.
  • Aligns, monitors and reports on team-specific project delivery, expenses, and other insights operation metrics.

Minimum Requirements/Qualifications:

  • B.A./B.S. Scientific or commercial education required; advanced degree preferred.
  • Minimum of 5 years of insights experience required, with at least 2 years of experience within the pharmaceutical/biotech industry.
  • Previous launch experience preferred.
  • Demonstrated market research experience, particularly pharmaceuticals and   across quantitative and qualitative research methodologies required.
  • Demonstrated leadership skills working in matrix teams, influencing outcomes in strategic and tactical decisions, specific to marketing in specialty pharmaceuticals required
  • Proven ability to communicate, strategize and collaborate effectively with senior management required.
  • Experience in Competitive Intelligence and Market Research preferred
  • Familiarity / experience working in the immunology space is preferred
  • Travel Requirement- Able to drive to or fly to various meeting , up to 10%.  Some international travel maybe required.
  • Advanced knowledge of best practices and leadership in specialty pharmaceutical
    commercial business operations, and the use of market research and CI to drive decision-making in commercial strategy and tactics to achieve a leadership position.
  • Demonstrated leadership in synthesis of primary and secondary market research,
    forecasting impact, competitive intelligence, and data management to advise the
    development and execution of pharmaceutical strategy
  • Able to lead in a matrix-working culture
  • Proven ability to negotiate and influence in a consultative role
  • Proactive ability to effectively monitor competitive activity, predict probable issues and problem solve (scenario planning)
  • Proven consultative influence, communication and presentation skills – organizational, written and verbal
  • Expertise in CI research methods as they pertain to integration with specialty
    pharmaceutical data sources for strategic recommendations
  • Expertise in market research methods, study design, and interpretation to stakeholders
    • History of managing multiple tasks of varied complexity simultaneously
    • Proven advanced skills in utilizing Microsoft PowerPoint, Excel, Outlook, and Word

More about us:

At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.

Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.

This position is currently classified as "hybrid" in accordance with Takeda's Hybrid and Remote Work policy.

Takeda Compensation and Benefits Summary

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

For Location:

USA - MA - Cambridge - Kendall Square - 500

U.S. Base Salary Range:

$133,000.00 - $209,000.00

The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location.

U.S. based employees may be eligible for short-term and/or long-termincentives. U.S.based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S.based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.

EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

Locations

USA - MA - Cambridge - Kendall Square - 500

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time

Job Exempt

Yes

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Apply Now
There are endless opportunities for people in science-related fields at Takeda. This is a company that focuses on the patients and their employees.

Tamara D. - Director, US Field Medical, GI

Patient centricity and the fact that we make decisions based on how they will impact the patient, trust, reputation and business – in that order – is what keeps me here. That is always steady.

Jill E. - Medical Affairs

It's comforting to know I have flexibility when it comes to managing my schedule and my family, especially through COVID. This flexibility gave me the time and capacity I needed to care of all of my responsibilities.

Tony P. - Managed Markets

I am overwhelmingly thrilled with Takeda's leadership, the care through COVID, and the decision making framework that prioritizes the patient, trust, reputation and business – in that order. It's all about building trust and honoring our commitments.

Dayna F. - Director, IG Community Support

The people here are fantastic. Everyone has been wonderful. The opportunities at Takeda are enormous. I don’t know why you would go anywhere else, incredible support system, everything a professional could ask for.

David M. - Sales

I love the fact that I am empowered to do what is right and what I need to do. If you are a person who likes to make decisions and be accountable and responsibile for your actions, this is the right company for you. If you want a company that cares for its employees, Takeda is a great fit for you.

Kristen H. - US Medical

Takeda walks the talk. When we say we value patients, trust, reputation and business – in that order – we mean it. The openness of Leadership, from Christophe to Ramona and others…it trickles down.

Barbara O. - Finance

Working at Takeda

  • Inclusion

    Here, you will feel welcomed, respected, and valued as a vital contributor to our global team.
  • Collaboration

    A strong, borderless team, we strive together towards our priorities and inspiring mission.
  • Innovation

    Bold initiatives, continuous improvement, and creativity are at the heart of how we bring scientific breakthroughs from the lab to patients.
  • Top Workplace

    Recognized for our culture and way of working, we’re one of only 17 companies to receive Top Global Employer® status for 2024.
  • Work-Life

    Our people-first mission extends beyond patients to include their families, communities, and our own Takeda family.
  • Empowerment

    Through trust and respect, you will have genuine support from leaders, managers, and colleagues to do your best work.

We're Steadfast In Our Commitment to Four Key Imperatives

Patient


Responsibly translate science into highly innovative medicines and accelerate access to improve lives worldwide.

People


Create an exceptional people experience.

Planet


Protect our planet.

Data & Digital


Transform Takeda into the most trusted, data-driven, outcomes-based biopharmaceutical company.

What we believe in

Our values of Takeda-ism are Integrity, Fairness, Honesty and Perseverance, with Integrity as the core. These are brought to life through actions based on Patient, Trust, Reputation and Business, in that order.

Our belief in putting people first extends beyond our patients — it includes their families and communities, as well as our Takeda colleagues and their families.

We are committed to embracing our differences, valuing different perspectives, and fostering a culture of respect, inclusiveness and empowerment.

Our embedded Diversity, Equity & Inclusion (DE&I) strategy enables us to attract and retain exceptional talent, drives innovation, and helps address systemic inequalities in our communities.

  • Integrity

  • Fairness

  • Honesty

  • Perseverance

Exterior of Takeda Building

About our location

Cambridge, Massachusetts


View Map of Cambridge, Massachusetts