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Senior Microsoft 365 Engineer

Bengaluru, Karnataka
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At Takeda, we are guided by our purpose of creating better health for people and a brighter future for the world. Every corporate function plays a role in making sure we — as a Takeda team — can discover and deliver life-transforming treatments, guided by our commitment to patients, our people and the planet.

People join Takeda because they share in our purpose. And they stay because we’re committed to an inclusive, safe and empowering work environment that offers exceptional experiences and opportunities for everyone to pursue their own ambitions.

Job ID R0119333 Date posted 03/26/2024 Location Bengaluru, Karnataka

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Job Description

Job Description

The Future Begins Here

At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet.

Bengaluru, the city, which is India’s epicenter of Innovation, has been selected to be home to Takeda’s recently launched Innovation Capability Center. We invite you to join our digital transformation journey. In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement. 

At Takeda’s ICC we Unite in Diversity

Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team.


As our Microsoft 365 Engineer you are expected to have advanced technical knowledge of Office 365 services. You will be responsible for supporting the daily operations and administration of Office 365 systems and infrastructure.

You will also manage, maintain, and optimize the Office 365 environment to ensure its efficiency and effectiveness.


  • Manage the global Office 365 infrastructure and ensure connectivity and configuration to meet business requirements.

  • Ensure the integration of Office 365 applications with on-premises infrastructure and other cloud services.

  • Monitor system health and performance, and make recommendations for configuration improvements to optimize Office 365 usage.

Your tasks in detail:

Office 365 Administration:

  • Ensure data integrity and security by evaluating, implementing, and managing appropriate Office 365 hardware and software solutions utilizing industry standards and best practices.

  • Manage Office 365 licenses, subscriptions, and users across the organization.

  • Provide technical support to end-users and resolve any issues related to Office 365 services.

  • Deploy Office 365 software installations, configurations, and upgrades across a diverse customer base.

ITSM Incident, Request, and Change Management:

  • Manage and respond to Office 365 incidents and service requests using IT Service Management (ITSM) tools and processes.

  • Collaborate with the ITSM team to prioritize and manage Office 365 changes to minimize business disruptions and ensure compliance with established change management policies.

  • Develop and maintain Office 365 incident, request, and change management processes and documentation.

  • Ensure timely resolution of Office 365 incidents and service requests to meet Service Level Agreements (SLAs) and minimize impact on end-users.

Office 365 Best Practices:

  • Develop and document standards and procedures for Office 365 administration and maintenance.

  • Ensure compliance with established standards, policies, best practices, and configuration guidelines.

  • Implement changes to the Office 365 environment according to ITIL framework, independently to mission-critical functional areas while following established designs and configurations already developed.

Required Skills & Qualifications

  • Understanding of Office 365 requirements and features.

  • Knowledge of Enterprise, Solution, Platform, and Data Architecture Standards.

  • Knowledge of ITSM incident, request, and change management processes and tools.

  • Experience with designing, developing, and testing Office 365 services and systems.

  • Proficiency in PowerShell scripting and automation for Office 365 administration.

  • Experience with Exchange Online, SharePoint Online, OneDrive for Business, and Teams.

  • Ability to work and collaborate with with cross-functional teams.

  • Ability to deploy Office 365 best practices and governance.


It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are:

  • Competitive Salary + Performance Annual Bonus
  • Flexible work environment, including hybrid working
  • Comprehensive Healthcare Insurance Plans for self, spouse, and children
  • Group Term Life Insurance and Group Accident Insurance programs
  • Health & Wellness programs including annual health screening, weekly health sessions for employees.
  • Employee Assistance Program
  • 5 days of leave every year for Voluntary Service in additional to Humanitarian Leaves
  • Broad Variety of learning platforms 
  • Diversity, Equity, and Inclusion Programs
  • No Meeting Days
  • Reimbursements – Home Internet & Mobile Phone
  • Employee Referral Program
  • Leaves – Paternity Leave (4 Weeks), Maternity Leave (up to 26 weeks), Bereavement Leave (5 days)


  • Takeda is leading a digital revolution. We’re not just transforming our company; we’re improving the lives of millions of patients who rely on our medicines every day.
  • As an organization, we are committed to our cloud-driven business transformation and believe the ICCs are the catalysts of change for our global organization.



IND - Bengaluru

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Success profile

What makes a successful team member within Corporate at Takeda?

  • Collaborative
  • Strategic
  • Insightful
  • Results driven
  • Goal-oriented
  • Achiever
The environment is dynamic and evolving, so you have to be adaptable.

Maciej Niedospial - Business Reporting Manager

I’m fortunate enough to work with a highly skilled, diverse and dedicated bunch of people, and for that, I’m grateful! My colleagues continue to amaze me.

Sheelagh Gartlan - Recruitment Business Partner

Takeda is a company that emphasizes diversity and inclusion. By bringing people together who have diverse backgrounds, competencies, and personalities, innovation and ideas grow.

Michelle Chen - Human Resources Manager

  • Impact across generations Partnership brings together world-leading plasma companies to focus on developing and delivering a hyperimmune immunoglobulin in the global fight against COVID-19.
  • Takeda Scoops Global Top Employers® Award Takeda Pharmaceutical Company Limited today announced it has become part of a select group of only 15 to receive Top Global Employer® status for 2024.

Working at Takeda

  • Inclusion

    Here, you will feel welcomed, respected, and valued as a vital contributor to our global team.
  • Collaboration

    A strong, borderless team, we strive together towards our priorities and inspiring mission.
  • Innovation

    Bold initiatives, continuous improvement, and creativity are at the heart of how we bring scientific breakthroughs from the lab to patients.
  • Top Workplace

    Recognized for our culture and way of working, we’re one of only 17 companies to receive Top Global Employer® status for 2024.
  • Work-Life

    Our people-first mission extends beyond patients to include their families, communities, and our own Takeda family.
  • Empowerment

    Through trust and respect, you will have genuine support from leaders, managers, and colleagues to do your best work.

We're Steadfast In Our Commitment to Four Key Imperatives


Responsibly translate science into highly innovative medicines and accelerate access to improve lives worldwide.


Create an exceptional people experience.


Protect our planet.

Data & Digital

Transform Takeda into the most trusted, data-driven, outcomes-based biopharmaceutical company.

Exterior of Takeda Building

About our location

Bengaluru, Karnataka

View Map of Bengaluru, Karnataka

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