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Global Chapter Lead Quality Assurance

Bengaluru, Karnataka
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At Takeda, we are guided by our purpose of creating better health for people and a brighter future for the world. Every corporate function plays a role in making sure we — as a Takeda team — can discover and deliver life-transforming treatments, guided by our commitment to patients, our people and the planet.

People join Takeda because they share in our purpose. And they stay because we’re committed to an inclusive, safe and empowering work environment that offers exceptional experiences and opportunities for everyone to pursue their own ambitions.

Job ID R0126255 Date posted 06/19/2024 Location Bengaluru, Karnataka

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Job Description

The Future Begins Here

At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet.

Bengaluru, the city, which is India’s epicenter of Innovation, has been selected to be home to Takeda’s recently launched Innovation Capability Center. We invite you to join our digital transformation journey. In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement. 

At Takeda’s ICC we Unite in Diversity

Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team.


  • Provide the vision and lead Global Chapter capabilities build-out, defining clearly specific chapter capabilities, with a harmonized set of roles and skills around QA, Validation & Testing.

  • Ensure that products and solutions are designed and delivered consistent to corporate IT standards, policies and procedures, including project management frameworks.

  • Ensures execution of global governance form local level to global is according to Takeda Quality Management System (QMS), Software Development Life Cycle (SDLC) and IT Project Life Cycle (ITPLC) standards, policies and procedures.

  • Elaborates the data, digital and information technology needs of the ICSS & GDD&T organizations through a combination of partnering and services experience, leadership, business knowledge and technology expertise

  • Proactively engage with ICSS, Platform and GDD&T organizations to understand current and future needs to design, plan, and prioritize a IT QA strategy for the Chapter, including roadmap and portfolio of projects to solve the identified IT quality requirements or opportunity areas.


  • Lead the team of local Chapter Leads or subchapter Leads based on the size of the global chapter.  

  • Lead the global chapter as an experienced practitioner and be a role model to the members, team leaders and Chapter Leaders. 

  • Manage complex and difficult escalations, risks and issues related to the chapter specific services delivered by the Global Agile teams.  

  • Analyze and solve unique and complex problems, requiring broad-based solutions, across the chapter and regions globally.  

  • Ensure that projects and solutions are designed and delivered consistent to corporate project management framework and standards.

  • Lead the development of the domain specific IT QA Strategy for ICC & ICSS operating model.

  • Partnering with ICSS & GDD&T leadership members, and DD&T stakeholders to ensure - Business alignment at strategic, tactical and operational level. Aim to prioritize the business IT requirements, investment and roadmap alignment. Maximize the value impact of technology.

  • Define the target IT end state in collaboration with ICSS & GDD&T, plan and align the resource requirements and capacities in regards to priorities and roadmap.

  • Lead evaluation, definition and governance of application standards. Define and evolve the overall domain architecture.

  • Develop and maintain effective working relationships with key stakeholders of strategic vendors, service providers and other external collaborators, this to improve productivity, consolidate vendors, implement a consistent location and make vs buy strategy.

  • Develop global teams towards targets, develop key talents, drive succession planning for critical roles and lead efforts in ‘being digital’. Drive synergies in collaboration with GDD&T and ICSS organizations.

  • Recruit, develop and lead an effective team who collectively understand technology capabilities available / required for innovation as well as IT QA standards, policies and procedures.

  • Manage team's activities within established budget, and continuously seek opportunities to reduce costs while maintaining agreed service levels and performance targets.


Technical/Functional Expertise

  • Strong IT Quality business background

  • Technology standardization and management across a global network of ICCs.


  • Excellent stakeholder management of GDD&T & DD&T leaders and influencing skills

  • Solid communication skills across multiple distributed stakeholders within IT and business

  • Experience in IT strategy definition and its alignment in a global & matrix organization.

  • Experience in managing and developing managers

  • Experience in transformation programs

Decision-making and Autonomy

  • Capacity to recommend organizational change requirements

  • Strength to provide decision and impact recommendations

  • Confidence to challenge priorities, decisions and visions/strategies


  • Strong experience in collaboration with external service provides in IT (consulting + software companies)

  • Strong experience in collaboration with business and IT leaders across all organizational levels and geographies (global and local)


  • Experience in cutting edge technology decisions or implementations

  • Using external knowledge (e.g. benchmarking, conferences, ext. working groups) to drive digital innovation.


  • Experience in product management within IT

  • Experience with IT transformation

  • Experience with a mix of business operating model and IT solutions (central vs. decentral)


  • Bachelor's Degree is required; Graduate degree in relevant field is desired

  • 15+ years of experience in Information Technology

  • 10+ years of experience in people management

  • Proven experience in a fast-paced Agile environment  

  • Proven experience as a practice director in a consulting organization or/ and manager in a large enterprise.  

  • Proven experience leading IT QA organizations with regional or Global Scope.

  • Experience with Project Management, SDLC,COBIT and ITIL frameworks and processes

  • Developing and driving the high performing technical teams  

  • Leading and managing international and global teams 

  • Managing people and the high complex organization with more than 50 employees 

  • Understand current and emerging technologies and their potential application and translate those into business opportunities, cases, needs and implementation roadmaps

  • Proven competences in stakeholder alignment, business need analysis, customer focus and result focus, delivery and people management.

  • In-depth knowledge of pharmaceutical GMPs, SOX, EMA, IT best practices, FDA Guidance


It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are:

  • Competitive Salary + Performance Annual Bonus

  • Flexible work environment, including hybrid working

  • Comprehensive Healthcare Insurance Plans for self, spouse, and children

  • Group Term Life Insurance and Group Accident Insurance programs

  • Health & Wellness programs including annual health screening, weekly health sessions for employees.

  • Employee Assistance Program

  • 5 days of leave every year for Voluntary Service in additional to Humanitarian Leaves

  • Broad Variety of learning platforms 

  • Diversity, Equity, and Inclusion Programs

  • No Meeting Days

  • Reimbursements – Home Internet & Mobile Phone

  • Employee Referral Program

  • Leaves – Paternity Leave (4 Weeks), Maternity Leave (up to 26 weeks), Bereavement Leave (5 days)


  • Takeda is leading a digital revolution. We’re not just transforming our company; we’re improving the lives of millions of patients who rely on our medicines every day.

  • As an organization, we are committed to our cloud-driven business transformation and believe the ICCs are the catalysts of change for our global organization.



IND - Bengaluru

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Success profile

What makes a successful team member within Corporate at Takeda?

  • Collaborative
  • Strategic
  • Insightful
  • Results driven
  • Goal-oriented
  • Achiever
The environment is dynamic and evolving, so you have to be adaptable.

Maciej Niedospial - Business Reporting Manager

I’m fortunate enough to work with a highly skilled, diverse and dedicated bunch of people, and for that, I’m grateful! My colleagues continue to amaze me.

Sheelagh Gartlan - Recruitment Business Partner

Takeda is a company that emphasizes diversity and inclusion. By bringing people together who have diverse backgrounds, competencies, and personalities, innovation and ideas grow.

Michelle Chen - Human Resources Manager

  • Impact across generations Partnership brings together world-leading plasma companies to focus on developing and delivering a hyperimmune immunoglobulin in the global fight against COVID-19.
  • Takeda Scoops Global Top Employers® Award Takeda Pharmaceutical Company Limited today announced it has become part of a select group of only 15 to receive Top Global Employer® status for 2024.

Working at Takeda

  • Inclusion

    Here, you will feel welcomed, respected, and valued as a vital contributor to our global team.
  • Collaboration

    A strong, borderless team, we strive together towards our priorities and inspiring mission.
  • Innovation

    Bold initiatives, continuous improvement, and creativity are at the heart of how we bring scientific breakthroughs from the lab to patients.
  • Top Workplace

    Recognized for our culture and way of working, we’re one of only 17 companies to receive Top Global Employer® status for 2024.
  • Work-Life

    Our people-first mission extends beyond patients to include their families, communities, and our own Takeda family.
  • Empowerment

    Through trust and respect, you will have genuine support from leaders, managers, and colleagues to do your best work.

We're Steadfast In Our Commitment to Four Key Imperatives


Responsibly translate science into highly innovative medicines and accelerate access to improve lives worldwide.


Create an exceptional people experience.


Protect our planet.

Data & Digital

Transform Takeda into the most trusted, data-driven, outcomes-based biopharmaceutical company.

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