Cisco ThousandEyes Engineer

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Cisco ThousandEyes Engineer

Delegación Cuajimalpa de Morelos, Mexico

Cisco ThousandEyes Engineer

Job ID R0084265 Date posted Mar. 01, 2023 Location Delegación Cuajimalpa de Morelos, Mexico

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Job Description

At Takeda, we are creating a future-ready organization, one that evolves at the speed of science and technology using data and digital to meet the needs of patients, our people, and the planet

This is the vision behind our Innovation Capability Centers (ICCs). The team in Mexico City will enable Takeda to meet the needs of patients by seeking and incorporating novel digital capabilities, data, and agile methodologies.

Our Innovation Capability Centers (ICCs) are key on the path to becoming a leading digital biopharmaceutical company.


  • Work with application owners and support teams to enable monitoring of technologies from the network layer up to the web application interface using Cisco’s ThousandEyes. Most importantly, the Synthetic monitoring of the application’s key functions allows for early warning of performance problems or full outages.


  • Works in concert with other Observability resources to identify ThousandEyes use cases for monitoring and measuring web-based performance of an application.

  • Also works to provide performance insight into key communication aspects such as network routing, DNS resolution, packet latency, jitter, etc.

  • Develops and maintains Transaction Scripts which simulates user interaction – testing key features.

  • Designs measurement approach by combining internally and externally (Internet) based agents and managing to a budget of test-unit costs per month.

  • Develops and maintains Alert Rule logic for optimizing alert effectiveness.

  • Integrates ThousandEyes metrics with Cisco AppDynamics for single pane of glass view of full stack.



  • Bachelors’ Degree, from an accredited institution in Engineering, Computer Science, or related field.

  • 4+ years of experience in the space of system and application monitoring.

  • Solid experience with Cisco ThousandEyes

  • Experience designing, building, maintaining of ThousandEyes dashboards.

  • Critical thinking: able to look for creative ways of simulating user activity.

  • Strong Transaction Scripting ability for simulating user activity which exercises key app functions.

  • Excellent written and verbal communication skills including the ability to interact effectively with multifunctional team.

  • Networking - Routing and switching experience - preferred Cisco CCNA/CCNP certifiedExperience with AWS Cloud, SaaS, PaaS, DC environmentNetwork/application protocols and data security best practice knowledgeAutomation experience using Cisco DNA-C platformPython or Json programing including REST APIs experienceAnalytics dashboarding PowerBI/Tableau exposerFamiliarity with web technologies

In Takeda we are looking for enthusiastic people to cover a wide variety of roles in the ICC Mexico within an innovative working environment

All the positions will be located in Mexico City in our brand new offices. ​


MEX - Santa Fe

Worker Type


Worker Sub-Type


Time Type

Full time

Business Area Overview

At Takeda, we are guided by our purpose of creating better health for people, brighter future for the world. Every corporate function plays a role in making sure we – as a Takeda team – can discover and deliver life-transforming treatments, guided by our commitment to patients, our people and the planet.

People join Takeda because they share in our purpose. And they stay because we’re committed to an inclusive, safe and empowering work environment that offers exceptional experiences and opportunities for everyone to pursue their own ambitions.

Success Profile

What makes a successful team member within Corporate at Takeda?

  • Collaborative
  • Results Driven
  • Strategic
  • Goal-Oriented
  • Insightful
  • Achiever

The environment is dynamic and evolving so you have to be adaptable.

Maciej Niedospial Business Reporting Manager

I’m fortunate to work with a highly skilled, diverse and dedicated bunch of people and for that I’m grateful! My colleagues continue to amaze me.

Sheelagh Gartlan Recruitment Business Partner

Takeda is a company that emphasizes diversity and inclusion, giving us people with diverse backgrounds, competencies and personalities. Together, we create more innovative ideas.

Michelle Chen Human Resources Manager

Working at Takeda

  • Inclusion

    Here, you will feel welcomed, respected, and valued as a vital contributor to our global team.

  • Collaboration

    A strong, borderless team, we strive together towards our priorities and inspiring mission.

  • Innovation

    Bold initiatives, continuous improvement, and creativity are at the heart of how we bring scientific breakthroughs from the lab to patients.

  • Top Workplace

    Recognized for our culture and way of working, we’re one of only 15 companies to receive Top Global Employer® status for 2023.

  • Work-Life

    Our people-first mission extends beyond patients to include their families, communities, and our own Takeda family.

  • Empowerment

    Through trust and respect, you will have genuine support from leaders, managers, and colleagues to do your best work.

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We Take Action by Focusing on Our Four Priorities

  • Create an exceptional people experience
  • Responsibly translate science into highly innovative, life-changing medicines and vaccines
  • Protect our planet
  • Unleash the power of data and digital

About our location

Delegación Cuajimalpa de Morelos, Mexico City

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