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Job Description

Account Management

• Understand the account situation, challenges and needs;
• Formulate comprehensive, robust and insight-driven key account plans ;
• Deliver on agreed objectives and tactics within the key accounts in order to drive Takeda performance;
• Ensure account plans, objectives and KPIs are transparent to the whole account team and senior leaders (captured in SMILE CRM);
• Manage the account plan execution according to agreed timelines and budget;
• Conduct market surveillance and communicate in-field intelligence on customer insights, external stakeholder activities and trends to key internal stakeholders (including commercial, medical, market access, etc);
• Support and collaborate with In-Field Market Access territory partner to gain product access to local formularies and/or protocols within own accounts;
• In coordination with supply chain, ensure Takeda product(s) is/are available at account level;
• Operate in a manner that is always in line with compliance and legal requirements and according to the marketing and sales strategies;
• Act as an ambassador of the Takeda brand, its vision and values;

Stakeholder Engagement

• Develop long-term relationships between Takeda and key strategic accounts and their stakeholders
• Identify key external stakeholders and develop deep understanding of their needs, collabo-rating on initiatives and co-creating  mutually beneficial solutions that will add value to them and the patients
• Drive the implementation of the innovative offerings with key stakeholders and help differentiate Takeda from its competitors
• Support and advise Healthcare professionals on the correct use of Takeda product and ser-vices portfolio

Cross-Functional Team Leadership

• Proactively coordinate collaboration with medical and market access  (and other internal stakeholders)  to ensure alignment in objectives and activities with accounts and external stakeholders.
• Monitor the account plan progress and hold collaborators, and self, accountable as agreed
• Lead the core account team meetings and present account plans and progress at relevant local meetings to the management
• Identify and address any collaboration misalignments

Operational Excellence

• Prioritize and manage accounts within assigned territory by assessing appropriate business opportunities through contacts with key decision-makers and important local stakeholders
• Systematically analyze success of plans (e.g. sales, market developments, competitors) and propose mitigating actions as needed. Use learnings to further improve planning and execution
• Make changes as needed based on new business opportunities and changes in the market place to achieve financial objectives

Education, behavioral competencies and skills

• At least two (2) years of experience in pharmaceutical industry;
• Medical background;
• High level of strategic and analytical thinking to set key objectives and the right ways to achieve them; Proven experience in sales and marketing and particularly in development and implementation of both sales and marketing strategy and plan;
• Strong Initiative and commitment; entrepreneurial skills, creativity and the ability to keep going in the face of hardship;
• Understanding of the healthcare system and experience in managing products included within the 'National Programmes'; ability to conduct the business in a volatile environment by anticipating the major changes and the impact on Takeda portfolio; Experience in managing and developing of relations with KOL;

Critical Competencies:

• Strategic Approach: Balances between the long-term vision while driving the short-term goals
• Collaboration: Establishes productive relationships and partners with others across the organization to ensure common understanding of objectives and achieve shared goals
• Drive for Results: Holds self and others accountable for delivering on commitments that align with our short- and long-term goals, never forgetting the end result is to help patients through innovation in medicine
• Engage Others- Communicate with Impact: Motivates and influences others to gain support for ideas, strategies and actions in service to providing superior pharmaceutical products to patients; provides appropriate background so that messages are meaningful with audiences
• Customer & Patient centricity: Focuses on customer satisfaction and delivers a quality service or product to the agreed standards;  understands the unmet needs of the patients

Experience and Education

• Bachelor Degree;
• Healthcare environment knowledge;
• Driving license and readiness for travelling;
• Good command of English language (spoken and written);
• Good level of computer literacy;
• Strong interpersonal and communication skills;
• Presentations skills in regional audience;
• Mature self-esteem, self-development attitude;
• Cooperation;
• Pro-active and dynamic;
• Good analytical and numerical skills;
• Dynamic and energetic;
• Ability to drive and to influence changes;
• Positive attitude;

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