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Digital Transformation and Innovation Lead

Gurgaon, Haryana
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Job ID R0130984 Category Technology & Data Analytics Subcategory Technology & Data Analytics Business Unit Global Portfolio Division Job Type Full time

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Job Description

ROLE OBJECTIVE

We are seeking a strategic and results-driven Digital Transformation and Innovation Lead to lead digital transformation and innovation initiatives across enterprise and business unit level. The ideal candidate will possess a deep understanding of digital strategy,analytics, commerce and innovation within the bio-pharmaceutical and healthcare sector. In this role, the incumbent will be responsible for developing and executing digital strategies that align with the company's objectives and enhance its market presence.

Keyaccountabilities

  • Build the patient-centric model around patient journey to improve patient experience and service, deliver a one-stop, integrated, and patient-centric service for patients
  • Explore DTx (Digital Therapeutics) opportunity based on Takeda product strategy, align with product life cycle relevant BU/functions to develop digital solution pipeline and portfolio.
  • Lead & develop innovation strategy for growth and launch brands; implement strategic innovation and Digital Health strategy aligned with business requirement.
  • Provide updated industry market information on innovation development, conduct best practice sharing to improve company innovation capabilities.
  • Building and develop innovation network to engage global and local partner to provide innovative digital healthcare solutions.
  • Works with key stakeholders to  implement a  digital go-to-market model for growth and launch products
  • Ensures the interoperability of the enterprise level customer channel ecosystem, digital services and products within the different functional and business solution landscape.
  • Support the leadership  in building capability in the organization from process, people and technology perspectives to continue to drive adoption of Digital products and solutions
  • Collaborate with other markets to leverage on the existing digital tools & explore possibility of localizing it

SKILLS and LEADERSHIP CAPABILITIES

Experience and Education

  • Bachelor’s degree must; MBA ( must)
  • 8-10 years of total experience including 3-4 years of experience in, Digital Strategy, Innovation, Design Thinking, Customer experience, and Digital engagement
  • Good understanding of Indian Healthcare market/Bio-pharmaceutical industry
  • Ability to work in a matrix organization
  • Ability to develop and execute structured project plans
  • Requirement for compliance to highest ethical standards
  • Sound understanding of the use of digital and multi-channel routes of stakeholder engagement

Critical Skills and Competencies

  • Brand and Business  Acumen
  • Digital Strategy and Implementation
  • Digital GTM
  • Digital Commerce
  • Customer Experience Design and Operations
  • Digital Customer Engagement
  • Insight & Analytics
  • Strategic Communications
  • Stakeholder management
  • Agile, SDLC, UI / UX and project management tools and methodologies
  • Governance tools and methodologies

Critical Behaviors

  • Can effectively manage change and shift gears comfortably; highly effective in ambiguous environments; able to deliver expected results with minimal direction and guidance.
  • Ability to manage multiple assignments, applying proven capability to assess competing priorities in a high energy, fast-paced environment in a geographically dispersed organization.
  • Good decision-making and problem-solving skills; proven research skills to gather data, best practices and points of view to ensure well-grounded judgment.
  • Strong stakeholder management skills and demonstrated success in influencing stakeholders
  • Self-directed, executor with experience rapidly implementing new tools and processes
  • Excellent interpersonal skills and experience working with others in high-pressure situations
  • Demonstrates business acumen and and translate these into actionable and compelling talent management initiatives
  • Demonstrates curiosity and capacity for learning

Locations

IND - Gurgaon

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time
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