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Associate Director, Innovation and Change Management - Process Training and Digital Solutions

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  • Job Type: Full Time
  • Job Level: Senior
  • Travel: Minimal

At Takeda, we exist to create better health for people and a brighter future for the world. While we continually evolve science and technology, our ambition remains steadfast — we move science forward so we can transform more lives. The Global Development Office (GDO) maintains a laser focus on Study Management and Site Engagement, Clinical Trial Innovation, Clinical Supply Chain and Patient Safety to ensure absolute quality and enable the predictable delivery of our innovative pipeline.

Through its collaborative process, the GDO team leverages data, digital and analytics to improve speed, quality, performance and predictability within every area of clinical development. We’re building a platform to visualize operational data and enable predictive analytics, while leveraging digital technologies to support clinical supply chain and patient safety. GDO also partners with external organizations and leading academic institutions, such as MIT, to spark innovation in AI and Machine Learning focused on better patient outcomes.

At the heart of GDO are our people: we are committed to building a more diverse, equitable and inclusive culture not only within our own walls and our communities, but also across our clinical trials. It is our passion for people that transforms our work into meaningful action. Come join a team that has earned trust for more than two centuries and advances transformative therapies with honesty, integrity and fairness.

Job ID R0104919 Date posted 11/30/2023 Location Remote

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Job Description


The mission of the Process, Training and Digital Solutions within Innovation & Data is to drive innovative ways of working to enable a fit-for-purpose clinical trial delivery operating modelWe bring together people, process, data and technology with a focus oncontinuous improvement to deliver medicines to patients faster.

The Associate Director,Innovation & Change Managementis responsible forleading the development, adoption and change management efforts for the clinicaltrial deliveryoperating model and ongoing optimization initiatives. This includes facilitation, project management and change expertise with a focus onbringing innovative approaches to ways of working and encouraging new ideas from subject matter experts to maximize clinical trial delivery process efficiency while ensuring regulatory compliance.


The Associate Director of Innovation & Change Management is expected to:

  • Manage a portfolio of Process Trailing and Digital Solutions change initiatives for Clinical Trial Development Future Fit Ways of Working, setting cross functional strategyand driving adoption 

  • Lead change management strategy development and implementation efforts including establishing well-defined transparent project plans,creating content, reference documents and tools ensure successful and on-time implementation

  • Act as workstream lead for related Future Fit Ways of Working initiatives, leading activities to support system process definition, training, and adoption

  • Proactively identify, track, manage and escalate action items, risks, issues, decisions, and dependencies. 

  • Monitor and measure effectiveness of change initiatives and identify areas of improvement, bringing in lessons learned to apply across change management initiatives and teams

  • Proactively monitor and maintain project-related end-to-end customer/business experiences. Coordinate across workstreams and Future Fit elements to engage and influence relevant stakeholders, meet project milestones, and drive alignment 

  • Ensure ongoing appropriate change management strategy to support quality oversight and governance of the clinical trial delivery operatingin accordance with R&D policies 

  • Lead and coach members responsible for driving change management efforts. Provide subject matter expertise to teams to ensure change management plans are integrated into project plans

  • Manage integrated and coordinated view of change activities across Research and Development that impact operations and our people

  • Perform additional change management and innovation activities for PTDS as required


  • Experience with the pharmaceutical Industry, including research and development and clinical trials conduct

  • Proven experience developing and leading change management for clinical trial delivery or equivalent

  • Excellent communicator, able to persuasively convey both ideas and data, verbally and in writing and delivery

  • Provide input to highly complex decisions that impact overall R&D

  • Ability to seek diverse input from multiple stakeholders to drive innovative solutions

  • Ability to incorporate feedback and ensure decisions are implemented swiftly to yield flawless execution  

  • Forward thinking with the ability to recommend, influence and implement organizational change and continuous innovation

  • Identifies opportunities and anticipates changes in the business landscape through an understanding and ongoing assessment of the environment affecting the business

  • Role models respect and inclusion, creating a culture that fosters innovation

  • Enables strategies for effecting change, controlling change, and helping people to adapt to change

  • Proactively identifies project issues before they arise and develops contingency plans; Communicates project-related issues to senior leadership and manages issuesto resolution

  • Ability to work in a global organization with a high degree of complexity and understand broader, enterprise level perspective  

  • Ability to recruit, mentor and develop direct and indirect team members 

  • Embraces and demonstrates a diversity and inclusion mindset and role models these behaviors for the organization

  • Role models respect and inclusion, creating a culture that fosters innovation


  • BS, MS or equivalent

  • Minimum of 8+years program/project management experience leading complex multi-disciplinary projects in a global environment, PMP (Project Management Professional) certification is a plus

  • Minimum of 3+ years of change management experience leading complex program initiatives across multiple functional stakeholders and teams. Experience working 

  • Minimum of 2+ years clinical research experience in pharmaceutical or biotechnology field

  • Solid knowledge of clinical trial management and/or GCP compliance processes

  • Experience in problem solving, negotiations and collaborative team building with direct reports and other stakeholders is required

  • Comprehensive knowledge of regulatory requirements governing clinical trials and industry best practices

  • Must be able to efficiently utilize computer software programs such as Microsoft Officeproject management and presentations

  • Demonstrated ability to positively influence outcomes, key project decisions, and strategic problem-solving 

  • Proven ability to communicate clearly and present key information objectively to all levels of the organization including executive management 

  • Experience in stakeholder relationship management. Influential in orchestrating key stakeholders and project teams to turn vision into reality.

  • Experience with matrix organization, business projects, multi-disciplinary teams or strategic change management projects

  • Excellent oral and written communication skills, business acumen, and enterprise knowledge

  • Understand design thinking and can explain and convince stakeholders.

  • Work with virtual/agile teams in different locations, aligning and adapting different work, culture, and communication styles

  • Effectively communicate complex problems and proposed solutions across various levels of the organization

  • Function well under pressure in a changing environment


  • This position is currently classified as “remote” in accordance with Takeda’s Hybrid and Remote Work policy.

  • Base Salary Range: $143,500 to $205,000. Employees may also be eligible for Short Term and Long-Term Incentive benefits. Employees are eligible to participate in Medical, Dental, Vision, Life Insurance, 401(k), Charitable Contribution Match, Holidays, Personal Days & Vacation, Tuition Reimbursement Program and Paid Volunteer Time Off.

  • The final salary offered for this position may take into account a number of factors including, but not limited to, location, skills, education, and experience.

EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.


Massachusetts - Virtual

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Where you fit in

As a member of GDO, you will play an important role in bringing forward our rich pipeline of life-changing products to help patients. You will find enriching engagement and a mindset of continuous improvement through creativity, innovation and diversity.

We are a global organization present in the U.S., Europe and Asia with colleagues located in several additional countries to strategically support our business needs. But our people, and the culture they build, are the foundation that sets GDO apart. Our belief in putting people first extends beyond patients. It includes their families and communities, and also our Takeda colleagues and our families.

Working closely with GDO colleagues and key stakeholders across R&D, you will leverage our new operating model and innovative technologies to accelerate the development of our current and future portfolio to bring medicines to patients faster.

  • Advance clinical research

  • Deliver clinical analytics and study insights using innovative technologies to improve trial accessibility and patient centricity

  • Enable end-to-end management of clinical supply

  • Ensure safety management and inspection readiness

It’s leveraging technology, it’s leveraging data in a very different way. It’s not just about using the data that we generate, but using real world data and having access to a much more holistic set of data in order to drive the way we work and deliver medicines to patients.
Penny Carlson

Penny Carlson - Head of Innovation and Data, Global Development Office

The culture at Takeda is very unique. It’s a culture that’s extremely collaborative in nature, requiring people from diverse backgrounds to come together, speak up, and really think about the most important thing we need to do for our patients.
Saurabh Awasthi

Saurabh Awasthi - Executive Director, Trial Insights & Performance Optimization, Global Development Office

In Global Clinical Operations, we are the bridge from the laboratory to clinic and we aim to get medicines to patients faster. We put our patients first and our people first.
Qi Gao

Qi Gao - Head of Oncology and Cell Therapy

The heart of our work

Shining a light on new perspectives

Our pipeline

Our internal research capabilities and external partnerships contribute to an R&D engine that has produced exciting new molecular entities (NMEs) across our core Therapeutic Areas. Check out our pipeline and see how we’ll continue delivering a steady stream of next-generation therapies.

Learn more

What we believe in

Our values of Takeda-ism are Integrity, Fairness, Honesty and Perseverance, with Integrity as the core. These are brought to life through actions based on Patient, Trust, Reputation and Business, in that order.

Our belief in putting people first extends beyond our patients — it includes their families and communities, as well as our Takeda colleagues and their families.

We are committed to embracing our differences, valuing different perspectives, and fostering a culture of respect, inclusiveness and empowerment.

Our embedded Diversity, Equity & Inclusion (DE&I) strategy enables us to attract and retain exceptional talent, drives innovation, and helps address systemic inequalities in our communities.

  • Integrity

  • Fairness

  • Honesty

  • Perseverance

Working at Takeda

  • Inclusion

    Here, you will feel welcomed, respected, and valued as a vital contributor to our global team.
  • Collaboration

    A strong, borderless team, we strive together towards our priorities and inspiring mission.
  • Innovation

    Bold initiatives, continuous improvement, and creativity are at the heart of how we bring scientific breakthroughs from the lab to patients.
  • Top Workplace

    Recognized for our culture and way of working, we’re one of only 15 companies to receive Top Global Employer® status for 2023.
  • Work-Life

    Our people-first mission extends beyond patients to include their families, communities, and our own Takeda family.
  • Empowerment

    Through trust and respect, you will have genuine support from leaders, managers, and colleagues to do your best work.

We're Steadfast In Our Commitment to Four Key Imperatives


Responsibly translate science into highly innovative medicines and accelerate access to improve lives worldwide.


Create an exceptional people experience.


Protect our planet.

Data & Digital

Transform Takeda into the most trusted, data-driven, outcomes-based biopharmaceutical company.

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