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Associate Director, Human Factors and User Experience

Lexington, Massachusetts
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As a trusted global leader and industry partner who is reimagining plasma and exploring its untapped potential, Takeda’s Plasma-Derived Therapies (PDT) Business Unit is dedicated to transforming the lives of patients worldwide who rely on these lifesaving and life-sustaining therapies.

With an 80-year legacy of developing treatments for rare and complex chronic diseases, we thrive on innovation, offering a broad, differentiated portfolio of more than 20 plasma medicines with integrated care solutions to patients in more than 80 countries.

Powered by ~ 17,000 Takeda employees, our ~230 high-quality BioLife donation centers, a dedicated R&D team, and eight world-class plasma manufacturing facilities, we are unleashing data, digital and technology to transform our end-to-end operations and set new industry standards.

This enables us to innovatively and sustainably meet the growing and changing needs of patients, our people, and our planet, today and in the future.

Job ID R0112157 Date posted 12/01/2023 Location Lexington, Massachusetts

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Job Description

ABOUT PLASMA-DERIVED THERAPIES

As a trusted global leader and industry partner who is reimagining plasma and exploring its untapped potential, Takeda’s Plasma-Derived Therapies Business Unit is dedicated to transforming the lives of patients worldwide who rely on these lifesaving and life-sustaining therapies.

With an 80-year legacy of developing treatments for rare and complex chronic diseases, we thrive on innovation, offering a broad, differentiated portfolio of more than 20 plasma medicines with integrated care solutions to patients in more than 80 countries.

Powered by 17,000+ Takeda employees primarily focused on plasma, our > 200 high-quality BioLife donation centers, a dedicated R&D team, and eight world-class plasma manufacturing facilities, we are unleashing data, digital and technology to transform our end-to-end operations and set new industry standards.

This enables us to innovatively and sustainably meet the growing and changing needs of patients, our people, and our planet, today and in the future.

THE OPPORTUNITY

The position of Associate Director,Human Factors and User Experience is a vital role within Takeda’s Plasma-Derived Therapies Function. In here, you will provide leadership and consultative expertise for all human factors and user-centric design related aspects to provide best in class usability and enhanced user experience for Takeda therapy users. You will also strive for regulatory success of projects by making sure that the HFE work is done in compliance with IEC 62366 & regulatory body (example, FDA) expectations while collaborating with cross-functional teams to integrate human factors considerations into product development processes.

Here you will help Takeda realize our ambition to transform the lives of patients through innovation and sustainability from plasma donation to delivery of medicines.

This is turn empowers Takeda’s unwavering commitment to patients.

YOUR TASKS IN DETAIL

  • Provide strategic leadership and guidance to the human factors team and foster a collaborative and innovative team culture.
  • Develop and implement human factors strategies aligned with product development goals. Ensure compliance with relevant regulatory requirements and industry standards.
  • Drive continuous improvement in human factors processes and methodologies.
  • Lead/coordinate HFE & User Experience strategy for the assigned medical devices, combination products and digital solutions forming the part of Takeda therapy ecosystem.
  • Design and oversee usability studies, including participant recruitment, protocol development, and data analysis.
  • Interpret usability test results and provide actionable recommendations for product improvement.
  • Collaborate with cross-functional teams to incorporate usability findings into design iterations.
  • Oversee and/or generate the HFE deliverables throughout medical device development (Examples: HFE plan, task analysis, use specification, use related risk analysis, user-interface requirements, HFE/UE summary report etc.) in compliance with IEC 62366 & regulatory agency expectations
  • Evolve the division’s human-centered capability by proposing and managing capability development

REQUIRED QUALIFICATION, EXPERIENCE & SKILLS

  • Doctorate degree and 6 years of Human Factors Engineering, Usability Engineering, User Experience and other relevant degrees in medical device/ biotech industry/ consumer technology, OR Master's degree and 10 years of Human Factors Engineering, Usability Engineering, User Experience and other relevant degrees in medical device or biotech industry or consumer technology, OR Bachelor's degree and 12 years of Human Factors Engineering, Usability Engineering, User Experience and other relevant degrees in medical device or biotech industry or consumer technology
  • Experience conducting Human Factors formative and summative studies
  • Familiarity with IEC 62366-1/2, FDA HF Guidance, EU MDR usability expectations
  • Working knowledge of relevant medical device standards ISO 14971, IEC 60601-1-8, HE75
  • Effective oral and written communication skills
  • Ability to make decisions on Human Factors strategy, testing execution, and documentation best practices
  • Ability to work on multiple products with varying degrees of complexity

Preferred:

  • Experience in mentoring and developing team members
  • Experience in collaborating with cross-functional teams

WHAT TAKEDA CAN OFFER YOU

For the fifth consecutive year, Takeda has been certified by the Top Employers Institute as a

Global Top Employer. No investment we make pays greater dividends than taking good care of our people.

We offer you:

  • A meaningful career, grounded in our values
  • Continuous professional growth and global careers
  • A diverse and inclusive network of colleagues
  • Comprehensive Healthcare: Medical, Dental, and Vision
  • Financial Planning & Stability: 401(k) with company match and Annual Retirement Contribution Plan
  • Health & Wellness programs including onsite flu shots and health screenings
  • Generous time off for vacation and the option to purchase additional vacation days
  • Community Outreach Programs and company match of charitable contributions

Diversity, Equity, and Inclusion

At our heart are committed colleagues. We offer interested people numerous opportunities and strongly believe in, and promote, diversity, equity, and inclusion. As a company we offer roles based on merit, welcoming candidates of any gender, age, religious belief, race or ethnic origin or disability.


In accordance with the CO Equal Pay Act, Colorado applicants are not permitted to apply.

NEXT STEPS

Ready to apply? If you are interested in this opportunity, we look forward to receiving your application via our online tool! (Please attach your CV in English)

Not yet? For further questions, please contact Claire Alonzo-Regis (Talent Acquisition Partner) via email: claire.alonzo@takeda.com

#LI-hybrid

EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

Locations

USA - MA - Lexington

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time
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Success profile

What makes a successful team member within PDT at Takeda?

  • Bold thinker
  • Systematic
  • Innovative
  • Collaborator
  • Agile
  • Tenacious
At the iHUB, we focus on disruptive innovation within our patient ecosystem that not only focuses on the patients of today, but creates the pathway to meet the patients of tomorrow.

Nat Arlander - Head of the Plasma Innovation Hub in PDT

Our dedicated and specialized PDT R&D organization is uniquely positioned to support the entire patient experience. By challenging decades of established thinking and driving patient-centric innovations, we have the opportunity to have a tremendous impact on those who rely on plasma-derived therapies today and those who can benefit from them in the future.

Kristina Allikmets - Head of PDT, R&D

Our Los Angeles facility

Global Plasma Leaders Collaborate to Accelerate Development of Potential COVID-19 Hyperimmune Therapy Partnership brings together world-leading plasma companies to focus on developing and delivering a hyperimmune immunoglobulin in the global fight against COVID-19.

Changing lives with plasma-derived therapies

Working at Takeda

  • Inclusion

    Here, you will feel welcomed, respected, and valued as a vital contributor to our global team.
  • Collaboration

    A strong, borderless team, we strive together towards our priorities and inspiring mission.
  • Innovation

    Bold initiatives, continuous improvement, and creativity are at the heart of how we bring scientific breakthroughs from the lab to patients.
  • Top Workplace

    Recognized for our culture and way of working, we’re one of only 17 companies to receive Top Global Employer® status for 2024.
  • Work-Life

    Our people-first mission extends beyond patients to include their families, communities, and our own Takeda family.
  • Empowerment

    Through trust and respect, you will have genuine support from leaders, managers, and colleagues to do your best work.

We're Steadfast In Our Commitment to Four Key Imperatives

Patient


Responsibly translate science into highly innovative medicines and accelerate access to improve lives worldwide.

People


Create an exceptional people experience.

Planet


Protect our planet.

Data & Digital


Transform Takeda into the most trusted, data-driven, outcomes-based biopharmaceutical company.

Exterior of Takeda Building

About our location

Lexington, Massachusetts


View Map of Lexington, Massachusetts

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