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Director, US Medical – Digital Capability Lead (Analytics & Insights)

Lexington, Massachusetts
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At Takeda, it's our people, our values and our culture that make us special. We share a sense of vocation and a desire to serve others that pulses through our entire organization. We're fortunate to be grounded in a history that gives us a long term perspective, the confidence to stick to what we believe in, and the humility to know we don't have all the answers.

We combine this outlook with an agility and tenacity to deliver for our patients that has fueled the growth of our business. But what really sets our company apart is something we call Patient Trust Reputation Business. It's the framework that enables us to translate our purpose and values into action. It's how we synchronize the diversity of our perspectives, strengths and expertise. And it’s what keeps our decision making tethered to what really matters.

Job ID R0122384 Date posted 05/10/2024 Location Lexington, Massachusetts

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Job Description

Director, Digital Capability Lead (DCL), Analytics & Insights, US Medical

About the role:

Join Takeda as a Director, Digital Capability Lead (DCL), Analytics & Insights, in the US Medical team, where you will establish and manage the strategy, execution, and evolution of US Medical’s ‘Analytics & Insights’ systems and processes that are essential to data-driven decision-making. As part of the US Medical Team, you will report to Senior Director, Medical Digital Engagement and work alongside other verticals and omnichannel engagement leads balancing US Medical ecosystem priorities and stakeholder input.

How you will contribute:

Ownership of Current Capabilities & Needs Mapping

  • Understand systems and resultant data, metrics, and KPIs within the US medical omnichannel ecosystem that can be leveraged to inform medical strategy and HCP engagement.

  • Develop a framework that clearly articulates the path from data bricks to metrics through to actions that can drive effective US HCP scientific engagement. This includes creating a definition of an insight and an ensuing framework that supports high-science engagements throughout our ecosystem and a feedback loop. 

  • Identify gaps in the framework and develop an analytics and insights roadmap to continue to evolve the capabilities within US Medical.

  • Evaluate and evolve US Medical’s data lake, data connectors, and cleanliness aligned with Takeda’s and industry best practices.

  • Develop a consistent, accessible, and user-friendly data visualization portal, aligned with Takeda’s standard and communication framework to enable access to insights.

  • Orchestrate the analytics and insights experience across all US HCP engagement systems, as well as engage/consult with different stakeholders. To this end, the Dir, DCL will work to understand what is needed/required, what is feasible, and how omnichannel engagement leads, etc. can provide support.

Cross-functional Collaboration / Stakeholder Engagement

  • Collaborate with stakeholders and omnichannel engagement leads to understand the existing capabilities of current systems and vendors, including current data, metrics, and insights tracked and utilized by the team. Key stakeholders include MSLs, Med Comms, Pubs, Medical Information, and Strategy/Operations.

  • Key omnichannel engagement leads or other subject matter experts include CRM/CLM, Workfront Admin, Admin/Librarian, Web Admin/Takeda ID, and Insights Analysts.  Work with MSL/HCP Experience DCL to understand how best to share insights with MSLs/the field team, what insights MSLs/the field team require, and keep a pulse on the evolving needs of MSLs/the field team as resources and capabilities progress over time.

  • Support the Digital Engagement & Insights team in encouraging actions that are measurable and generate valuable insights.

  • Communicate with differing stakeholders across the Digital Engagement & Insights Team to effectively understand the broader content and digital engagement landscape.

  • Meet with, share, and implement best practices with parallel roles within the Medical Digital Engagement & Insights team.

  • Translate information coming from a variety of disparate sources to develop necessary insights, connections, and efficiencies. Understand which insights the team can generate, and the business needs to make sure they are aligned.

  • Operate in a matrixed environment and coordinate across functions, leading through influence.

Planning and Alignment

  • Oversee activities related to the implementation of data, modeling, and analytical plans.

  • Oversee the integration and classification of data from diverse sources, including engagement interaction data, clinical trials, electronic health records, insurance claims, patient registries, medical devices, etc.

  • Identify new/emerging opportunities and develop the business cases for investment.

  • Lead the documentation of existing and newly developed processes through the creation of playbooks and business requirements documents.

  • Develop and maintain a 2-3-year roadmap for engagement-related analytics and insights.

Career Development

  • As a line manager, oversee and evaluate employee contribution, performance, and development.

Internal Representation 

  • Provide periodical updates to various teams, as well as provide visibility and clarity about status and ways forward. 

Minimum Requirements/Qualifications:

Required:

  • Bachelor's Degree.

  • 6+ years of progressive experience in data management and governance and/or Commercial Sales Operations/Analytics experience with demonstrated ability to analyze, interpret, and explain systems and approaches for customer data and product data to enable business decisions.

  • 5+ years’ experience working in digital marketing operations, or marketing technology-related functions, with 3+ years of healthcare professional, leadership, and/or data-backed insight strategy experience.

  • Extensive experience with database querying (SQL), manipulating and analyzing large, high dimensional, structured and unstructured datasets

  • In-depth understanding and experience in utilizing the data/software development life-cycle management processes.

  • 2+ years’ experience working with cloud-computing technologies (e.g., Veeva, Adobe, AWS, Azure).

  • Comprehensive knowledge of ETL processes and digital platforms like Google Analytics, Adobe Analytics, Matomo, and Google Marketing Platform.

  • Comprehensive Knowledge of Master Data Management (MDM), data governance, and data quality business processes, solutions, and methodologies.

  • Experience leading data science projects through the data, analytics and machine learning lifecycle.

  • Excellent communication (oral, written, and presentation) and interpersonal skills

  • Strong planning and organization skills, attention to detail, execution, and follow-through.

  • Content process/approval experience.

Preferred:

  • Advanced Degree in any of the following fields: technical or analytical fields such as data science, statistics, operations research, industrial engineering, computer science, economics, math, etc.

  • Experience acting as a liaison with DD&T on data projects.

  • Experience with 3rd party pharmaceutical data like IQVIA (IMS Health) Sales Data (DDD, Xponent, NSP, NPA), Affiliation (HCOS), APLD (Medical Claims), and Specialty pharmacy data.

  • Experience with data analytics, digital dashboards, statistics, CPV etc.

  • Expertise with programming languages (e.g., Python, R, Julia etc.) and visualization tools (e.g., Tableau, Power BI, Looker Studio).

  • Experience working with data from any of the following sources and types: RWD, digital devices, imaging, audio, and/or operational data (finance, manufacturing, supply chain).

  • Project Management Professional (PMP)® or similar certification is preferred.

More about us:

At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.

Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.

This position is currently classified as "hybrid" in accordance with Takeda's Hybrid and Remote Work policy.

Takeda Compensation and Benefits Summary

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

For Location:

Lexington, MA

U.S. Base Salary Range:

$169,400.00 - $266,200.00

The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location.

U.S. based employees may be eligible for short-term and/or long-termincentives. U.S.based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S.based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.

EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

Locations

Lexington, MA

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time
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There are endless opportunities for people in science-related fields at Takeda. This is a company that focuses on the patients and their employees.

Tamara D. - Director, US Field Medical, GI

Patient centricity and the fact that we make decisions based on how they will impact the patient, trust, reputation and business – in that order – is what keeps me here. That is always steady.

Jill E. - Medical Affairs

It's comforting to know I have flexibility when it comes to managing my schedule and my family, especially through COVID. This flexibility gave me the time and capacity I needed to care of all of my responsibilities.

Tony P. - Managed Markets

I am overwhelmingly thrilled with Takeda's leadership, the care through COVID, and the decision making framework that prioritizes the patient, trust, reputation and business – in that order. It's all about building trust and honoring our commitments.

Dayna F. - Director, IG Community Support

The people here are fantastic. Everyone has been wonderful. The opportunities at Takeda are enormous. I don’t know why you would go anywhere else, incredible support system, everything a professional could ask for.

David M. - Sales

I love the fact that I am empowered to do what is right and what I need to do. If you are a person who likes to make decisions and be accountable and responsibile for your actions, this is the right company for you. If you want a company that cares for its employees, Takeda is a great fit for you.

Kristen H. - US Medical

Takeda walks the talk. When we say we value patients, trust, reputation and business – in that order – we mean it. The openness of Leadership, from Christophe to Ramona and others…it trickles down.

Barbara O. - Finance

Working at Takeda

  • Inclusion

    Here, you will feel welcomed, respected, and valued as a vital contributor to our global team.
  • Collaboration

    A strong, borderless team, we strive together towards our priorities and inspiring mission.
  • Innovation

    Bold initiatives, continuous improvement, and creativity are at the heart of how we bring scientific breakthroughs from the lab to patients.
  • Top Workplace

    Recognized for our culture and way of working, we’re one of only 17 companies to receive Top Global Employer® status for 2024.
  • Work-Life

    Our people-first mission extends beyond patients to include their families, communities, and our own Takeda family.
  • Empowerment

    Through trust and respect, you will have genuine support from leaders, managers, and colleagues to do your best work.

What we believe in

Our values of Takeda-ism are Integrity, Fairness, Honesty and Perseverance, with Integrity as the core. These are brought to life through actions based on Patient, Trust, Reputation and Business, in that order.

Our belief in putting people first extends beyond our patients — it includes their families and communities, as well as our Takeda colleagues and their families.

We are committed to embracing our differences, valuing different perspectives, and fostering a culture of respect, inclusiveness and empowerment.

Our embedded Diversity, Equity & Inclusion (DE&I) strategy enables us to attract and retain exceptional talent, drives innovation, and helps address systemic inequalities in our communities.

  • Integrity

  • Fairness

  • Honesty

  • Perseverance

We're Steadfast In Our Commitment to Four Key Imperatives

Patient


Responsibly translate science into highly innovative medicines and accelerate access to improve lives worldwide.

People


Create an exceptional people experience.

Planet


Protect our planet.

Data & Digital


Transform Takeda into the most trusted, data-driven, outcomes-based biopharmaceutical company.

Exterior of Takeda Building

About our location

Lexington, Massachusetts


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